Service department is absolutely dreadful - steer clear, especially if you have a warranty issue. It took over 12 months to have the audio visual display unit in my car changed under warranty,... Toon meer
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They told me I purchased the last Triton and thsts why they wouldn't negotiate any more, After i signed the paperwork a customer wanted the same as mine, all of a sudden another Triton appeared... Toon meer
David in Alan Mance Mitsubishi provided poor customer experience, we looked at other dealers and bought elsewhere
Because I did not purchase anything from Alan Mance recently
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
As a Mitsubishi dealer, Alan Mance Mitsubishi provides you with high-performing Mitsubishi vehicles designed to thrill and inspire you. Located in Footscray, VIC we are your #1 choice for Mitsubishi vehicles. We have been serving Footscray and the surronding area since 1978 and our website contains news and information on the popular range of Mitsubishi vehicles. Visit our virtual showroom to see the latest range of Mitsubishi models, browse our Internet Used Car stock, online specials, book a service or purchase Mitsubishi Genuine Parts and Accessories from our comprehensive catalogue.
Contactgegevens
461 Barkly Street, 3011, Footscray, Australië
- (03) 9133 0550
- kazi@ammotors.com.au
- www.alanmancemitsubishi.com.au
Mensen keken ook naar
Dreadful Service department
Service department is absolutely dreadful - steer clear, especially if you have a warranty issue.
It took over 12 months to have the audio visual display unit in my car changed under warranty, despite it being agreed to when it completely failed.
It took intervention from Mitsubishi Head office, to eventually get the new unit installed. This was my second warranty issue to be fixed with a significant delay - previously I waited 10months for the seat to be repaired after the seam split.
Staff at the service desk are rude, abrupt and certainly not customer focused. They state that they will call you back, but never do.
Even contacting Phil Mance directly to discuss my problem did not receive a positive response.
What should have been a simple changeover turned into a stressful, anxious ordeal. I will go to another dealer for servicing now, where there is respect, honesty and customer concerns are addressed in a timely manner.
DONT take a chance at Alan Mance
Wonderful service
Wonderful service! Great job thankyou Nick.
David in Alan Mance Mitsubishi provided…
David in Alan Mance Mitsubishi provided poor customer experience, we looked at other dealers and bought elsewhere
We are happy with car performance and…
We are happy with car performance and the customer service as well.
Good service
I’ve bought a few cars from Alan mance, always good service and competitive pricing
Great I have purchased 2 cars from…
Great I have purchased 2 cars from Corinne at Mitsubishi and have been very happy with the cars and the deals.
Excellent service
Quick and efficient service
Great Experience
I have great experience to bought car. I will give reference to my family & friends.
Thanks
The service was great
Excellent service
Robert and Karen star at Alan Mance Mitsubishi Melton
Doing business with Robert from Alan Mance Melton Mitsubishi was a pleasure - his manner and professionalism beat all - Karen our after care expert also made the purchase of our Outlander a memorable experience - Both went above and beyond to make everything good for us - thank you!
They told me I purchased the last…
They told me I purchased the last Triton and thsts why they wouldn't negotiate any more,
After i signed the paperwork a customer wanted the same as mine, all of a sudden another Triton appeared.
So much for last one.
Very professional to deal with when…
Very professional to deal with when purchasing a new vehicle some 12 months ago.
Always friendly and helpful staff!
Nice place to buy a car
Great welcoming service Great Car Great…
Great welcoming service Great Car Great Price
Helpful staff without being pushy and…
Helpful staff without being pushy and like the follow up service and have already recommended Alan Mance just like I was
Keep up the good work
Alan Mance was exceptional
Alan Mance was exceptional. I wouldn't purchase a car from anyone else.
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