I ordered a BBQ in advance of my son moving house. Customer service personnel were extremely helpful in changing the delivery date several times and always within a day of my requesting it. Delivery w... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We ordered a Weber Master Touch BBQ and it was unfortunately damaged during delivery and before it arrived to us. Sarah and Paul were very understanding and acted quickly to resolve the problem with... Toon meer
Having ruined a Kadai BBQ I found out you should put clay pebbles in the bottom so Bell was offering these for the best price on the internet. They arrived quickly and were well packaged and we're jus... Toon meer
Great follow-up when issue with spices (rock solid) was identified. Would like to had better packaging for the aluminum pans, but it worked! Great customer service Paul!!
Bedrijfsgegevens
Geschreven door het bedrijf
Bell are passionate about design and enhancing your home and garden with quality products. We’re working tirelessly on evolving our store as we’re driven at becoming the best interior design showroom in the UK. We partner the finest brands from Mackinosh, Villeroy & Boch, Hansgrohe, Charnwood, Rais, Stovax, Amtico, Kamado Joe, Traeger plus many more, that are equally as passionate about offering you the best style for life.
Bell
Geschreven door het bedrijf
- The Home LifeStyle Store
Contactgegevens
Kingsthorpe Road, NN2 6LT, Northampton, Verenigd Koninkrijk
- 01604 777504
- onlinesales@abell.co.uk
- www.abell.co.uk
4,7
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Quick answering questions
Quick answering questions. Helpful. Quick delivery. Goods as described. A1
22 oktober 2025
Extremely helpful and obliging with…
Extremely helpful and obliging with excellent customer service.
21 oktober 2025
Fire is lovely and well priced
Fire is lovely and well priced . Was promised delivery twice didn’t turn up . Was delivered the third time
19 oktober 2025
Antwoord van Bell
Thank you for taking the time to share your feedback. We’re really pleased to hear you’re happy with your new fire and found it to be great value.
We’re very sorry for the delays you experienced. There was an unexpected hold-up at the manufacturer’s quality control stage, which delayed delivery to us. Once received, we arranged a next working day delivery at our own cost to avoid further delay, but unfortunately, the courier did not deliver as promised on the first two attempts.
We completely understand how frustrating this must have been and sincerely apologise for the inconvenience. We’re glad your fire has now arrived safely and hope you enjoy it for many years to come.
Good communication and service
17 oktober 2025
Great customer service
I needed advice prior to ordering and the gentleman who took my call was just great- thank you!
Premium products offered at competitive prices and, in my case, well packaged and speedy delivery. I would recommend for sure.
14 oktober 2025
Great product and a quick delivery.
14 oktober 2025
Accepted my order and payment then told…
Accepted my order and payment then told me Items not in stock waited over 3 weeks for the order to arrive complete.
14 oktober 2025
Antwoord van Bell
Thank you for taking the time to leave your feedback, we’re sorry to hear your experience wasn’t as smooth as it should have been.After reviewing your order, we can see it was placed on 22nd September and included three items: a towel ring (in stock), a towel hook (special order), and a towel rack (to be ordered). The towel hook was a special-order item with an estimated lead time of 2–3 weeks, which was confirmed to you by email the same day.Your order was part-shipped so you could receive the in-stock item (the towel ring) without delay, and the other times were shipped on the 6th October and 14th October.We completely understand how frustrating it can be when items arrive separately, and we apologise for the inconvenience caused. We hope you're enjoying the items now that they have all arrived.
Always enjoy shopping here
13 oktober 2025
Friendly and helpful service on the…
Friendly and helpful service on the phone.
Terrific product. Well packed.
All communication excellent.
Delivered in time, driver very helpful too.
Just got to get it fitted now.
6 oktober 2025
2nd order from Bells
2nd order from Bells. Quality products at competitive prices, extremely well packaged & delivered very quickly.....Can't fault the service.....recommend them 100%
3 oktober 2025
Excellent.
Order was easy. The item came really well packaged for protection. Extremely happy with my purchase. Will use again.
22 september 2025
Pleasure to do business with
Great range of products, found just what I needed at a great price. Pleasure to deal with.
24 september 2025
Keuko purchase
The products purchased were a very good price & the delivery service excellent
22 september 2025
Excellent customer service as always
Excellent customer service as always, with a huge variety of quality items in store.
13 september 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.