These clowns are trying to beat Qantas in the "how bad can you get in customer service" competition. I am half a hair away from changing superfund just becuase of that
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The consultant I spoke with was very aggressive & rude, felt like she didn't want or have the time to explain anything just wanted to push me through to the "yes" parts take my money see ya later. Bei... Toon meer
Bedrijf heeft geantwoord
I just applied online and provided some personal details and moments later received an email confirmation from a person named Jess, wherein he/she thanked me for my application and said will get back... Toon meer
I was completely overwhelmed with my experience with Andrew. He phoned me, explained everything I needed to know, and was so professional and helpful. Everything sorted in a very short time, with no n... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Cashback-aanbieder
- Alternatieve financiële diensten
- Schuldbemiddelaar
- Financieel adviseur
- Niet-bancaire financiële diensten
- Pensioenfonds
Informatie afkomstig van verschillende externe bronnen
Australian Super Finder helps you to find all your lost superannuation accounts since 1992, Call us on 1800 861 420 and rollover your super! Lost super Specialist!
Contactgegevens
suite 31 240 plenty road bundoora Victoria, 3083, Bundoora, Australië
- 1800861420
- info@australiansuperfinder.com.au
- www.australiansuperfinder.com.au
2,2
Slecht
911 reviews
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Very helpful with Angelia
Very helpful with Angelia, and much appreciated the service
20 februari 2020
Review zonder uitnodiging
Antwoord van Australian Super Finder
It has been our pleasure in providing great service. Thank you for your support and we truly appreciate it.
i have been relieved to have my funds…
i have been relieved to have my funds recovered and organised into an accessible and helpful account. Australian super finder seems to have done an ace job recovering my lost super, and Andrew was clear, friendly, and made this all easy and enjoyable on the phone call notifying me of my lost super information and giving advice about the options for me now that my unclaimed funds had been located.
20 februari 2020
Review zonder uitnodiging
Antwoord van Australian Super Finder
Andrew has done another awesome job! Thank you for leaving us such an awesome feedback,Lucas. We really appreciate it!
Great service
18 februari 2020
Review zonder uitnodiging
Antwoord van Australian Super Finder
Your kind words tells it all, Matthew. Thank you for dropping by and sharing your feedback. We really appreciate it!
Very helpful so I didn't need to search…
Very helpful so I didn't need to search and call up different funds. Great when I don't have much spare time.
17 februari 2020
Review zonder uitnodiging
Antwoord van Australian Super Finder
Our service is indeed a great help to people who doesn't have the time to chase for thier funds. Thank you so much for your support,Melita. We really appreciate it.
excellent communication and…
excellent communication and understanding
13 februari 2020
Review zonder uitnodiging
Antwoord van Australian Super Finder
Hello, Samer. Thank you fo r your support and for sharing this wonderful review. Many thanks for using our service.
Very good service
Very good service
Give the guy that took my call a pay rise! Top bloke, made me understand everything.
Cheers
12 februari 2020
Review zonder uitnodiging
Antwoord van Australian Super Finder
Hi Joshua, Andrew is one of our super star. Thank you for your support. Have a lovely day!
Made the process very easy and…
Made the process very easy and understandable. A pleasure to talk to.
12 februari 2020
Review zonder uitnodiging
Antwoord van Australian Super Finder
And it has been our great pleasure to help you,Karen. Many thanks for your support!Appreciate it.
I still wait to hear back from yous .
11 februari 2020
Review zonder uitnodiging
Antwoord van Australian Super Finder
Hello Jacob,
I am trying to call you back to help you sort the early release of your super funds but I am routed to your VM. Please call me back on 0390169111.
Thanks
Kind regards,
Sherlyn Dacuma
Customer Care Executive
Don't trust this company
I wouldn't use this company, they charged me 2,500 to transfer my funds from sun super to Australia super, when they deposited my balance to my new account it was 12,500 dollars short of the amount that sun super had closed my account before sending them my money, they told me that they didn't know where the other 12,500 dollars has gone, so where has my money disappeared to, sounds suss to me,they said to me that they could see the 12,500 was missing from my account and they would investigate what had happened, and then they would get back to me, it's been over a week now and still l have heard no response what so ever, somebody has removed the money from my account, there is definitely no other explaination, my money was inbetween accounts so my money wasn't invested in shares over that six weeks that they were holding it, so how could l have lost any money. l will be taking this matter further,
7 februari 2020
Review zonder uitnodiging
Antwoord van Australian Super Finder
Dear Darrel,
We understand your frustration, and we do apologize to hear about it. Everyone in Australia has lost billions of superannuation due to the Corona Virus pandemic, as the market has crashed. We hope that this pandemic will end, and everyone can recover from this. Again we do apologize.
Thanks.
Kindly regards,
Australian Super Finder
Andrew was a great help
7 februari 2020
Review zonder uitnodiging
Antwoord van Australian Super Finder
Hi Hayley. Andrew is one of the best consultants that we have. We look forward to providing you great experience and hit the mark for you. Many thanks for your support.
Professional friendly service
7 februari 2020
Review zonder uitnodiging
Antwoord van Australian Super Finder
We work hard everyday to provide excellent customer service. Thank you for this awesome feedback.. We truly appreciate it.
Was talking to Angelie
Was talking to Angelie, she was very helpful, explained clearly and repeatedly without me feeling “stupid” asking the questions repeatedly. Good job Angelie
7 februari 2020
Review zonder uitnodiging
Antwoord van Australian Super Finder
Angelie is happy to see this,Tin. Thank you for your support. We really appreciate it!
Andrew was helpful
Andrew was helpful. I was blown away by the cost of doing this and he got the price cut in half however I cannot pay $440 to do this.
Thank you
Ngairini.
6 februari 2020
Review zonder uitnodiging
Antwoord van Australian Super Finder
We always go for an extra mile to help those who needs our service. Many thaks for sharing your feedback and for your support, Ngairini. We appreciate it.
No complaints!
Clear instructions and information provided. Helpful and well spoken.
6 februari 2020
Review zonder uitnodiging
Antwoord van Australian Super Finder
Hi Joel, super thank you for your kind words.Your support really means a lot to us.
Very helpful informative information…
Very helpful informative information Prompt response to inquiry Well done
5 februari 2020
Review zonder uitnodiging
Antwoord van Australian Super Finder
Awesome! Thank you so much for your support, Mary. We work hard everday to satisfy all our clients. Many thanks for your support.
danielle has been very helpfull to me …
danielle has been very helpfull to me over the last couple of days thank you so much
4 februari 2020
Review zonder uitnodiging
Antwoord van Australian Super Finder
Hi,Steven! Thank you for this awesome feedback. Dan is so happy to see this. We truly appreciate your support.
Andrew made the process easy and…
Andrew made the process easy and actually enjoyable. Excellent customer service
3 februari 2020
Review zonder uitnodiging
Antwoord van Australian Super Finder
Hi Carla, thank you for taking the time in sharing your wonderful feedback. Many thanks for your support.
Great and friendly service!!!
very helpful and always made sure I had an understanding of what was asked of me, great communication and very friendly service.
3 februari 2020
Review zonder uitnodiging
Antwoord van Australian Super Finder
We just have the most awesome and reliable represetatives in the planet. Thank you for your kind words and we truly appreciate it!
Danielle was very helpful and…
Danielle was very helpful and professional
3 februari 2020
Review zonder uitnodiging
Antwoord van Australian Super Finder
Indeed! Danielle is the newest staff that we have but very efficient. She is glad to hear this . Many thanks for sharing your feedback,Chris. We really appreciate it!
Cost involved
I was surprised that required to keep nearly $500 of my sons super when consolidating 2 funds.
My son accepted this but I wouldn’t have
3 februari 2020
Review zonder uitnodiging
Antwoord van Australian Super Finder
Hi Colleen, that is not what we expected to hear. The fee greatly depends on the total amount of funds to recovery and the amount of work required in order to complete the process. If you need further assistance or require more about our service, please do not hesitate to call us on 1800 861 420.
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