AuthorHouse Reviews 986

TrustScore 2 uit 5

2,2

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Beoordeeld met 2 van de 5 sterren

Have yet to see a copy of my book -promised before Christmas! I have paid a joining fee and a marketing fee (kept email receipts)- chose to do my own editing. I have emailed 'Donald'(?) about this,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

hello every one I have been with author house my self imusic company sold out my story online it was confirmed last nite while I was out that no one can not buye the image of I music they turned r... Toon meer

Beoordeeld met 3 van de 5 sterren

The process is pretty much money upfront, sign papers, get upsold, then constantly having to follow up with them, while minimal effort to reach back out is given. Emails go unanswered. The "book cover... Toon meer

Beoordeeld met 1 van de 5 sterren

Made an enquiry with Author house a few years ago for some information in regards to getting my book published, decided not to bother using them after hearing a few bad things. since I've been getting... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Boekwinkel
  2. Hobbywinkel

Over AuthorHouse

Geschreven door het bedrijf

AuthorHouse is the leading provider of supported self-publishing services for authors worldwide, helping more than 70,000 authors publish more than 96,000 titles since 1997. Its aim is to help authors achieve success of their own definitions, whether that includes seeing their books in bookstores, on TV or optioned for film.

Geschreven door het bedrijf


Contactgegevens

2,2

Slecht

TrustScore 2 uit 5

986 reviews

5 sterren
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Beoordeeld met 5 van de 5 sterren
Logo AuthorHouse

Antwoord van AuthorHouse

Thank you for your positive review! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we're glad we could meet your expectations. If you need any further assistance or have more projects in the future, we're here to help. Thank you for choosing us!

Beoordeeld met 5 van de 5 sterren

A great service for authors

A great service for authors. Everyone I encountered was helpful and professional. I highly recommend them.
My book turned out beautifully.

3 mei 2024
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Antwoord van AuthorHouse

Thank you so much for your positive review! We're delighted to hear that you found our service helpful and professional, and that you're pleased with how beautifully your book turned out. We strive to support our authors throughout the entire publishing process, and it's wonderful to know that we've met your expectations. We appreciate your high recommendation and hope to collaborate with you again in the future!

Beoordeeld met 1 van de 5 sterren

SCAM......I was told I would recive…

SCAM......I was told I would recive 100% royalty, I was also charged nearly £5000 - £6000 to publish my book plus additional £250 for 30 coppies. My book was put online on Amazon, I was then told I would recive payment quartly for purchases. I had family and friends purchase my book to ensure this was true.....it has been over 1 year and I have recived no money, I have tried contacting Author House for a few months now and been blocked, ignored and told I will get a call back. THIS IS A SCAM....they take the initial payment to put the book online and after that you get blocked as they make money of your book and you get nothing. To end the contract means pulling the book and you have to start from scratch but they keep that initial payment. PLEASE DONT USE THEM.....me and my husband used our savings, money from friends, loans and took a risk....for this to happen.

We are currently trying to save up for court which is now costing even more.....and Author House still want contact me in anyway.

10 april 2024
Review zonder uitnodiging
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Antwoord van AuthorHouse

I apologize for any confusion. Your payments have been recorded correctly. You will be paid for the books sold since you signed up for EFT, which I see you did last week. I also see you are in contact to resolve any other outstanding issues. If you would like to discuss this further or would like to make any changes please contact us at inquiries@authorsolutions.com

Beoordeeld met 1 van de 5 sterren

Author house just wants your money

Author house only has interest in taking your money and they dont care if ur mentally unwell or wether u know what ur doing at all they made everything sound appealing and say ur novel will be successfull without knowing how successfull it will be they preyed on my every nerve with my story and i had 2 fight tooth and nail getting my money back and they still kept 60 quid of it if ur wanting to publish with these think twice before diving into something tht aint nice. Rilee hoi

15 december 2023
Review zonder uitnodiging
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Antwoord van AuthorHouse

We are sorry you feel this way. We could not publish your book due to privacy and libel issues. We withheld the amount per the contract for the review.

Beoordeeld met 1 van de 5 sterren

Do you know lawyers for this

Do you know lawyers for this. (Someone said there is a statue of limitations. I don't see this on my contract that after a certain amount of time that they can make money of of my book without paying me. I published my book with Author House in March of 2011. To date I have no idea how many books have been sold. Since then and to date it is being sold all over the internet including by Author House. To date they have paid me around $4.00. If the book is not selling, then why are so many people selling it. The name of the book is When the Enemy comes by Delores Fischer. you can look it up. I have tried asking them many times over the years and i get no answers. When I first published my book they said I would receive $5.00 per book. I tried again today and because I don't have the same phone number or email address they said they couldn't pull up my account. Before when I called they asked my name, name of the book and the ISBN number. I'm in the process of filing a chargeback and contacting a lawyer about this since they're still ripping me off after all these years.

4 maart 2023
Review zonder uitnodiging
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Antwoord van AuthorHouse

I apologize for any confusion. You have been paid correctly for the books sold prior to our conversion to EFT. We do have an outstanding payment that will be made once you sign up for direct deposit. I see where you received the instructions for doing this. As for the listings all over the internet – these are listings. Until someone purchases the book the retailers do not order it. This is not an indication of sales.

Beoordeeld met 2 van de 5 sterren

I am very dissatisfied with my project

I am very dissatisfied with my project. It is a reflection of my artwork as a writer as well as the education of alterhouses editing skills. Overall it is 90% great but I want to assume I paid for a 100% greatness. Also I would like to mention I am just being aware of the issues on my project that was published through your establishment, because of the extreme late delivery of my free five copy's of my book. I would like to connect with author house and go over these issues. I would also like them to be corrected and reprinted.

18 februari 2024
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Antwoord van AuthorHouse

We are sorry to hear you are dissatisfied. We would be happy to review the editor's work. We will call you today to see how we need to proceed. I looked at your cover and interior and love the design of both.

Beoordeeld met 5 van de 5 sterren

Speaking with Virginia and having lay…

Speaking with Virginia and having lay everything out where we were able to understand fully and proceed forward confidently! Her spirit and energy carried us throughout the process!

28 februari 2024
Review zonder uitnodiging
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Antwoord van AuthorHouse

Thanks for the great review - Virginia will be thrilled to read this.

Beoordeeld met 1 van de 5 sterren

Author House are just a business who will take your last penny. They don't care!

What do you mean 'this time'? My so called publishing consultant is insincere, bullying and does not listen. They are supposedly publishing a book for me, and she put pressure on me to offer another one for publication. This second book was not even completed, but she wouldn't listen to what I was trying to tell her. She pushed me to pay half of a first payment. I caved in just to get her off my back, as she is very intimidating. I have since scrapped this second book. I informed them in writing, but they have just sent me-unsolicited, an instalment payment plan agreement which obviously I won't be signing! Authorhouse have been horrible to work with. Admittedly, I am not a'digitaI' person, and am 74 years old! This has been a stressful experience which I would never repeat, neither would I recommend them to anyone else looking to get published!

27 februari 2024
Review zonder uitnodiging
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Antwoord van AuthorHouse

We are sorry to hear about your disappointment. This is definitely not the experience we aim to give our authors. We will refund the 2nd package. We have also put you on the do not call list so you will not be experiencing any further calls not directly related to the book you are publishing

Beoordeeld met 3 van de 5 sterren

I dislike the fact that choosing my art…

I dislike the fact that choosing my art work illustration we're not completely used as I wanted and the length of time frame it took to finish the children book. I also dislike the price of a children's book. However someone else stepped in to help work on the book and it turned out okay, so I was in between liking and not liking. I still feel like I should have gotten refunded back some of my money. I been with author since 2006 and I know that they can do better. Thank you all.

11 februari 2024
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Antwoord van AuthorHouse

I appreciate your feedback. We are sorry that you had some issues during production. I am glad they were worked out and that your book turned out so well. We hope you continue to be one of our authors. It is a great accomplishment that you have published 3 books with us. If there is anything you would like to discuss please contact us at inquiries@authorsolutions.com

Beoordeeld met 1 van de 5 sterren

No accountability for what you say you…

No accountability for what you say you will provide. No one has put authentic care into my book. I am treated like a number or, worst, nothing. No one reads or is interested in my book.

1 februari 2024
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Antwoord van AuthorHouse

Thank you for your feedback. We do care for our authors and I am disappointed you feel this way. I do see you are working with our staff to address your concerns. You can also reach out to us at inquiries@authorsolutions.com

Beoordeeld met 1 van de 5 sterren

Hi everybody my name is Tami LYN I am… blind life matters! December 23-ish through present

Hi everybody my name is Tami LYN I am legally blind. I have written two books with author House, but this experience with my book what is Kwanzaa? Has been devastating. this book serves as a reference and resource guide however the mistake of putting the rough draft of my PREFACE in as my final manuscript has left me palmy with tears flowing of sadness. it has been a long journey from the incorrect spellings on the description page where you check out to having wrong covers and the first representative using her words. I am no hater, but being legally blind I depend upon the integrity of those I work with, collaborate and higher. I just cannot believe it I have been out here promoting the book on my 2 feet not computer savvy and this once I read this for myself I could’ve found it. Prayerfully this too shall pass you are so blessed to be able to see your own work and correct mistakes peace Tami LYN

20 januari 2024
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Antwoord van AuthorHouse

We are sorry to hear about your disappointment. It appears there were some issues between us to get straightened out. We are investigating now. We will reach out to you in regards to changes in your book

Beoordeeld met 5 van de 5 sterren

Genuinely Enjoyable

My experience with AuthorHouse surpassed my expectations in every regard. Their exemplary step-by-step service not only simplified what could have been a daunting process but also made it a genuinely enjoyable one.

25 januari 2024
Beoordeeld met 1 van de 5 sterren

Not sorted even after a year

To busy to even ring and take ages to reply to emails. keep saying someone elses dept and they will contact you. come on ive given you my money.
I was so keen to get my book published (my life in a letter) that I paid the whole amount they wanted in one go, BIG MISTAKE. i am dyslexic on vowels and my Punctuation is not good. i spoke about some to look at my spelling etc. but they didn't,they printed the book as it was. and belive me the book is embarrassing with all the mistakes. The cover although good, was not quite what I wanted. so after five months of trying to get a hold of someone, I got a price list of what to pay to get it right. the trouble with paying up front in stead of each section,they don't tell you where to wright what you want on the front or back or the forward,or even the more from this author. i had no idea how it worked, they said send the manuscripts and a picture of what you want on the cover with a description, they never did anything apart from use the picture. and again no communication, part from the odd email asking another question and not telling me how to do what ever the problem was.
and I still want the book to be republished because it's a shameful mess, and I'm embarrassed to put my name to it. (shabbafret) and I've got to pay more. i don't think the next three books are going to be published with these,

UPDATE
I had a phone call to resolve my concerns, so we will see how it goes; why did it take this to get it moving, though?

Let’s say that it hasn’t gone very well at all. I will review again on a new review
Just saying that they have let me down again.
Ok I have to review on this page so they probably won’t see or do anything about it
I have re written my book ( my life in a letter ) without mistakes in it . They have reprinted the book but you can not get it from anywhere . The old one can be found if you look hard enough . I have emailed everyone I have been in contact with, NO REPLY. Apart from the good lady that sold me 12 copies of my own book that I had to paid for . No freebies , oh wait they did let me have one free. Amazon kindle are the old book. So it is almost impossible to get the new book unless I buy them. Waste of time this company I wish I had gone with anyone else. And will not be using them again for the next two books in the series. Or my poetry.
This review is now June 2024. There reply was months ago and nothing since

Not sorted even after a year
My revised book isn’t available anywhere it’s still the old one on Amazon even though both party’s say it’s available if anyone knows how to and where to buy ( My Life In A Letter from let me know please. Rubbish company

Still not able to buy my updated book my life in a letter.been over a year. Since re writing can not buy from anywhere apart from author house this is no where near good enough just think on if you are

Ok I brought one of my newly revised book from author house that was the new one . And one from kindle that was the old one . I’ve spoke to both party’s and the new book is only available at author house.
This is been going on now for
TWO YEARS
Advice to anyone reading this . Don’t publish with author house full stop

16 januari 2024
Review zonder uitnodiging
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Antwoord van AuthorHouse

I am sorry to hear you were disappointed with the process. You are able to resubmit and make any changes you would like. We did suggest an editor go through the manuscript, this would have solved the spelling issue. There is a team available to help you through any questions or concerns through the process. A manager will contact you to further discuss your concerns and remedies.

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