About a decade ago, I was a professional astronomer running a large teaching observatory. I bought regularly from 365Astronomy because Zoltan was trustworthy and provided honest advice regarding t... Toon meer
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I’ve used 365 several times in the past and once again this month (Nov.2925). They really are one of the best astronomy retailers out there. I’ve always had fantastic customer service - whether that’s... Toon meer
Always had a warm welcome here with good advice on equipment choices and compatability. with great prices and I have often recieved a discount on my purchases this markes my seventh visit and I will... Toon meer
They did everything right! Kept up to date with dispatch and delivery via email. Secure payment. Reasonable P&P charges, and item very securely packaged. Prompt delivery within 3 working days. I have... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
UK Distribution, Wholesale and Dealer Network 365Astronomy is the main importer, retailer, wholesale distributor and largest UK stockist of ZWO, Primaluce Lab, Askar / Sharpstar, Unistellar, Vaonis, Benro Polaris, DwarfLab, Antlia and Optolong products. Buy directly from us or one of our respected UK or international dealers. We are also authorised UK dealers for Televue, Starizona, Celestron, Skywatcher, Baader Planetarium, Lunt, Bresser, Explore Scientific, Vixen, Astronomik, JTW, PierTech, WarpAstron and many more brands. SERVICE and REPAIRS Two experienced service engineers, plus two IT professionals and several specialist astronomy advisers will help you to solve most problems or repair your device in-house at our UK services. Please always request authorisation before sending us anything for repair. LOYALTY SYSTEM: We offer reward points when you purchase from us. All products that we are wholesale distributors for would come with REWARD POINTS. The value of these reward or loyalty points is approximately 2%. You have to be registered on our website and login to be able to collect REWARD POINTS and to use them. When you place an order, you can use your reward points that you collected via previous purchases. AVAILABILITY We aim to stock all products that we are exclusive importers and wholesale distributors for, but occasional shortages are possible. Certain products would need to be pre-ordered and might come with a few months production time. Radio2Space radio telescopes are such products and these are only available through 365Astronomy in the UK. Some Moravian Instruments cameras would also be available with various waiting time. Due to the large number of versions of these cameras we would only keep a very limted stock of the most popular types.
Contactgegevens
Meadow Close 3, BN11 2SF, Worthing, Verenigd Koninkrijk
- www.365astronomy.com
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It's been over 2 months since I've…
It's been over 2 months since I've placed an order for items that were listed as in stock and still nothing to show for it. No response to multiple messages after a month. Finally got a response after filing a case with PayPal, and they said one item was not in stock so the other has been delayed as well. Will not be ordering from here again.
Edit: item did finally arrive after writing the review so bumped it up to 3 stars, but still two stars taken off for having wrong misleading stock numbers on site and no communication about anything for one month. Owner is a nice guy at least.

Antwoord van 365Astronomy Ltd
Great Service
First time I’ve used 365 Astronomy and it won’t be the last,I placed my order at 11am received numerous updates throughout the day then 9.30 the following morning my order arrived , postage was very reasonable , I thought I would take a few days but was pleasantly surprised, great service in these trying times
Thanks guys keep up the great work
Great service
I ordered the wrong tripod and Zoltan was quick to rectify my mistake, an absolute pleasure to deal with, had a chat on the phone and he helped me out bigtime, can't beat having proper customer service just a phonecall away, deffo recommended
Mark, Manchester
Hey!
Hey!
Bought an astronomy instrument from 365 Astronomy UK It was not in stock, so it took about a week before they got it home. And then my order was shipped, which then arrived in Sweden in three days. Simply brilliant, given Covid 19 and what this pandemic is causing in society. Recommends "365 Astronomy UK" if you are going to buy something and the company also has moderate prices for its products. A big thank you to Zoltan the owner of the company and so for your friendly professional treatment.
Cheers
/Hans
Excellent service
No problems good products competitive…
No problems good products competitive price and good delivery
Brought from here a few times now and…
Brought from here a few times now and can’t fault them. Brilliant and fast service.
Good choice of products
Good choice of product delivered quickly.
Excellent service
Excellent service, delivery of exactly what I ordered very quickly. Thank you.
Comprehensive range of equipment at…
Comprehensive range of equipment at fair prices and reasonable delivery costs. I will happily buy from them again and recommend them.
Great service
My package was delivered in a couple of days. It was well packed. Great service!
Don’t hesitate to order from suppliers across the pond!
I’ve been hesitant to order from the UK/Europe, but this purchase was easy and delivery was fast.
I'm satisfied with the delivery and…
I'm satisfied with the delivery and packing condition.
The shop is so kind enough to help any prospect and customers.
Happy with my purchase
Disappointed
Bought a Berlebach tripod and when it got here in Australia had a graze on one of the legs that shows bare wood through the black finish, Contacted them about it and asked for pictures to see if box was damaged and it wasn't but they did line Berlebach up to send out some paint to touch it up but when you spend near $1000 Australian dollars posted for a brand new tripod you don't expect something that would be classed as a second then touch it up yourself, Will not be doing business again.......

Antwoord van 365Astronomy Ltd
What a saga..
What a saga... I ordered a 2" filter, that showed 6 in stock. Waited some time, nothing arrived. I emailed, then was told the filters had suddenly become very popular, and they'd run out. So I waited the best part of a month, saw my order process update to 'Sent' and a package arrived. However, it was not my filter, but a rather expensive planetary CMOS camera?? Being the honest sort I am, I contacted the 365Astronomy, who figured out who the camera should have been sent to. They got the guy's details, and passed them on to me, so I posted the camera to its rightful purchaser using first class next day recorded delivery. I was promised a refund on the postage. Despite emails to 365Astronomy, no reply has even been received to my request for a refund of the postage. My 2" filter did eventually arrive, but sorry - after this frustrating performance and ending up out of pocket correcting their mistakes through my own honesty, I certainly won't be coming back.

Antwoord van 365Astronomy Ltd
Excellent service
Excellent service. Highly Recommended. Good price.
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