Advanced Acoustics Reviews 

321
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Very knowledgeable and helpful staff. Excellent advice re a very unusual and specific problem. Needs urgent so decided to collect from site which was poorly signposted and difficult to find

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Quality acoustic blocks. I was a little confused by the panel sizing and ended having to place two orders to get the quant I needed. Shipping is quite expensive at £9 for the basic shipping considerin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bought four acoustic bass traps for my hi-fi listening room to try and cure sloppy bass. They cured it and then some. Brilliant product. Best money ever spent to increase my listening pleasure

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have used the acoustic bar and clip system from Advanced Acoustics before to help reduce traffic noise on a vaulted ceiling. We are doing the same again on another ceiling, as we were very im... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Akoestisch adviseur
  2. ook in
  3. Bouwmateriaal groothandelaar
  4. Fabrikant
  5. Hifi-winkel

Geschreven door het bedrijf

At Advanced Acoustics we pride ourselves in the work we do. We are always working hard to bring you the best products, the best price and the best service. Our vast range of products means that we can accomplish this. So whether you require acoustic foam for your studio, soundproofing for your home, acoustic panels for your cinema or listening room or if you need an acoustic treatment solution for your offices or meeting rooms we here at Advanced Acoustics have the know-how to be able to help you. We know it can sometimes be daunting when first looking for acoustic treatment or soundproofing. With the huge range of bass traps, acoustic tiles, acoustic panels, soundproofing products and isolation booths it’s sometimes difficult to know where to begin. However you can rest assured that we are always happy to help and advise what’s best for you, your application and your budget. And because every product we offer is made by us in the UK you can rest assured that the product will be of the highest quality. So whether you require bass traps for your control room, acoustic tiles for your vocal booth, acoustic panels for your recording room, isolation booth for your studio, acoustic treatment for your home cinema, acoustic panels for your office, restaurant or classroom or soundproofing for your living room we can help you with what you need. Installing the correct acoustic treatment has a vast range of benefits depending on the application. It improves room performance, staff productivity, students attention, customer comfort and more so don’t neglect the room get in touch with us for acoustic treatment and soundproofing advice.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

321 reviews

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4,8

Alle reviews

(321)

36 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Brilliant service ,ordered on a Monday…

Brilliant service ,ordered on a Monday evening delivered Tuesday morning,
Will be using again when my bedroom 's ready for decorating

29 januari 2025
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Antwoord van Advanced Acoustics

Thank you for your custom and comments David. We look forward to serving you in the future.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

You only know when a company is a good company when you have an issue. Item arrived damaged. Contacted company and replacement arrived the next day. Excellent customer service ( damaged by courier). Highly recommend and will use again

27 januari 2025
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Antwoord van Advanced Acoustics

Thank you for your review Paul. Thank you also for your understanding and patience with the damage. That had to be the worst state we've ever seen a parcel arrive in. Needless to say we escalated the issue with our courier accounts manager.

Beoordeeld met 1 van de 5 sterren

Have not received the order and no…

Have not received the order and no updates.

20 januari 2025
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Antwoord van Advanced Acoustics

Hello Nick,

Thank you for reaching out and sharing your feedback. We're sorry to hear about the issue with your order. We always strive to ensure our customers receive their items promptly and in perfect condition.

According to the DPD tracking information, which was sent to you, the item was delivered the day after your order was placed. We also have photographic proof of the delivery. I will email you directly with the details and the photo for your reference.

Please feel free to contact us directly in the future with any concerns, as we are always here to help resolve any issues promptly.

Beoordeeld met 5 van de 5 sterren

Great customer service and super fast…

Great customer service and super fast delivery. When there was an error with delivery, I was called by Advanced Acoustics instead of the usual email only scenario, and they sorted the issue out instantly. Will definitely use this company for further purchases.

Thanks very much.

17 januari 2025
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Antwoord van Advanced Acoustics

Thank you for your comments David. Apologies on behalf of the courier. Thank you for your understanding.

Beoordeeld met 5 van de 5 sterren

We have used the acoustic bar and clip…

We have used the acoustic bar and clip system from Advanced Acoustics before to help reduce traffic noise on a vaulted ceiling. We are doing the same again on another ceiling, as we were very impressed with sound reduction last time, together with using acoustic insulation and board

Fairly straight forward fitting to rafters

Easy to use website, good, informative technical sheets and from staff by phone. Next day delivery, left in safe place.

Would use Advanced Acoustics again

13 januari 2025
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Antwoord van Advanced Acoustics

Thank you for your feedback and your continued support. We’re glad to hear that the MuteClip system is working out for you as intended.

Beoordeeld met 5 van de 5 sterren

First time using Advanced Acoustics

First time using Advanced Acoustics. No problems at all thanks. Will use again.

8 januari 2025
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Antwoord van Advanced Acoustics

Thank you for your comments and your custom.

Beoordeeld met 5 van de 5 sterren

Stock issue with great customer service

There wasn’t enough stock to fulfil my online order, but the owner called me up immediately to inform me then swapped out a portion of my order for a more expensive version at no extra cost.

The customer service was excellent but it seems the stock system either had a glitch or needs some tweaking.

Despite the issue I’m happy with the outcome and would use them again.

10 december 2024
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Antwoord van Advanced Acoustics

Thank you for your feedback Ben. We are sorry we didn’t have one of the items in stock as expected but we hope the alternative was suitable.

Beoordeeld met 1 van de 5 sterren

Very poor quality ''supposedly self…

Very poor quality ''supposedly self adhesive all the glue comes off when you remove protective backing.
A waste of money.
Can't return due to weight and disability

6 december 2024
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Antwoord van Advanced Acoustics

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with our product, particularly regarding the adhesive issue.

We take pride in the quality of our products and are committed to ensuring customer satisfaction. It's unfortunate that we were not made aware of this issue sooner, as we would have welcomed the opportunity to address it directly and provide a resolution.

We understand that returning the product may be challenging due to weight and other factors, but we encourage our customers to reach out to us with any concerns. Our team is always ready to assist and find a satisfactory solution.

Please contact our customer service team at info@advancedacoustics-uk.com or 01623 643609. We are eager to resolve this matter and ensure your satisfaction.

Thank you for bringing this to our attention, and we hope to have the chance to make things right.

Beoordeeld met 5 van de 5 sterren

Good experience

Good products, reasonable prices and fair postage cost.

3 december 2024
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Antwoord van Advanced Acoustics

Thank you for your feedback Mark.

Beoordeeld met 5 van de 5 sterren

Quality product and service

Very informative website with good detail; multiple purchasing options, including starter kits, so you can find the most cost-effective options for your needs. Great customer care - I queried some missing items but was quickly reassured that they had been dispatched separately due to their size. Delivery was fast and everything arrived well packed, and is good quality. Thank you.

2 december 2024
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Antwoord van Advanced Acoustics

Thank you for leaving such a detailed review. Your comments are greatly valued.

Beoordeeld met 5 van de 5 sterren

Drum platform

The sound quality of the drums on the platform is excellent. Also good customer service from Lee. Thank you very much. I would definitely recommend.

31 oktober 2024
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Antwoord van Advanced Acoustics

Thank you for taking taking the time out to leave us a review. We're glad to hear the Drum Platform suited your needs.

Beoordeeld met 5 van de 5 sterren

good price and product range

good prices and product range from a friendly local business

4 november 2024
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Antwoord van Advanced Acoustics

Thank you for your review Andy and thank you for your custom and support.

Beoordeeld met 5 van de 5 sterren

FIRST CLASS!! Highly recommended.

Can highly recommend this company. There was a problem with the delivery (drivers not doing their job thoroughly enough basically) but Lee was on it straight away and got it sorted without me having the hassle myself. First class service and great products as well!

10 oktober 2024
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Antwoord van Advanced Acoustics

Thank you for taking the time out to share your experience. We are sorry that you had issues with the courier but I'm glad hear Lee was able to rectify the issue. Thank you for your custom and trust in us.

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