AccuPOS Reviews 

Had some issues with getting in touch with the help desk a couple of times. The wait time was somewhere from 30 - 60 minutes on two different Saturdays. During the week the wait time is not as bad but it could still use some assistance. Once I was able to get a person on the phone EVERY TIME the individuals were very nice and helpful.

I spoke with nico, he was amazing to deal with. So helpful!!

They are just one phone call away to help you any time we need help.

Very good experience! would suggest this system to everyone!

Did a great job fixing problem, But was on hold for 40 minutes before I got to a tech.

Tech support was very helpful but the phone system gave a bit of trouble had to call multiple times to finally get my selection to register and then the call disconnected. Had to then go through the whole process again, but when I finally spoke to a human being they resolved my issue promptly and effectively.

Tech issues can be very frustrating and stressful. The AccuPOS techs are always courteous, calm and pleasant.

When I bought this system I was assured that certain reports and functions were a part of the operating system. They were not. Adding inventory as it comes in is tedious since you have to add it in inventory and then go to the item and add how many are available. This should be one function. Lately the system has been buggy and the first few trx of the day freeze, lose part of the trx, etc. It is very annoying when you are trying to finish a trx and get a receipt for a customer. Grouping items: If you need to take something off a group it deletes it from being able to be put back on that group. Since there is a spot to put in how much the item costs their should be a report similar to sales by item summary but cost of goods by item summary. One other point about putting additional inventory into the system is that it deletes the section of the item for the cost of goods. Sales and Promotions: You should be able to select several items and discount them by percent. Not by item type but by brand.There are too many steps to put an item on sale. This system is not retail friendly.

I appreciate the competent staff. When I have issues they walk me through it and help me solve the problem in a timely manner.

Great customer support easy set up, and lovr the layout of the program makes it easy to use

It’s excellent software, reliable and malleable on the fly. We’ve used it for 12 years and have never had any major problems!

I LIKE THE ACCUPOS PRODUCT. I THINK IT WORKS GREAT FOR OUR NEEDS. TECH SUPPORT IS ALWAYS HELPFUL AND GETS THE PROBLEMS RESOLVED.

I've been working with AccuPOS for over 6 years and it's been great. Tech support is easy to get a hold of and the set up is easy. We are able to customize our screens and make modifications with few clicks. We implemented swipes and they were installed within minutes after receiving them.

Cory's attitude was superb when dealing with our problem.
It spanned a two day period

Although our situation is still pending, everyone I've worked with at AccuPOS has been courteous, knowledgeable and professional.

Cory was so knowledgeable and professional. He was so precise, quick and informative. You should definitely count your blessings if you get him on the line. Any questions you have he is a POS whiz. He was able to figure out an escalation that NO ONE else could answer. He is my miracle. I think of him as a computer POS genius. Thank you so much Cory for going above and beyond for little ol’ me. I am forever indebted to you! Can’t wait to talk to you in the future!

I love accupos have been using the system for over 12 years now there service is second to nun

Wait time was to long for a response. The employee we dealt was fantastic!!
Thks