Had over ten pairs and been using for iver 5 years, if a pair lasts 2 years its a miracle. The fabric tears and stretches out gery easily. Compared to other brand they are less durable. For their dura... Toon meer
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Lees wat reviewers zeggen
Hot! Love the free cock ring too! Am I allowed to call it that on this site? This company is by no means just an apparel retail store anymore! It has fully embraced it’s demographic (yasss Queens!) by... Toon meer
Bedrijf heeft geantwoord
The products have been great for me, no complaints there. HOWEVER, my gripe is that the company filters out any reviews that aren't glowing, 5-star rave reviews. Just look at any of the product revi... Toon meer
Bedrijf heeft geantwoord
In regard to my order in November about a waistband been on upside down I though the issues had been resolved which I appreciated. But my next order was worse, 2 pairs should not have passed qua... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Shop designer men's sports apparel, swimwear, and underwear including sexy boxers, briefs, jocks and thongs from celebrity fashion designer Andrew Christian, a leading voice in LGBTQIA+ advocacy. Shop now Get $25 OFF! with $100 Or More Use Code: 100GET25OFF at AndrewChristian.com **excludes doorbusters, mystery styles, & subscriptions
Contactgegevens
Verenigde Staten
- cs@andrewchristian.com
- www.andrewchristian.com
2,1
Slecht
278 reviews
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Worst AC Customer service
Emails from Mark@ AC Customer services, issue is that yet again AC have changed their Merchant again and now I've been overcharged for shipping. Last months order was £17.43 and this month due to your billing system being £30.62 no difference same order monthly subscription. You seem to not have a clue in the maths here. Refuse to refund so going to have to report it as fraud and you lose me as a long standing customer.
13 december 2021
Review zonder uitnodiging
Antwoord van Andrew Christian
Hi Matthew! Thank you so much for reaching out regarding this matter. We here at Andrew Christian, sadly, do not have control over the cost of duties and taxes. These fees are calculated by your local municipality and will fluctuate from month to month. These fluctuations are not due to Andrew Christian or the carrier that we use. We are so sorry that this is impacting your monthly orders and do hope that you understand that this cost will vary monthly based on the current rates when the order is placed. If you do require assistance or would like to pause your subscription until these cost fluctuations become a bit more stable, please do email our Customer Service team at cs@andrewchristian.com and we would be happy to help!
Older, Wiser & Sexier
Absolutely love all my new purchases!! Shipping and delivery was prompt. I feel Sexier than ever!! Thank You Andrew Christian!!
13 december 2021
Review zonder uitnodiging
Antwoord van Andrew Christian
Hello TJ,
Thank you for taking the time to reach out to let us know that you were happy with your order! We love hearing from happy customers who have had a great shopping experience! If at any time you do have any questions or concerns that arise, please don't hesitate to email us at cs@andrewchiristian.com. Our dedicated support team will be standing by.
Awful underwear and clothing
Awful underwear and clothing.
Bought sweatpants that looked amazing in the picture. Dull and looked worn when I received them. Underwear was subpar.
They make you pay for shipping for everything... no matter how much you spend. I regret shopping with them.
11 december 2021
Review zonder uitnodiging
Antwoord van Andrew Christian
Hi Corey! I want to thank you for your honest review of the order that you received. I am very sorry to hear that the items received were not up to your expectations. Here at Andrew Christian, we take great pride in our products and do stand behind them 100%! If for any reason you are dissatisfied, we encourage you to email our support team at cs@andrewchristian.com so that we can assist with this matter and with sending back your items. When you reach out, please reference this review as well as your order number and our team will take it from there! We look forward to making this experience a better one.
Trust trust pilot with Andrew
Experience was just always awesome with Andrew Christian soon I love you trust pilot me to easy to pace you PayPal or Amazon which is nice and it just works awesome Quran
4 december 2021
Review zonder uitnodiging
Antwoord van Andrew Christian
Hi Robert,
Thank you so much for your kind review! We love hearing that your order experience with Andrew Christian has been so smooth and easy. Our team is always doing everything that we can to make the order process as simple and hassle free as possible. If at any time you do require assistance, please don't hesitate to send us an email at cs@andrewchristian.com!
Luv, luv, luv it!
2 december 2021
Review zonder uitnodiging
Antwoord van Andrew Christian
Hi Stacy,
We are so happy that you love the items that you've received from us! We love hearing from happy customers! Did you know that signing up for our email newsletters and SMS notifications will allow you access to exclusive savings and discount offers? If you are not signed up - you can do so today in minutes. If you need anything at all or have any questions about signing up, please let our team know by reaching out at cs@andrewchristian.com.
I loved my new items I purchased
I loved my new items I purchased. I have no complaints just happy with Andrew Christian products :)
2 december 2021
Review zonder uitnodiging
Antwoord van Andrew Christian
Hi Frank,
Thank you so much for taking the time to let us know that you are enjoying your Andrew Christian items! We take pride in knowing that we offer our customers the option to be fun, flirty and comfortable at a great value! If you haven't already, please don't forget to enroll in our email newsletters and SMS notifications. Many exclusive savings and discount offers are reserved for our email and SMS customers. If at any time you require any assistance, please don't hesitate to reach out to our team at cs@andrewchristian.com - We are always standing by to help!
I can't write a review because I have…
I can't write a review because I have not received my order placed on 15th November 2021. I want the good to be delivered or my money back?
2 december 2021
Review zonder uitnodiging
Antwoord van Andrew Christian
Hi Christian,
Thank you for your review! We are terribly sorry to hear that you have not received your most recent Andrew Chrisitian order! Please send an email to our dedicated support staff at cs@andrewchristian.com so that we can look into this matter for you. Please bear in mind that during this time of year, many shipping carriers do experience delays and we are working with our carriers to try and lessen these as much as possible. We do look forward to hearing from you and to resolving this!
Worst customer service
Worst customer service, paid for tracking number none provided, in a inquiry to customer service about it, they were the rudest, not buying anymore
1 december 2021
Review zonder uitnodiging
Antwoord van Andrew Christian
Good evening Mauricio,
Thank you so much for your review. We are very sorry that you are not pleased with your experience and our team is here to help! Please reply to the email that you have received so that our team may further review this matter.
Ladrones
A pesar de las constantes avisos y textos que aparecen en su propia web continúan contradiciéndose. Siguen sin reconocer su error en el envío y se lavan las manos. Un precio elevado y gran tiempo de envío para una ropa interior que no he pedido.
Anuncian unos brief pero envían otros.
Dicen avisar en 24 horas si no queda stock. Nadie ha avisado.
Aseguran no enviar jocks en la suscripción y aún así los envían.
Excusas y más excusas. Soberbios, orgullosos y cero empáticos.
Se quedan la pasta y te envían lo que quieren. Son unos ladrones.
De vergüenza!
26 november 2021
Review zonder uitnodiging
Antwoord van Andrew Christian
Hi Ivan,
Thank you for reaching out again regarding the subscription order you were unhappy with.
Please note that our team is here to assist you. An email is being sent again in an attempt to assist with this matter. Please reply to that so that we may resolve this for you.
Sizing was off...
They looked better than they fit. Waist was big and leg openings were smaller than usual.
24 november 2021
Review zonder uitnodiging
Antwoord van Andrew Christian
Hi Drew! Thank you so much for reaching out to share your feedback on the items that you have received. Your satisfaction is our top priority and we are so sad to hear that you are not 100% satisfied with your purchase! Please do reach out to our CS team at cs@andrewchristian.com with your order number and the item numbers or name of the items that you are dissatisfied with so that we can make this right. We look forward to hearing back and to resolving this matter for you right away!
A girl named Lucky
I got lucky and received the white snow pair of briefs with the silver specks, through the random underwear monthly subscription. Loving them, probably my favorite pair so far.
24 november 2021
Review zonder uitnodiging
Antwoord van Andrew Christian
Hi Joshua! Thank you so much for shouting out your Andrew Christian subscription fave! We are pleased to hear that you enjoyed our selection! Subscriptions are super fun and, with all of the different options we offer - there is a little bit of something for every mood - from fun and flirty all the way down to relaxed and comfortable. Keep popping in to let us know what you think! If at any time you require assistance or have any questions, please don't hesitate to let us know at cs@andrewchristian.com.
Necklace, beach and other bracelets,and Jocks/Thongs purchase
The products that I purchased are excelently made wih the finest mateeriaL Also the necklace and wrist bracelets are beautifulin that I am proud to wear them when I am crusing about. This is not the first items which I purchased from Andrew Christian and l will definately buy bmore products from them.
23 november 2021
Review zonder uitnodiging
Antwoord van Andrew Christian
Hi Richard! Thank you so much for taking time out of your day to leave such an awesome review! We here at Andrew Christian love to hear from happy customers! Don't forget, if you haven't already, you can sign up for exclusive savings and notifications via email and SMS! If you require any assistance from our team at any time, we can be reached at cs@andrewchristian.com!
Andrew C. is not good !
Hello guys, first of all I am very disappointed with this brand, especially from the customer service (late responses, lack of empathy and poor customer experience) as well as their service provider who delivers the packages (ups) who never delivered my package and refuses to admit that the package is lost! Personally, I wanted to please myself and also my boyfriend buy for 75dlr for the Andrew Christian website directly from Belgium but unfortunately the package never arrived and AC persists to do not refunding me or resending items. I'm still waiting (two months now) for their answer, but it's radio silence! Guys, Do not buy from them! in case of problem you are the losers!
18 november 2021
Review zonder uitnodiging
Antwoord van Andrew Christian
Hi Semo,
First, please let me apologize for any negative experience that you have had with the shipping of your order or the service that has been provided. Please don't give up on us! Please send an email with your order details as well as a reference to this review and we will escalate the matter to ensure that a resolution is supplied to you! I am so sorry again and do hope to hear from you soon so that we can make this right!
Love the service and merchandise like…
Love the service and merchandise like crazy. Awesome on all counts.
14 november 2021
Review zonder uitnodiging
Antwoord van Andrew Christian
Hi Jamie! Thank you for calling out the great merchandise AND service! Our team of dedicated support agents work very hard to deliver world class service and it's so great to hear from a happy customer!
Nice underwear.
Really nice feel to the underwear and very comfortable to wear, was really pleased with them.
13 november 2021
Review zonder uitnodiging
Antwoord van Andrew Christian
Hi Mike! Thank you for your feedback! We are so happy to hear that you've been pleased by the fit and feel of the underwear you've purchased! Please know that, if you need anything from our end at all, our team is standing by. Simply send an email to cs@andrewchristian.com!
Antwoord van Andrew Christian
Thank you so much for reaching out today to share your experience and kind support! We truly value all feedback and want to ensure that our customers are happy. If at any point you do require our assistance, please don't hesitate to email our support staff at cs@andrewchristian.com. We are always standing by to help.
Mystery Packages are FUN!
I purchased a mystery package and everything was great except for the gold glittery jock strap. The glitter goes everywhere and is not an item for anyone other than a stripper :) Otherwise the other mystery items were fabulous!
11 november 2021
Review zonder uitnodiging
Antwoord van Andrew Christian
Thank you so much for taking the time to reach out and share your experience! We are sorry about the glittery jock strap and do want to make this right for you! Please reach out to cs@andrewchristian.com and reference this review. Our team is standing by to offer a solution!
Absolutely love Andrew Christian
Absolutely love Andrew Christian! Underwear always fits like it states. Only issue is the surprise gift of the zip up sweater came in a medium when I need a XL for tops.
5 november 2021
Review zonder uitnodiging
Antwoord van Andrew Christian
Hi Greg!
Thank you for your awesome message! We are so happy to hear that you love the products that you get from us. Please don't worry about the incorrect size on the gift! Please send an email to cs@andrewchristian.com so that our team can rectify this for you right away. We are always standing by to help :)
Antwoord van Andrew Christian
Hi Martin,
Thank you so much for your kind review! We love to hear from happy customers! Don't forget to sign up for our newsletter emails and text messages to receive exclusive deals and discounts! If at any time you do require assistance, please know that our team is standing by to help at cs@andrewchristian.com.
Like them but I'm not a brief or a…
Like them but I'm not a brief or a thong guy.
3 november 2021
Review zonder uitnodiging
Antwoord van Andrew Christian
Hi Dustin!
Thank you for your feedback! We try to have something for everyone! We can understand that not everyone is comfortable with thongs and briefs so we do have tons of boxers as well. I copied the link to all of our boxers below:
https://www.andrewchristian.com/catalogsearch/result/?q=boxers
Our inventory is updated every 7-10 days so, if you don't see anything that interests you here, please check back regularly for updates.
If you have any questions or require our assistance, please don't hesitate to reach out to our customer support team at cs@andrewchristian.com.
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