Actual Removal co. Reviews 

Actual Removals provided us with a fantastic service. From the first contact with Alison and right through to moving day the service was excellent. They supplied all our packing materials promptly and gave us excellent advice on packing. On removal day they arrived promptly and set to work with loading up the lorry. We had a wait to get into our new home but they got on quickly and efficiently once we had the keys. Everything was put in the correct rooms and the beds all put together for us. We really cannot praise them highly enough. Thank you for making our moving day go so smoothly. We would have no hesitation in recommending them. Many thanks - Jason and Angela.

Excellent service.The removal team couldn't of been more helpful and polite. The Office staff also very helpful and friendly. Would recommend 100%.Thank you all, kind regards Andrew and Glynis Turner.

Actual Removal handled our complicated move very well. They moved two households (one in Great Dunmow and the other in central London) into a new house in Thame, 100 miles away) very professionally and most efficiently. Both trucks arrived on time, Actual's personnel were friendly and cheerful, and they worked hard to complete the loading, transport and unloading processes successfully. Well done !!.

The service we received from the actual team was polite, thoughtful and efficient. Nothing was too much trouble. I would have no hesitation in recommending Actual to friends and family.

I cannot speak highly enough of the Actual Removal Team. They were beyond first class and I would unhesitatingly recommend them. They were so efficient, organised, willing and above all careful, handling all of my precious belongings [including antiques] with care and respect. At the same time they were speedy and dealt with everything impeccably.

Arrived promptly for full pack and then the following day for removal. Worked hard both days. The crew were helpful and friendly. No breakages or damage. Would use again (if we can ever face the thought of moving again that is!!).

A big thank you to the Actual team who were professional and full of confidence from the beginning to end. Coordinating moving two houses into one in one day was not easy. We were happy we had your services to help.

This is my third move with Actual Removals and this time was long distance. Dave Carl & Tim gave excellent customer service. There were a few issues but they didn't complain and made my move less stressful. Highly recommended.

The whole experience with this company was great. From Alison in the office to the lads who did the moving. They were very patient and understanding with our move. They gave good advice and a polite and friendly service. We have no problem in recommending them to anyone wishing to move home.

Actual were very flexible and helpful. Had to change moving date 3 times. Removal lorry arrived on time, nothing was too much trouble for the crew. Very friendly and helpful crew, very efficient, would recommend excellent. Cannot rate them highly enough.

Prompt and accurate quote process
Knowledgeable staff
Prompt delivery of quality packing materials
Turned up on time
Collected from both a storage unit and cleared the house
Kept up to date throughout the whole move
Actual were recommended to me and I would have no hesitation in recommending them

Moved from Dunmow to Snowdonia.
A very helpful and kind team.
I would recommend this removal firm.
Thank you.
Mary

All positive, very helpful from start to finish. Alison was very helpful in finding a solution to moving. The removal teams were very polite and helpful always trying to make the whole experience stress free as possible. There was no damage to our furniture and belongings.
I would have no problem recommending Actual Removals to potential customers.

From Alison and the team in the office, to the team on the day, I just can not fault them.
Friendly, helpful, I personally can not lift anything so they were all brilliant with my husband directing the items outside and myself inside the property when we got there. Nothing was too much trouble.
As I said to them on the day, BRILLIANT!!!!!!!

Professional and reliable service. I've used Actual 3 times now to move my family and business. Doing business is very straight forward and Actual do do a lot to help out and make the experience as smooth as possible.

Five star service from a five star company!
Actual were recommended by friends who had used them in August 2020. From the first contact they were fantastic, accommodating and very friendly. So professional. Reassuring us every step of the way with such a stressful event. Must mention Alison in the office who was brilliant! The pick up was extremely fast and efficient.
We had storage for 6 months and when the team again arrived to unload they were so professional respectful and nothing was too much trouble. Would not hesitate to strongly recommend.

Professional. Extremely customer focussed. Helpful “Can do” staff for whom nothing is too much trouble. I can highly recommend the Actuals Team - from Alison in the office to the men who moved us out and in.

We had four removal men all who were polite, friendly and efficient. They made moving enjoyable especially after 11 months for the sale to go through! I couldn't fault them and recommend Actual removals

We received helpful and polite aid throughout our move and would recommend this company

The office team were really helpful throughout the booking process (which was at very short notice) and the team were absolutely brilliant on the day. They were very professional and nothing was too much trouble for them. I would recommend them to anyone.