Ordered a morganite ring, seamless process, constant communication but most of all, wow, am so impressed by the quality and design, absolutely in love with this ring and will quite literally wear it w... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Just received my 4 rings today, so impressed with workmanship and detail. Would highly recommend to anyone, now we have our Prince with us all the time. Thank you so much, Keith, Nicky, James and Be... Toon meer
Kept me updated through the process. The packaging was beautiful and delivery very secure. The ring itself is beautiful, a loving reminder of my beautiful girl. Thank you.
Wow, such a great company who update you with every step of the way in making your jewellery. During one of the most difficult times of my life, the service from Alba Rose has been impeccable. I h... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Alba Rose, we create beautiful, hand-crafted jewellery that holds a story close to the heart. Each piece is individually made using a small token of your loved one’s ashes, carefully encapsulated within colourful Venetian Murano glass to form a radiant gemstone that is truly one of a kind. Our specialist artisans work with exceptional care and respect at every stage of the process — from the safe handling of ashes to the final polishing of your finished piece. We treat every order as a personal tribute, ensuring that each gemstone reflects both artistry and memory. Based in the United Kingdom, we combine traditional craftsmanship with modern design to create lasting keepsakes that can be treasured for generations. Our collections include rings, pendants, bracelets, and earrings, all available in a choice of precious metals including sterling silver and solid gold. From the moment you request your ashes collection kit to the delivery of your finished jewellery, we keep you informed at every step with thoughtful updates and genuine care. Our goal is to bring comfort, connection, and beauty to those who wish to honour their loved ones in a meaningful way. At Alba Rose, we believe that memories deserve to be held close — always. Every piece we make is more than jewellery; it’s a timeless expression of love, remembrance, and the enduring bond that never fades.
Contactgegevens
Unit 19 Leighcliff Building, Maple Avenue, SS9 1PR, Leigh on Sea, Essex, Verenigd Koninkrijk
- 01702 837082
- help@albarose.com
- www.albarose.com
5,0
Uitstekend
902 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The necklace is amazing
The necklace is amazing, thank you so much! Brilliant updates for the process and the final result, very happy with it all. Hopefully, won't shop there again, but very glad it's the company I went through.
22 mei 2026
Review zonder uitnodiging
My experience with Alba Rose was WITH EXCELLENCE …
My experience with Alba Rose was more than 5star
Smooth transaction
Was always kept up to date
Was personally contacted by Ryan for help
With an issue I had and was very helpful to steer me in the right direction
It was much appreciated that could of easily turned into devistation
Thankyou
14 mei 2026
Lovely way to remember our pet
Lovely way to remember our pet. Alba Rose's service was great - keeping us informed with sensitive messages throughout the process. We ordered a silver pendant to remember our dog Sirius and were very pleased with the quality of the packaging and the item. Thank you.
13 mei 2026
Fantastic product good communication…
Fantastic product good communication excellent service over all can't complain about any part of the process THANKS
13 mei 2026
Fantastic service and beautiful…
Fantastic service and beautiful product. The ring is so beautiful and wonderfully crafted.
6 mei 2026
Beautiful piece of jewellery
Kept me informed at all stages of the making process which was lovely to know. The ring arrived and its beautiful! Its such a lovely piece to wear and a great comfort to know that ive got my cat Teddy always with me.
6 mei 2026
Lovely and Communicative
Alba Rose kept in contact with me to tell me at which stage my necklace was at and the estimated delivery. It came in beautiful packaging and the necklace itself is a perfect tribute to my dog.
27 maart 2026
This is my first time doing anything…
This is my first time doing anything like this and I was really impressed with the communication and quick service. My ring is even more beautiful in real life. If I needed I would 100% use Alba Rose again. Thank you 🙏🏼
30 april 2026
Pendant
Beening kept up to date,from start to finish . The pendant i received was stunning thank you
22 april 2026
I could not be happier with my ring
I could not be happier with my ring. I had been looking for a long time for the right one. It is absolutely perfect. Really good communication. Alba Rose emailed when they received the ashes and again just before delivery. A great experience.
22 april 2026
Excellent!
The whole process was smooth from start to receiving the necklace. Everything happened on time and as described. The necklace is perfect!!
15 april 2026
Antwoord van Alba Rose
Thank you for leaving us with such a nice review, its truly an honour to make something so special for you.
Positive experience
I spoke to a member of the team and asked so many questions. Every one was answered and he was very patient with me; he quickly realised I was anxious. I shouldn't have worried, I took the plunge and ordered a ring - it is beautiful, I am so pleased.
15 april 2026
Antwoord van Alba Rose
Great to hear that your ring is well received, thank you for choosing Alba Rose
I was disappointed with what I received…
I was disappointed with what I received I asked for diamonds and was not given a certificate saying they were diamonds and asked for rose gold but there is know hall mark on the ring, also where the cz or diamond are they catch all the time
15 april 2026
Antwoord van Alba Rose
Hi Lisa, thanks for taking the time to leave us a review. We have tried to contact you regarding your disappointment but unfortunately we are not able to get a response from you. We very much would like to ensure you have a product that you can treasure. We take great pride in the quality of the products we create, and we take any complaint very seriously. Please do contact us to discuss how we can resolve this for you. - Your ring was made to the highest standards, it has been hallmarked by the birmingham assay office and we have records of this which we have checked. The diamonds are real diamonds exactly as you have ordered, we do not advertise or provide certificates for our diamonds. Your order was delivered within the quoted lead time when you placed your order. Unfortunately without speaking with you we are unable to help resolve this for you, and we very much would like to. We truly appreciate your business, and for trusting us to make such a sentimental purchase for you. We hope to hear from you soon.
The attention to detail this company…
The attention to detail this company brings is incredible. From the first moment of selecting my jewellery, each and every step of the process is communicated and regular updates are sent. They know they are dealing with the most precious items possible and that really comes through . The quality of their products is phenomenal. They treat all your items with the upmost respect and care. I’m so grateful I found such a reliable company.
15 april 2026
Excellent customer service from the…
Excellent customer service from the Alba Rose team who created some truly beautiful jewellery pieces.
15 april 2026
Excellent service
Excellent service, easy to follow ordering process and received regular updates on the process.
Items came as ordered and as per pictures.
9 april 2026
Albarose make beautiful and well made…
Albarose make beautiful and well made momentos of our beloved pets. Through email they update you of the progress of your order at each stage. I was constantly updated and reminded that I could ask questions about the process. I have used the services of albarose three times and am completely satisfied with their work and would not hesitate to recommend them. Nothing seems to be too much trouble
9 april 2026
My dogs ashes
Alba Rose, kept in constant contact telling me each stage of the ring being made, and it came in a nice box with my dogs remaining ashes.
9 april 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.