Allcott Associates Reviews 

344
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Excellent service. Booking quick and easy process. Our level 3 survey took place within 10 days of our initial enquiry and the written report arrived 5 working days from the inspection. Chosen for the... Toon meer

Beoordeeld met 5 van de 5 sterren

Very good trusted service, and they fit you in fairly quickly for your home buyers survey on your new house. The reports come back just a few days after, and most importantly are easy to understand... Toon meer

Beoordeeld met 5 van de 5 sterren

Helpful and knowledgeable booking team. Simple booking process. Transparent information- knew exactly what we would get for price paid. Competitive pricing, others I got quotes from were charging up t... Toon meer

Beoordeeld met 5 van de 5 sterren

Allcots were great, Judy summers in the office was very responsive and helpful when it came to booking in the survey. Our surveyor Paul Barret produced an excellent report, we had a L3 survey don... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

RICS Chartered Building Surveyors


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

344 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(344)

70 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Review of survey of exceptionally old house

The price was acceptable, the timing was acceptable, and the survey, when done, was detailed and comprehensive within the limits naturally imposed on any surveyor by the need to avoid the risk of becoming responsible for the impossible to predict. The surveyor was friendly and helpful and gave me confidence that he knew his business.

17 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely fantastic service

Absolutely fantastic service, from the moment I first made contact to their prompt delivery of booking to providing their service.
The level 3 survey was very informative.

Thanks

3 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really comprehensive report, sensibly laid out and clear to understand.

I was cautious about paying for a level 3 as a lot of online forums share experiences of surveys that provided little information or were couched in such careful language it was hard to discern what the real problems were, but I'm so glad I did with Allcott's. Absolutely worth the money. Really comprehensive report, sensibly laid out and clear to understand. Very professional company. Thank you!

12 juni 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Professional job

I had to wait slightly longer for the appointment than expected but the report arrived sooner than expected. The Level 2 report was clear and thorough. It was well laid out with good explanations and covered all expected areas.

I had one question which was answered quickly and concisely.

6 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic communication

Fantastic communication, really helpful staff. Report was informative and easy to read and understand.
Very helpful and efficient response when I asked for further information weeks later for my house sale.
Perfect company will be returning to you again and can't rate highly enough

13 mei 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Non-existent aftercare

While the initial communications, the survey and the report were satisfactory there was no response to numerous emails and telephone calls relating to clarifications and further details.

10 juli 2024
Review zonder uitnodiging
Logo Allcott Associates

Antwoord van Allcott Associates

Dear Mr Hanu-Cernat,
Thank you for your review. I can see that the survey was carried out back in 2022. I am sorry if we have missed your email since then. If you could please forward email to timothy@allcottassociates.co.uk, I will investigate this and respond asap.
Thanks,
Tim

Beoordeeld met 2 van de 5 sterren

Quite disappointing experience

Quite disappointing experience. For a service that costs almost £1k called Full Structural Survey, we were expecting some in-depth insights about the property. Instead of we got a basic report that included phrases like:
"the water appears to have been turned off" "The internal stopcock we believe is under the kitchen sink", and no attempt of turning the water on was made to do even basic check of the installation.
The surveyor ignored additional questions that we had, and our request for additional (in our view reasonable and expected) checks were point blank refused.
It's literally someone having a 1h (at most) walk in the property, looking at what's clearly visible, with no additional equipment, making comments that give 0 additional insights into the state of the property. I would be curious to see what level 2 or 1 survey of the same building would be, because it's hard to imagine what less information could have been given.

28 juni 2024
Review zonder uitnodiging
Logo Allcott Associates

Antwoord van Allcott Associates

Dear Krzysztof,
I am sorry to learn that you were not happy with the service that we provided. I can see that the last survey we carried out for you was back in June 2024 where even though the property is relatively modern and generally in a good state of repair, the report is exceptionally detailed and found over £5000 worth of defects.
With regards to the water, the agents were given a checklist of services that we required to be operating prior to our inspection, but the vendor failed to action these. Unfortunately, due to the damage that can be caused by commissioning services that have been purposely isolated, we cannot commission services unless the vendor is on site to take action and carry out immediate repairs if necessary.
I have tried to contact you with no success. If you would like to contact me, I would like the opportunity to resolve any outstanding matters for you.
Thanks,
Tim Allcott

Beoordeeld met 5 van de 5 sterren

Efficient service

Efficient service. Great communication and a thorough and detailed survey report promptly received. Would highly recommend Allcott Associates.

28 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

I requested multiple quotes from different companies and Allcott replied quickly, the quality of the quote was excellent with an example of report content which gave me confidence in their ability. They were able to provide the service in a short timeframe and were extremely knowledgeable.

10 april 2025
Review zonder uitnodiging

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