Aadvantagehotels Reviews 

Do not EVER book with them, this is a terrible agency. I cancelled my reservation prior to arrival date due to a death in my family member, they didn’t convey it to the hotel partner agency but simply tell their partner agency change of travel plan. My booking is non-refundable so partner agency has every right to deny refund. I asked for the email or message proof they cannot provide but rather said they made a phone call!!!! Who made phone calls for hotel booking these days?!!!! Clearly a lie. They don’t book directly with hotels but use partner agency and cannot tell them who they are… clearly use a ghost agency as an excuse when they try to rid you off.

I made several phone calls and each time they kept arguing with me and never give me the proof that they inform funeral reason for cancellation and now they said I didn’t tell them the funeral reason when I cancel and want me to prove to them?! I did this on their website so lesson learned do screen captures when cancel with a reason.

Please do not EVER use them!!!!!!!

Do not book with them. They cancel reservations with the hotels without telling you, while at the same time keeping the reservation on your list of reservations.

Of course, this is not intentional by them. However, their databases don't seem to update (they are connected to booking.com somehow). In my case I see an active reservation but the hotel sees a canceled reservation.

Und they don't respond to urgent messages despite promising to do so on their website.