Ace Travel Experiences Reviews 

79
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

This is my second trip with Ace and what an experience it was from start to finish. It really was the trip of a lifetime! We got to experience so much, from visiting a turtle sanctuary and rel... Toon meer

Beoordeeld met 5 van de 5 sterren

The best experience ever!!! The best experience ever! I honestly cannot put into words how incredible the last 21 days with Ace have been. Everything was arranged for us whilst we were the... Toon meer

Beoordeeld met 5 van de 5 sterren

Just got back from the Thailand Island hopper tour. The best experience i’ve ever had! booked solo and met some of the most amazing people, made friends for life and was all stress free. Highly recomm... Toon meer

Beoordeeld met 4 van de 5 sterren

Once in a life time experience, I was so scared at first thinking I was getting scammed and I was also scared travelling by myself. Jay and Ruby messaged us all in the group chat and individually co... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau

Geschreven door het bedrijf

Group Travel experiences for 18-35 year olds. We provide group tours to Thailand, Bali and the Philippines.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

79 reviews

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4,7

Alle reviews

(79)

30 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I couldn’t recommend Ace more

I couldn’t recommend Ace more, from start till end it was the best time of my life! I decided to go with a group to start my travels as booking/organising can be overwhelming and I’m so glad I went with Ace. They do absolutely everything for you and you don’t have to worry about a thing which is what I loved about it. Life changing experience 🩷

1 februari 2025
Review zonder uitnodiging
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Antwoord van Ace Travel Experiences

What a lovely review, thank you Charlotte, hope to see you again in the future!

Ruby, Team ACE

Beoordeeld met 5 van de 5 sterren

I have just complete the 21 day island…



I have just complete the 21 day island hopping in Thailand. From the start, Ace Travel have supported and answered any questions. Having a private group chat made by the reps, with other travellers on my tour, to get to know each other beforehand was really nice and helpful. I felt comfortable from the second I met everyone, and during my time with Ace I haven’t had to think too much for myself. Accommodation, activities and transport- all planned for you, so you can relax and enjoy yourself that little bit more.

1 maart 2025
Review zonder uitnodiging
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Antwoord van Ace Travel Experiences

We’re so glad you had an amazing time on the 21-day island-hopping tour! It’s great to hear that everything was seamless, from accommodation to activities, allowing you to fully enjoy the experience. Thanks for choosing Ace Travel—hope to see you on another adventure soon!

Beoordeeld met 5 van de 5 sterren

Book it now!!!

I have just finished my 3 week group trip with Ace travel and i would do it all over again in a heartbeat, i cannot fault Ace Travel Experiences at all, the ace rep and our Thai guide were amazing throughout the whole trip!! Ace enabled me to make the best of friends who i then shared most amazing experiences of my life with!! I highly recommend this trip to everyone and anyone!! Thank you so much Ace Travel Experiences!! xx

1 februari 2025
Review zonder uitnodiging
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Antwoord van Ace Travel Experiences

Thank you so much Lily!! We are so glad you had such a great time! Big love and hope to see you again soon in Bali!!

Beoordeeld met 5 van de 5 sterren

I travelled with ace in February 2025

I travelled with ace in February 2025, by far one of the best decisions I have ever made. Our tour guides were by our side whenever needed , the trips were planned well and we also had some free time to go on our own adventures! Couldn’t recommend ace enough the only bad thing about the trip was having to leave !!!

1 februari 2025
Review zonder uitnodiging
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Antwoord van Ace Travel Experiences

Thank you Katie, it was such a pleasure to have you on the trip. You're limitless energy was a bundle of fun and we hope to see you again very soon!!

Beoordeeld met 5 van de 5 sterren

Honestly, if you want a trip that feels effortless and unforgettable, these guys have got you covered! I will be joining the Bali trip next year

Three weeks with Ace Travel, and I’ve got to say, they absolutely smashed it. Everything was sorted, no stress, no hassle, just an epic trip from start to finish.

The whole 3 weeks was spot on, a perfect mix of chill time, adventure, and experiences. I was worried it was going to be full of partying but it was the perfect balance between nature and going out having fun, drinking & meeting people. The accommodation was ace, some of the best hostels I’ve ever stayed in (I don’t usually like the idea of hostels but this trip changed my perspective on them) the activities were fun but not over the top, and everything just flowed smoothly.

The team at Ace Travel were legends. They kept things easy, listened to what we wanted, and made sure we had the best time without lifting a finger. Honestly, if you want a trip that feels effortless and unforgettable, these guys have got you covered! I will be joining the Bali trip next year

30 september 2024
Review zonder uitnodiging
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Antwoord van Ace Travel Experiences

We're so glad you had an epic three weeks with Ace Travel and loved the balance of adventure, chill time, and fun. It’s great to hear we could change your perspective on hostels and that everything—from the activities to the flow of the trip—exceeded your expectations. Our team works hard to make every experience effortless and unforgettable, so it’s amazing to know we delivered. We can’t wait to see you on the Bali trip next year!

Beoordeeld met 5 van de 5 sterren

I booked this trip with Ace travel…

I booked this trip with Ace travel experiences for my 24th birthday and it was the best thing I’ve ever done. I had the most amazing 3 weeks of my life, I got to meet so many different people and we done lots of different activities. I would like to say thank you to Jay and Ruby for organising everything and of course Nina our tour guide for the best experience ever. I’m am truly grateful for the people I have met and the memories I’ve gotten to share with everyone. So thank you guys ! X Also if your thinking of booking this trip just do it because if you don’t you’ll 100% regret it.

1 november 2024
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Antwoord van Ace Travel Experiences

Thank you so much for your kind words! We’re thrilled to hear that your 24th birthday trip with Ace was such a memorable experience. We absolutely loved the energy you brought to the group, Kirsty—you were such an important part of making the trip special for everyone! We’d love to have you join us again in the future.

Ruby & the Ace Team

Beoordeeld met 5 van de 5 sterren

Worth every penny and more!!

An amazing experience that was worth every penny!! My 3 weeks with Ace were incredible- I experienced so many new things and met so many lovely people. I couldn’t recommend it enough, especially if you’re doing onwards travel afterwards, because it’s set me up to feel confident and independent. Our Thai guide Neena made the trip- she was so caring, fun, hilarious, cute, and became a mum to us all🥹 The reps Jay and Ruby did an amazing job of keeping us all updated and organised throughout the trip and immersed themselves in the group so it felt like they were part of it all🫶🏼 The only down side was that some of the activities advertised like yoga, waterfall and a pool party didn’t happen. But the experience as a whole I cannot fault. If you’re thinking about travelling with Ace you won’t regret it!!🩷

1 november 2024
Review zonder uitnodiging
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Antwoord van Ace Travel Experiences

Thank you so much for your lovely review! We’re so happy to hear that your 3-week experience with Ace was everything you hoped for and more. It’s amazing that you felt confident and independent, and we’re so glad Neena and the team made such a positive impact on your journey!

We also appreciate your feedback about the activities and will make sure to be clearer about what’s included in the price moving forward. Thanks again for recommending us, and we’d love to have you join us for another adventure soon!

Warm regards,
The Ace Travel Experiences Team

Beoordeeld met 5 van de 5 sterren

Well I’ve just finished my 21 days…

Well I’ve just finished my 21 days island hoping round Thailand with Ace , There Are Not Enough Words To Explain How Great This Experience Was, For A Woman Traveling Alone It Was Pretty Scary But Ace Helped Ease This They Sorted Everything Out And That Put My Mind At Ease A lot I’ve Met So Many Wonderful People On This Trip Everybody Was So Nice And I Couldn’t Think Of A Better Bunch Of People To Experience Thailand With, So Many Memories Was Made And I Would Highly Recommend This Trip To Anybody Who Wants To Solo Travel Each Day Was An Adventure With All The Different Activity’s We Done, I Would Not Of Even Thought Of Doing If I Was Out There Alone So A Big Thank To Ace What And Life Changing Experience It Was, I Will Definitely Be Travelling With Ace Again In The Future So Anybody Wanting To Try But Is Not Sure Tale It From This Is Your Sign Book That Ticket You Will Not Be Disappointed x

1 november 2024
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Antwoord van Ace Travel Experiences

Thank you so much for sharing your experience! We’re thrilled to hear that your trip with us was such a life-changing adventure. It’s fantastic to know that our team helped ease your worries and that you made lasting memories with some amazing people. Your kind words mean a lot to us, and we can’t wait to have you on another trip in the future!

Safe travels, and we hope to see you again soon!

Ruby & the Ace Team

Beoordeeld met 2 van de 5 sterren

I enjoyed Thailand as a whole

I enjoyed Thailand as a whole, I loved the culture, the people and the land but would much rather have solo travelled than to have gone with Ace. Ace gave some experiences that I’ll never forget but also some that I’d hope to forget. After being pestered to write a 5 star review i gave what I thought was a fair and respectable one but considering that was not adequate for the reps I will tell the truth. The £999 that you have to pay is falsely advertised as the only payment other than your own personal spending money or for food but there is additional payments for some of the activities that were not mentioned in the initial advertisements not to mention the internal travel fees that were not mentioned until September the month prior to the trip; human flaw is always within my understanding but the reps also are unprofessional which led to one or two fights/disagreement's such as name calling and low bar disrespect from one of the reps towards one of the travellers. In no way do I claim it is easy to cater to 15-20 18+ individuals but some issues were caused due to lack of self control. The best part of the trip was our tour guide Neena she did a decent amount of the leg work on the trip. There’s still a fair amount that didn’t sit well with me but I’m still choosing not to be disrespectful; again I appreciate the experience Ace provided but after feeling forced to write a 5 star review then giving a respectable 3 considering it should have been 2, to begin with, to then be informed the reps were “disappointed” I’m not really best pleased and it would be a disservice to myself by not telling the full truth even now I’m withholding information on this review. Would I travel with Ace again? Definitely not. Apologies if the truth hurts.

1 oktober 2024
Review zonder uitnodiging
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Antwoord van Ace Travel Experiences

Thank you for your review and feedback! While we value your honesty, we’re disheartened by some claims and want to clarify a few points.

Firstly, regarding pricing and optional activities, the £999 price has always covered accommodation, activities, and transport to/from those activities. Internal travel costs and 'optional' extras were clearly communicated beforehand, as the name suggests, and designed to provide flexibility for guests who may have different interests or budgets.

As for reviews, we encourage feedback but never pressure anyone to leave a specific rating! Your suggestion otherwise is untrue and disheartening, as reviews are vital for our growth and improvement.



Finally, we hope your dissatisfaction is not related to the clothing you left behind in Koh Phangan and our inability able to send them via airmail. We understand how frustrating it can be to leave personal items behind; however, our experienced reps consistently remind guests to double-check their belongings before departing from each location.

While we’re aware that you chose to step away from the group dynamic early in the trip and often preferred to explore independently, we completely respect your travel style! Group travel is designed around shared experiences and collective adventures, which may not have been the best match for your preferences. Solo travel might align better with what you’re looking for, and we genuinely wish you all the best in your future adventures, and hope they bring you the joy and fulfilment you seek!

While we’re glad you enjoyed parts of the trip, we’re sorry to hear you wouldn’t travel with us again and wish you the best in your travels!

Beoordeeld met 5 van de 5 sterren

My experience with Ace Travel…

My experience with Ace Travel Experiences was amazing and I would like to give a big thank you to Ruby, Neena and Jay for making my experience so amazing. When I first booked onto this trip I was worried as it seemed too good to be true, any concerns or worries I voiced with Ruby she got back to me in no time and reassured me that there was absolutely nothing to worry about and talked me through everything to ensure that I felt at ease about the whole trip. Ace travel organised almost everything I did on this trip which I loved, this made me feel organised and prepared without having to do hardly anything myself. I was able to sit back and relax knowing that my 21 day trip had my accommodation, transport (taxis, ferry’s, and coaches), activities and even food sorted and out of the way. I couldn’t believe how much was included in this package for the price! When I actually got to Thailand I had such a lovely welcome by both Ruby and Jay, they made me feel comfortable and relaxed after the long journey I had getting there. They helped break the ice between me and other guests by taking us on a meal and from there on forwards everyone got along amazingly. Thailand was absolutely amazing, the best trip i’ve ever been on and a trip of a life time all thanks to Ace Travel. If you are thinking of booking with Ace Travel, do it.

1 november 2024
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Antwoord van Ace Travel Experiences

Thank you so much for your thoughtful and kind review! It truly means the world to hear that you had such a positive experience with Ace Travel Experiences.

I’m so glad we could address any concerns you had before the trip and help you feel at ease—you made the experience even better by bringing such an open and positive energy!

It’s reviews like yours that remind us why we love what we do. Thank you again for trusting us with your travel journey, and we hope to see you on another trip in the future! Wishing you all the best in your onward adventures,

Ruby

Beoordeeld met 5 van de 5 sterren

The best travel company

Loved every minute with ace! The reps Jay, Ruby and Neena were all so nice and amazing. They sort everything out for you so there’s no stress whilst travelling. As a first time traveller and someone who had gone to do onwards travel, having them for the first 21 days was so useful as you can watch how they do it and they are always there to answer any questions. As for the trip I had the best time ever did some amazing things I would have never thought of and made friends for life.

25 november 2024
Review zonder uitnodiging
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Antwoord van Ace Travel Experiences

Hearing that you’ve made lifelong friends and done things you’d never imagined is exactly why we do what we do. Thank you for choosing us to be part of your journey, and we hope to see you again on another adventure!

Beoordeeld met 5 van de 5 sterren

best experiance of my life

best experiance of my life, the people, the places, the fun, the organization, no words can say how good this is, you need to try it for yourself, highly reccomend

1 november 2024
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Antwoord van Ace Travel Experiences

We'll miss the vibrant energy you brought to the family Kel, thank you for travelling with us! We hope to see you again for your future adventures!

Beoordeeld met 5 van de 5 sterren

Experience Travelling with Ace in Oct 2024

Traveling with Ace was an experience of a life time. I’ve wanted backpack round the south of Thailand for a long time and Ace made that possible for me. I would not have had time to plan a trip and they made that effortless for me. The reps were truly wonderful (Jay and Ruby). Especially ruby who even let me cry to her at times when personal home life happened. Neena was a wonderful addition to made the trip even that much special.

I even had my birthday in Thailand with Ace and Neena the lovely guide surprised us with a pink cake.

Everything was planned out for us including travel and activities. Even transport to and from the airport so that was amazing not to have to worry about. I feel like I’ve made friends for life on this trip who I will continue to stay in contact with, which makes this trip priceless.

The only thing I could think of let the trip down is a few of the itinerary activity's scheduled where not things we actually did or was mentioned, and a couple of the view points mentioned you had to do on your own time.

All in all this is a great option for people wanting to travel the world. Remember that money comes back but time doesn’t. So, if you’re thinking about booking a trip just do it you won’t regret it.

1 oktober 2024
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Antwoord van Ace Travel Experiences

Thank you for such a lovely review Leah, it was such a pleasure to have you as one of our guests. We're elated that you had such a great time with us and we wish you the very best for your future travels!

Beoordeeld met 4 van de 5 sterren

Thailand Oct 2024

Once in a lifetime experience traveling half way across the country to Thailand and couldn’t have done it without Ace!
I had been wanting to book thailand for the longest time but just didn’t know where to start, since booking with Ace it made thing so much easier, the reps were more than helpful in explaining the ins and outs of the trip helping book flights and answering any questions you have.
As for the trip itself it was unreal, one small thing is it should be made clearer that on the itinerary optional does not mean if you want to or not it means at an additional cost however other than that the activities you do are once in a lifetime experiences that create memories to last forever!
I was nervous with meeting everyone and being in such a big group but was honestly shocked at how well everyone got along, met so many amazing people that I will continue to keep in contact with!🫶🏼
See you all for Bali 2025!!

1 oktober 2024
Review zonder uitnodiging
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Antwoord van Ace Travel Experiences

Hi Teigan, thank you so much for your lovely review! We are so glad you had the best time with us and have booked to join us in Bali in 2025. We have now made it a lot clearer with regards to the optional activities, thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

21 Day Ace Travel Experience

Travelled wirh ace for 21 days, can honestly say it was the best experience of my life! Reps were amazing getting us to and from islands & sorting out all of our amazing activities! Booking on the Bali trip with ace next year it was that good! Would definitely recommend to anybody who enjoys traveling and meeting new people! Couldn’t have asked for a better holiday!

1 oktober 2024
Review zonder uitnodiging
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Antwoord van Ace Travel Experiences

Thank you for your lovely review Mia, we had such a lovely time with you and we are beyond pleased that you are coming to join us in Bali in September 2025. I hope you enjoy the rest of your travels and see you soon!

Beoordeeld met 4 van de 5 sterren

Once in a life time experience

Once in a life time experience, I was so scared at first thinking I was getting scammed and I was also scared travelling by myself. Jay and Ruby messaged us all in the group chat and individually coming up to the trip which was very comforting.

Some off the activities that where advertised on the ace itinerary we didn’t do which I was slightly disappointed about however the activities we did do where amazing. Some off the activities where optional and we had to pay which wasn’t a problem because we booked onto them before hand which jays help. Travelling thailand with ace was so easy didn’t have to think about anything because everything was already planned and organised I just had to wake up on time. I definitely wouldn’t be able to do it without ace, If your thinking about booking with ace do it you will never regret it!! Made friends for life ❤️

21 oktober 2024
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Antwoord van Ace Travel Experiences

Hi Maddie, thank you for your lovely review and kind words, we are so sorry about the miscommunication about the activities - the yoga is included from the 2025/2026 season (I assume this was what you saw on the graphic on instagram). We will amend the graphic to make sure its clear! Other than that we are so pleased you had an amazing time and we hope to see you on another trip soon!!

Beoordeeld met 4 van de 5 sterren

Your sign to book with Ace to go Thailand!

Such an amazing opportunity which I will remember forever! I made the bestest of friends which I will keep in touch with when we go back home and even booked in for Bali next September with them too❤️.

Jay, Ruby & Neena are superstars! They were really helpful and attentive yet also gave you your freedom to do what you wanted to do yourself (so not like a school trip at all which I was slightly worried for😂).

In terms of activities, the organisation was perfect and we did not have to worry about a single thing other than turn up, the only pointer would be that there was a couple activities on there (I.e Yoga, Waterfalls) which did not take place however, this did not make a huge dent in the trip as the reps made big efforts to keep us all busy throughout the days with places to visit / restaurants to chill at from their personal recommendations.

This is your sign to book with Ace and go on that Thailand trip!!🇹🇭

1 oktober 2024
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Antwoord van Ace Travel Experiences

Hi Libby, thank you so so much for your lovely review! We are so glad you had such a great time, and I hope you have an amazing time in Aus!! I would like to apologise for the confusion about the activities on teh instagram post - these are for 2025/26 so we are going to update the post to make it crystal clear :)
Can't wait to see you in Bali, all the best, your Ace team

Beoordeeld met 5 van de 5 sterren

Top tier travel company!!! Solo traveller

If your thinking about going abroad solo to thailand or with friends. ace travel experiences is the best company to go with!! Looked into booking this trip when a close friend done the trip last year and she couldnt reccomend it enough. As a solo traveller i was nervous about booking the trip, but ever since december last year ruby and jay have gone above and beyond for me and any questions/ queries i had, they was quick to help me, they’re both very friendly!! Your there friend from the get go with those two before you’ve even booked!! The way they organise this trip is amazing, once booked your added to a group chat with everyone who is on the trip which you make friends with everyone before your even nearly in thailand. The whole process has been a ease, especially because everything is organised by them, all activities, accommodation, and travel to and from the islands that we’re going to! And they even help with booking flights which is great because there is not much you have to do, because they’re available to help with everything! Thankyou ruby and jay for all your help! I cant wait to get on that plane ✈️ 🇹🇭

1 november 2023
Review zonder uitnodiging

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