Avoid Autobulbs Direct (ABD.co.uk) at all costs! I ordered "brand new" OSRAM bulbs, but they arrived previously opened with tampered seals. I had them installed at a certified auto center, and the p... Toon meer
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Lees wat reviewers zeggen
I ordered some car detailing products. I noticed one of the products wasn't what I ordered. After contacting ABD, I was asked to return all the products, which I did, except for two bulbs I needed.... Toon meer
I've fully kitted out two of my own cars and my best friends car from these guys and they've been brilliant. For the first time I had to claim on warranty for replacement LED's last week and I've spok... Toon meer
Been a customer for years and they are still my go to for car bulbs. Such an easy way to find out what bulbs you need by entering your reg number, so helpful. Plenty of purchase options, brands and st... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Car Lights, Car Bulbs, Headlights, Wiper Blades and Xenon Bulbs available for any manufacturer. Find yours today on Autobulbs Direct Ltd
Contactgegevens
Unit 4 Hollybrook Road Ind Est, SO16 6RB, Southampton, Verenigd Koninkrijk
- 0330 1359 545
- www.autobulbsdirect.co.uk
3,6
Gemiddeld
328 reviews
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Heeft 72% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great products at very competitive…
Great products at very competitive prices. So easy to navigate the site, just entered the car registration and selected the upgraded bulb's for the fog lights that arrived swiftly... very pleased
1 december 2025
Quick delivery of legal LED bulbs for…
Quick delivery of legal LED bulbs for our vehicles.
1 december 2025
Not yet tried the bulbs but if they…
Not yet tried the bulbs but if they live up to half of what they are supposed to do they'll be a 100% improvement on what my vehicle has.
The service from abd is second to none no hesitationin recommending them !!!
No he
7 november 2025
A fantastic company to purchase from…
A fantastic company to purchase from with great product at excellent prices. Superb fast delivery and well packaged. The items fit
1 oktober 2025
Good products and great prices
Easily found exactly what I wanted for my Berlingo lovely bright bulbs.
1 oktober 2025
Trusted and good quality parts - way better then unbranded stuff
Repeat but occasional customer and have always been very pleased with quality and service/delivery/communication from ABD - also happy to be supporting a fairly local company.
Have had to arrange return and exchange only once due to inaccuracies with a description, but this was also handled quickly and easily.
2 oktober 2025
What I wanted delivered on time and…
What I wanted delivered on time and decent price but it is the clarity of information prior to choosing what makes it better than other providers
2 september 2025
Insect infeststation at my house.
Product arrived put in pourch as requested,BUT,I decided to open each bag in our large kitchen dinner,Bearing in mind I had 4 bags with 10 tumblers in each bag,All looked well so I put them to one side that evening,To our HORROR the next morning when we came down our kitchen dinner was absolutely covered in thousands of insects/little like flysheet,What a job we had to get rid of that they were everywhere,Would have liked a warning label on box.
1 september 2025
Antwoord van ABD.co.uk
Hi Richard
Thank you for your review, however I think this was supposed to be for another company. We do not sell bags of tumblers, you purchased a roof box from us.
While we are sorry to hear you had a bad experience with your order from another company, we would appreciate it if you could remove this review from our Trustpilot page as it artificially brings down our overall rating.
Kind regards
ABD Team
Warranty claim denied
Warranty claim denied. Bulbs broke after 9 months, 1 year warranty stamped on the box but ABD claiming there's only a 6 month warranty.
28 augustus 2025
Review zonder uitnodiging
Appalling Service before & aftersales…
Absolutely appalling service from these.
ANOTHER RESPONSE FROM THEM TO MINE:
I am not even going to respond other than to let everyone know, i hardly review anything on here unless i feel wronged! I will say to everyone, buy from someone else like Amazon as i put in my main review as you can return without wrong advice…. ⬇️
————————————————————
UPDATE SINCE THIER RESPONSE: As you public can now see by their response, they do not read anything but storm through wording that is inaccurate! I did not say you did NOT offer several different options! I said i had to keep emailing you reminding you of my objective from my very first email to you! Your response PROOVES like others have said, you offer a poor service and do not read anything. Public/Everyone - Caveat Emptor - buyers beware of this company!
———————————————————
They were told very clearly what my objective was in the lamps i require and asked their advice (them being so called experts on bulbs!!).
Three different staff gave me three different types of bulbs after i had gone back to them saying they wouldn’t meet my main objective!
I then took the last email advice, and purchased the bulbs they said that would meet my objective.
Low and behold they did not meet my objective and when I contacted them telling them all of this, and all of the above, and asked to speak to a manager which they refused, they said send them back and I have to pay the postage fees!!!
It was their mistake several times.
So everyone, please go elsewhere and also, everyone else is far cheaper than this company anyway AND other companies accepts returns AND FREE RETURNS Like Amazon who are much cheaper.
Hope this helps…
10 augustus 2025
Review zonder uitnodiging
Antwoord van ABD.co.uk
EDIT - To confirm, we responded to all communication and advised what we considered to be the most suitable products based on the information we were provided. We are sorry that the product and service did not meet your expectations this time.
-------------------------------------------
Hi
Thank you for your review, we are very sorry your experience was not as you expected.
Your initial enquiry requested something brighter and whiter in an H15 bulb. During the email communications, we offered 3 options, each with different benefits.
The option for the brightest AND whitest is LED, but these are not road legal so you discounted these.
The 'whitest' option was the Osram Cool Blue range, but you weren't happy with the blue coating (we did advise this wouldn't create a blue tint, it just makes the light whiter).
The 'brightest' option, which still offers a 20% added whiteness to the light is the Twenty20 Daylight. These are also road legal. These are the ones you opted to puchase.
You then did not install them as your garage advised you that they won't be whiter (despite our advice to the contrary) and you requested to return them.
As all of the options were offered to you along with information on how they each differ, and you chose not to try the bulbs before deciding you wanted to return them, we are not able to offer free returns.
As such, we were more than happy to take the bulbs back for a full refund but you would need to return them at your own cost as is consistent with most online retailers, including Amazon.
We are always here to help so if you would like to discuss this further, please do get in touch.
Kind regards
ABD Team
I can't fault these guys for speedy…
I can't fault these guys for speedy action on my purchases. Courteous and reliable. A good store too deal with
18 augustus 2025
Review zonder uitnodiging
Great Customer Service and Parts
I've fully kitted out two of my own cars and my best friends car from these guys and they've been brilliant. For the first time I had to claim on warranty for replacement LED's last week and I've spoken to Asha several times now who has been brilliant and got me sorted and corrected an error in the replacements sent to me very quickly, no hassle! Amazing experience of this company, keep it up!
4 juli 2025
Review zonder uitnodiging
I ordered a set of roof bars for my car…
I ordered a set of roof bars for my car one afternoon and they promptly arrived first thing the next morning. Excellent service and I would recommend them.
24 juni 2025
Review zonder uitnodiging
Brilliant service phone them and for…
Brilliant service phone them and for advice and they were very polite and my parcel came that evening so thank you
2 juni 2025
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