7879 

Awful misdescribed piece of tat. Ghastly.

Very quick service, consistent communication, beautiful item.

I have now 7 pieces of 24 carat gold from 7879 and I enjoy wearing them as much as I can. I have a bracelet being made to order which will match the necklace I have already purchased. The quality of the gold is 99% and I trust them completely. Their customer service is excellent. I recently had an issue because the bracelet was to be dispatched whilst I am away but contacting customer services the matter was swiftly resolved by Anne she helped resolve it to my satisfaction. The only reason I have given 4 stars is because of the wait for certain bespoke pieces to be created etc. I'm probably being mean on that issue because I'm impatient by nature. I certainly recommend 7879 for buying your gold jewellery thank you.

I purchased a platinum bracelet on 28 November giving over a month for delivery for my husband's Christmas present. On 29th November I followed up requesting confirmation of the delivery time since I didn't wish to take any chances. Got a response confirming they have allocated a pre-ordered bracelet to me and it will arrive in time for Christmas. Since I had heard nothing or received no shipping update I chased again on 10 December to request an update. I was then told my delivery will be be next month. I completely understand that things happen but had I not emailed to chase up when were they planning to contact me to tell me that the date of my delivery has changed! And why would they say they have a piece when they didn't! I had saved for this and now I have to wait for my own money to be returned before I can go out and buy my husband's Christmas present! It is really disappointing and I had plans to buy more from them but given this experience I am never ordering from them. I don't think they take into account that not everyone has a £1-£2k sat in their account surplus and they could have ruined my Christmas had I not been proactive about chasing things up!

Pricing is deceptive if you are not in the UK. I was charged an additional 28% upon delivery which was not disclosed at time of purchase. Their shipper was calling and texting me for days with what looked like scam messages until I finally spoke to them and the shipper and item was identified (details were not in any of the texts or emails asking for the additional tax). Yes I should have known from the news about tariffs, but it made the cost far more than the chain is worth, and should have been pointed out on the website for US buyers. I chose something small to try a platinum chain out with a beautiful platinum/diamond pendant I inherited, but the chain is so thin as to be barely visible on my neck and does not support the pendant properly. I also ordered 18” and it measures 17.5”. I will try again with a US supplier and go with a heavier chain style for the platinum chain I need. Glad I didn’t “invest” more with 7879 and made a small initial purchase.

I recently discovered 7879 and have since purchased 2 necklaces from them. The quality is outstanding and their communication practices are prompt and thorough. You always know where you stand with any order and they ship everything beautifully and safely packed. I would recommend 7879 to anyone looking for quality jewelry. It’s been a pleasure!

Really easy to navigate the website. Plenty of information about the product and business. The item I purchased arrived the next day in a very nice box with purity certificate. The piece itself is fantastic quality. Overall, throughly happy with my experience.

My 5th time returning to buy more pieces, I love this company! always perfect customer service, perfect delivery and truly great quality products! Not only this, but like for like on such jewellery, they are very well priced!

Great customer service , the team was very responsive , will definitely recommend

They claimed that the piece was made to order and that was why it took 1.5months to ship.

When it arrived it was manufactured in 2021 and hallmarked only a few months after manufacturing. For a company that relies on trust, where it is both pure gold and they will rebuy it at market price, is unacceptable.
On top of that, their shipping tracking was unworkable, the portfolio value was completely off (bought a chain for approximately 3000, portfolio had a value of 57005 and subsequently crashed due to being wrong).

Quality and quantity and value is affordable

Lovely platinum chain, delivered by courier with no problems.

Item is as described and shipping was easy.

Beautiful ring, excellent experience, thank you!

Great piece.

"I was lucky enough to receive this stunning silver pendant as a gift from 7879, and it's truly a treasured treasure! The beautiful design and exceptional quality are a testament to their craftsmanship. Every time I wear it, I feel special and appreciated. Thank you, 7879, for creating such a lovely piece - it's truly a gift that keeps on giving!"

I've been so impressed with the customer service from Anne and the product I ordered that we have been a return customer already. The customer service, packaging and delivery have all been fantastic. Knowing what you're ordering is of a high purity, quality and from sustainable sources each and every time means 7879 are our new go-to.

I think that once you have discovered this little gem of a website, there won't be any turning back. Great slick and polished easy to use website, Great product, transparency in pricing and great customer service. Above all. Honest and Trustworthy.
Can't rate them more highly

Beautiful well made jewelly, 24 k gold n platinum picies ive brought both keys and for my patner , set key to our hearts x
Chains weve brought are just a beautiful looking forwards to buying more ,prices have increased asewell as craftmenship fees but gold has gold have gone up in value still best prices around and best place buy gold just beautiful i love 7879

The chain was thinner than the photos make it look.
The marketing feels disingenuous- “get it before it’s gone” (when it’s all supposedly made to order)
“Talk directly with the founder” (when they are offline) etc.
Also, despite coming with a velvet pouch, the chain and pendant were delivered separately in plastic bags, reducing the experience.