37Jewelry Reviews 

Placed order 12/14/25. Received 1/7/26. Could not track until the end and when I inquired, I was told to "be patient". Then it was delivered to the post office, not my house, because I had to pay $7.52 in postage due.!
The necklaces are pretty but I will look elsewhere.

Haven't even gotten it yet and I want my money back. I ordered it a week and a half before Christmas and they didn't bother shipping it out for two and a half weeks. It ruined the Christmas present I had for my GF daughter. Needed the necklace to give her after I gave her the papers where I adopted her. Useless company. Will tell everyone I know not to waste their money

Do not buy from this company. The jewelry ordered comes from China. It had massive delays, and in my situation took over 2 weeks to arrive. They advertise 3-7 day VIP shipping if you spend over $150, which I did. When it finally arrives, the pieces inside were wrong. I ordered a month before Christmas expecting it to arrive on time, it takes them anywhere from 7-10 Business days to provinces your order, and then another 2+ to ship. When I asked why they did not tell me if was origanlly shipping from China, I got some dumb excuse the pieces needed to make my jewelry were not in stock in the US.
The customer service is horrible too. I have asked for a partial refund and they just ignore it.
Save yourself the headache and don’t buy from this company. It’s a real waste of your money.

This company is a complete fraud and scam added my stuff on December 12th for an expedited delivery I have yet to receive anything and they won't return any emails. They wont refund my money . There rude.. keep giving me the run around. Fake tracking number do not order anything from this company there complete scams & con artist

I wish I had read the reviews for this company before buying from them. I ordered a ring and paid for faster shipping, it has been 6 weeks and I still haven’t received my order. Have reached out to them several times and still have not got a reply from them.
Very frustrating and disappointing experience.
If I were you, I wouldn’t order from this company.

I ordered 2 items. Each on different days - a granddaughter / grandmother ring and a mother / daughter bracelet. One in early Dec and other mid Dec. The latter one I paid expedited shipping. Neither one arrived for Christmas. The ring had no tracking # and the bracelet has an invalid tracking #. I had contacted the company and was told to be patient. I have now 12/26/25 written 2 emails expressing my unhappiness at not receiving either item and paying for gifts not received. I’m asking for full refunds on both. Will wait to see what they respond with. I would NOT recommend this company. FYI - it is based in China.

37jewlry does not respond to emails, if this company is from China, they would have some one to translated. They need to communicate with there customers

Incorrect ring sent multiple emails including a picture and haven’t heard back

This company does not deserve even one star. I ordered a grandmother's ring and never received it. After 2 1/2 months, suddenly they reported that the package was refused upon delivery. No one refused the delivery. This was a scam. I tried to follow up and request that the package be returned to me and was told. they destroy merchandise that is returned. Do not buy from this company.

I placed an order told it would be there in 18 business days and it was for my granddaughters senior day. Well it hasn’t arrived and they are unwillingly to even discuss the situation. All they will say is the package is in transit and will urge urgency. That’s all they will say. I requested refund which is being ignored as is any question I ask. I seriously doubt I will receive it. Wished I had read reviews before ordering. Please do not order from this company. I am reporting to the BBB. IF PACKAGE IA EVER RECEIVED I WILL COME BACK AND SAY I WAS WRONG BUT I DOUBT IT AT THIS POINT

This company is a scam my money was taken from a company not in the United States Stay away Fake website Don’t order

I placed an order on September 14th for over $100 and I still haven't heard anything or received my order. I have the order # but I can't get anyone to answer my email. I'm beginning to think that it's all a scam. Through email is the only way to contact these people. I would prefer a phone #

Scam company. Do not purchase from this company.

I ordered an necklace from this company and I didn't get an order confirmation, a ship date or the item. I believe they are a scam company.

This piece looked so wonderful in the ad I saw on Facebook. My daughter's birthday is upcoming. Unfortunately it came and it is minuscule. It's even smaller than the video. I just know she'll love the words. But would never wear a book so tiny around her neck. So sad

I Love the products I've bought. The quality is perfect and items at a reasonable price.

Great product reasonably priced, created a keepsake that reminds me of our precious cat who passed away unexpectedly. Hopefully it will be engraved as well, nice touch and hopefully the ring.

Great product. Simple yet elegant. The message on the enclosed card is such a meaningful touch. The box and bag are perfect. Our friend immediately put the ring on and was so appreciative. Thank you .

There was no problem with the item I purchased, but when I tried to contact them to change the color of the item, they did not handle it quickly, they should optimize their customer service.

I would give them 0 stars if I could. I paid extra for this ring and a rose box. I also paid extra for faster shipping. I got the ring after almost 4 weeks and I got it in a Christmas box. Its JULY! Never buy anything from this scam company!