Amora Reviews 

Antwoord van Amora

3 uur geleden

Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience didn't meet your expectations.

We understand how disappointing it is when an item doesn't fit as expected. We have always provided ankle measurements on our product pages and encouraged customers to measure their ankles before purchasing to help them choose the most suitable size. Following customer feedback, we've now introduced updated ankle measurements to provide an even better fit for a wider range of customers.

While we're sorry this was your experience, it is not the standard we strive to deliver at Amora. We're fortunate to have many customers who love our keepsakes and enjoy wearing them every day, and we're continuously improving our products and sizing guidance to ensure the best possible experience.

We're also sorry that the resolution we offered didn't meet your expectations. Our team always aims to find a fair solution while following our policies, and we regret that we couldn't reach an outcome that left you satisfied.

Thank you again for your feedback. We truly appreciate it, as it helps us continue improving for both existing and future customers.

-The Amora Keepsakes Team

Antwoord van Amora

3 uur geleden

Thank you so much for your wonderful review! We're delighted to hear that you're happy with your jewellery and that you found it to be great value for money.

It's especially rewarding to know that our communication and delivery met your expectations. Providing beautiful keepsakes alongside excellent customer service is always our goal.

Thank you for choosing Amora Keepsakes and for taking the time to share your experience. We hope you enjoy your jewellery for many years to come, and we look forward to serving you again in the future.

The Amora Keepsakes Team

Antwoord van Amora

3 uur geleden

Thank you so much for your wonderful review. We're delighted to hear that you had a positive experience with both our products and our after-sales service.

It means a great deal to us that our team was able to resolve your concern quickly and leave you satisfied. Providing excellent customer support alongside beautiful keepsakes is always our goal.

Thank you for choosing Amora Keepsakes and for taking the time to share your experience. We hope you enjoy your keepsakes for many years to come, and we look forward to serving you again in the future.

The Amora Keepsakes Team

Antwoord van Amora

3 uur geleden

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn't meet your expectations.

We understand how disappointing it is when an order takes longer than expected to arrive, and we're sorry for the delay you experienced. We also regret that the finish of your keepsake wasn't what you were hoping for.

While we're sorry this was your experience, it isn't representative of the standard we strive to deliver at Amora Keepsakes. We're proud that many of our customers love their keepsakes and appreciate their quality, and we continuously use customer feedback to improve our products and overall experience.

Thank you again for sharing your thoughts. We genuinely appreciate your feedback and will use it to help us continue improving for future customers.

The Amora Keepsakes Team

Antwoord van Amora

3 uur geleden

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with both our products and our customer service.

It means a lot to us that our team was able to keep you informed throughout your order and provide the reassurance you needed. We're also delighted that your keepsake bracelets arrived safely and that you love the layered look. They sound absolutely beautiful!

Thank you for choosing Amora Keepsakes and for taking the time to share your experience. We hope you enjoy your bracelets for many years to come, and we look forward to serving you again in the future.

The Amora Keepsakes Team

Antwoord van Amora

3 uur geleden

Thank you so much for your thoughtful review and for sharing your experience with Amora Keepsakes.

We're delighted to hear that you love your anklet and that its quality, sparkle, and adjustable fit met your expectations. It also means a great deal to us that you found our sizing information helpful and took the time to remind other customers to measure their ankles before purchasing.

We're so pleased you enjoyed your complimentary bracelet as well! Knowing that you feel your purchase was great value for money truly makes our day.

Thank you again for your support. We hope you enjoy your keepsakes for many years to come, and we look forward to serving you again in the future.

– The Amora Keepsakes Team

Antwoord van Amora

3 uur geleden

Thank you so much for your wonderful review. We're delighted to hear that you had such a positive experience with us.

Providing excellent customer service is at the heart of what we do, so it's fantastic to know that our team was able to make you feel supported from the moment you placed your order. Your kind words truly mean a lot to us.

Thank you for choosing Amora Keepsakes. We hope you enjoy your keepsake for years to come, and we look forward to serving you again in the future.

– The Amora Keepsakes Team

Antwoord van Amora

3 uur geleden

Thank you for taking the time to share your feedback. We're very sorry to hear that your experience didn't meet your expectations.

We understand how disappointing it is when a piece doesn't fit as expected. At the time of your purchase, we provided ankle measurements on our product page and encouraged customers to measure their ankles before ordering to help select the correct size. Since then, we've listened to customer feedback and introduced updated ankle measurements to provide a better fit for a wider range of customers.

While we're sorry this was your experience, it isn't representative of the experience we strive to provide at Amora Keepsakes. We're proud to have many customers who love our keepsakes and wear them every day, and we're committed to continually improving both our products and our sizing guidance.

We truly appreciate your feedback, as it helps us make meaningful improvements for future customers. We wish you all the best.

– The Amora Keepsakes Team

Antwoord van Amora

19 jul 2026

We're sorry to hear that your experience didn't meet your expectations. We understand how disappointing it is when a product looks different from what you were hoping for, and we're also sorry for the longer delivery time.

We appreciate your honest feedback and would love the opportunity to make things right. Please reach out to our support team directly so we can look into this for you.

-The Amora Keepsakes Team

Antwoord van Amora

19 jul 2026

Thank you for your honest feedback. We're sorry your order took much longer than expected and that you were disappointed with the delivery experience.

We're glad your jewellery arrived safely in the end and that you were happy with it. We also really appreciate your kind words about our customer service and will use your feedback to keep improving.

-The Amora Keepsakes Team

Antwoord van Amora

16 jul 2026

We're truly sorry to hear that your experience didn't meet your expectations.

We completely understand how disappointing it is when an item doesn't fit, and we're sorry that our policy has left you feeling this way.

Please get in touch with our customer support team. We'd really appreciate the opportunity to review your situation and see how we can help.

Your feedback is important to us, and we hope you'll give us the chance to make things right.

-The Amora Keepsakes Team

Antwoord van Amora

15 jul 2026

Thank you so much for taking the time to leave us such a lovely review.

We're really pleased our team was able to help and make the process as smooth as possible for you. We also appreciate you highlighting the importance of checking the sizing before ordering, as this may help other customers too.

Thank you again for your kind words and for choosing Amora. We hope to welcome you back again in the future.

-The Amora Keepsakes Team

Antwoord van Amora

15 jul 2026

We're truly sorry to hear that you were disappointed with your experience, and we appreciate you taking the time to share your feedback.

We understand how frustrating it is when an item does not meet your expectations, especially if the fit was not what you were hoping for. Our aim is always to provide clear sizing information and quality products, so we're sorry to hear this was not your experience.

We would really appreciate the opportunity to look into this for you and see how we can help. Please contact our customer support team with your order details so we can review your case and work towards a suitable resolution.

We hope you'll give us the chance to make things right.

-The Amora Keepsakes Team

Antwoord van Amora

10 jul 2026

We're very sorry to hear that your experience has left you feeling this way. This is certainly not the level of service we aim to provide.

After reviewing your case internally, we found that your previous correspondence was not handled in line with our customer service procedures, which meant you were not kept updated as you should have been. We sincerely apologise for this, and we have already addressed it internally to help ensure it does not happen again.

We have since emailed you the tracking information and the updates you requested, so you now have the latest details regarding your order.

While we cannot determine exactly how the original anklet became damaged, we do know that many customers wear the same anklet for months without any issues. Because of this, we cannot say with certainty what caused the breakage, but we always investigate every report carefully and do our best to resolve matters fairly.

We completely understand that this was not the experience you expected, and we're genuinely sorry for the frustration caused by the lack of communication. We appreciate your feedback, as it has helped us identify where we fell short, and we remain committed to providing the level of service our customers deserve.

-The Amora Keepsakes Team

Antwoord van Amora

9 jul 2026

Hi Darren,

Thank you so much for taking the time to leave us a 5-star review!

We're really pleased to hear that you had an amazing experience with our service. It means a lot to our team to know that we were able to help and make your experience a positive one.

Thank you again for your support and for choosing Amora Keepsakes. We truly appreciate it and hope to assist you again in the future!

-The Amora Keepsakes Team

Antwoord van Amora

8 jul 2026

Thank you so much for your wonderful review! We're delighted to hear you had an effortless experience with our customer service. Your kind words mean a great deal to our team, and we're so pleased you'd choose to shop with us again. We look forward to welcoming you back in the future! 😊

-The Amora Keepsakes Team

Antwoord van Amora

8 jul 2026

Thank you for sharing your feedback. We genuinely value all customer feedback, as it helps us identify where we can improve.

We are very sorry that your experience did not reflect the level of service we aim to provide. After reviewing your case, we found that an administrative error during the handling of your enquiry resulted in an incorrect outcome being communicated to you. We recognise that this was frustrating, and we sincerely apologise for the confusion and inconvenience caused.

We have since reviewed your case and corrected the error. We take our obligations under UK consumer legislation seriously and are committed to ensuring our resolutions are handled fairly and in accordance with applicable consumer rights.

We appreciate you bringing this matter to our attention, as it has allowed us to review our internal processes and provide additional guidance to our customer service team to help prevent similar situations in the future.

Once again, we are sorry that your experience fell below the standards we strive to provide, and we appreciate the opportunity to put things right.

-The Amora Keepsakes Team

Antwoord van Amora

8 jul 2026

Thank you so much for your wonderful review!

We're delighted to hear you've had such a positive experience with both our customer service and the quality of your jewellery. It means a lot to us that you've already placed a second order, and we truly appreciate your trust and support.

We hope you love your new piece just as much, and we look forward to creating something special for you again soon.

-The Amora Keepsakes Team

Antwoord van Amora

2 jul 2026

Thank you for taking the time to share your feedback. We sincerely apologize that your experience has not met your expectations.

We understand how frustrating it can be when tracking information does not update as quickly as expected. Once an order has been dispatched, tracking updates depend on the carrier's processing and scanning timeline. In some cases, there may be a delay before the first tracking event appears, even though the shipment is already progressing through the logistics network.

Our "dispatched" status indicates that your order has entered the shipping process. The timing of tracking updates is determined by the carrier and is unfortunately outside of our direct control.

We strive to provide accurate communication and a positive customer experience, and we're sorry to hear that we did not meet your expectations on this occasion.

Please contact our support team at support@amorakeepsakes.com with your order number so we can review your shipment, investigate the current status with our logistics partner if needed, and provide you with the most up-to-date information. We are committed to resolving your concerns and assisting you until your order has been successfully delivered.

Thank you for your patience. We appreciate the opportunity to address your concerns and restore your confidence in our service.

-The Amora Keepsakes Team

Antwoord van Amora

28 jun 2026

Thank you so much for your wonderful review! We're so happy you decided to give us a chance despite seeing a few reviews mentioning delays. It means a lot to hear that your anklet exceeded your expectations and that you love its sparkle and quality. We're thrilled you've been receiving so many compliments, and we can't wait to help you find your next favorite piece. Thank you for your support and for being part of the Amora family!