Always great Deals and super service. Great people working there and helping on every aspect of your booking
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
In two words: exceptional service. I've been a member of A Small World for about two years now. I book more than once a month hotels through this community platform and receive many benefits. I would... Toon meer
Bedrijf heeft geantwoord
Mein Anliegen wurde in kürzester Zeit bearbeitet und alles mögliche getan. Vielen Dank dafür! Im übrigen war dies kein Einzelfall - auch bei vergangenen Anfragen würde alles zu unserer Zufriedenhe... Toon meer
Bedrijf heeft geantwoord
I used the company to do several hotels bookings. It used to work ok in the past but these days is an absolute disaster. For instance, I reserved for a club room and when I checked with the hotel... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ASMALLWORLD is the world's leading travel & lifestyle community, focusing on experiences: the modern-day definition of luxury. Centred around the ASMALLWORLD social network, the company operates a digital travel & lifestyle ecosystem which enables and inspires members to make new connections, travel better, and experience more. Members of the ASMALLWORLD social network connect through our app and website, where they can meet other members, engage in online discussions, receive travel and lifestyle inspiration, and enjoy a wealth of travel privileges. Members also meet in person at over 1'000 global ASMALLWORLD events every year, ranging from casual get-togethers in major cities around the world, access to exclusive launches, shows, galas, soirees, exhibitions, major global sporting events, and larger flagship weekend experiences hosted in iconic destinations such as Saint-Tropez, Marbella, and Gstaad.
Contactgegevens
Löwenstrasse 40 , CH-8001, Zurich, Zwitserland
- support@asmallworld.com
- www.asmallworld.com
3,9
Goed
27 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Great Platform!
I do not relate to some of the comments about this platform. My experience as a member has been great since I joined over two years ago. I have access to a Community where I can get great travel advice, and make good connections with interesting people. We can also meet in events held in major cities around the world and even book hotels. It's a one-stop shop for travel! Their customer support is also fantastic with generally quick response times. Regarding some complaints about the auto-renewal, this is mentioned in the terms and it can be disabled from the account so I do not see a problem.
12 september 2024
Review zonder uitnodiging
Antwoord van ASMALLWORLD
Thanks so much for your lovely review!
ASMALLWORLD Collection VIP benefits are worth signing up
I am enjoying the ASW Collection VIP benefits for hotel travel. The personal touch from their support team when confirming reservations is a definite plus compared to other booking sites.
The community itself is based mainly on travel experiences and you can gain tips from local members throughout the world. ASMALLWORLD also offer events in many worldwide destinations, allowing you to meet other members in a curated experience by local ambassadors.
There are infrequent mailings letting you know of the latest events and membership special offers; all have been very well received.
1 augustus 2024
Review zonder uitnodiging
Antwoord van ASMALLWORLD
Thanks for your kind words!
Now they even try to get popular by…
Now they even try to get popular by sending email spam. Today a big spam wave goes round the world. Very sad, one of the last attempts since several years to get more members...
NEVER NEVER opted in to any mailing list
20 maart 2018
Review zonder uitnodiging
Antwoord van ASMALLWORLD
Hi Markus, we're sorry you're not enjoying the emails we send to those from our community who opted in to receive them by signing up to become ASMALLWORLD members. Feel free to make use of the unsubscribe option on the email, or get in touch with our Support Team if you need any help unsubscribing. All the best!
Unethical company with unethical practices
Unethical company with unethical practices.
They have renewed my subscription without notification or pre-warning.
I have cancelled my subscription minutes after the renewal and they refused to issue a refund. moreover, they terminated my account.
They insist on charging me a one year subscription for being few minutes late to cancel the subscription.
Under any sensible law, a physical product can be returned within 15 days without any questions asked. a respectful company would allow cancellation within 14 days of the renewal, as well as notify you by sending you an invoice ahead.
Who wants to sign up for a service like that ? stay away.
19 november 2017
Review zonder uitnodiging
Not informed of 'subscription' service
I joined ASW last year, unfortunately I didn't get a chance to use their services and this morning I was billed.
Doing this via paypal means the money is immediately withdrawn from your account without a forewarning email notification.
I contested this, and cancelled immediately and they aren't willing to do anything at all, which seems unreasonable seeing as it was moments after it was deducted.
10 november 2016
Review zonder uitnodiging
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