Autoprimez Reviews 

I purchased a car cover from them and have used it 4-5 times. It has a cheap plastic zipper that no longer works. I reached out to support. They requested pics and shipping label showing i received the item. No one keeps that information for months. Asking for that immediately shows they weren’t going to honor the warranty on their product. Several hours later i received a response that they would not honor the warranty, stating the following: Our policy is designed to cover manufacturing defects and issues that arise from normal use of the product. However, it does not extend to cover errors that may result from misuse, improper installation, unauthorized modifications, or any other factors beyond the control of our manufacturing process. How can they come to that conclusion with me sending 2 pics of the zipper and car cover actually on the car. I would caution purchasing from this company. This car cover was not cheap and to only get 3 months of use before it malfunctioned and to not honor their warranty is not a company i would choose to do business with again.

This company is no good and would not recommend them at all. Ordered mats for a Polaris slingshot they sent mats for a car. I explained the difference and still they would not return my money. Told them I can’t use the mats and they offered me 5% then 10%. I said out of my money I get $9. Crazy. They will only return defective or damaged product so u loose your money. I even sent pictures and told them I had no use. They still left me with these sorry useless mats that look like they were made with cheap material. Pitiful company stay away if I was u. Read the reviews cause I sure wish I had. Customer service is not on their priority list and they don’t care cause they have your money and you have nothing to use to do a return.

Ordered custom made mats for my Toyota Sienna 2025. They sent me the wrong color, and when i placed them in my van, they in no way were shaped to fit my vehicle. Couldnt access gas or brake pedal, rear mats didnt conform to the shape of my van. After emailing back and forth, and getting no where, i placed a resolution thru paypal. Long story short, i would have had to pay over $150 to ship the mats back to china, before getting a refund for my purchase of $160. Shipping was to be paid from me. So my refund would have been $5 and change. What a racket. I refuse to spend money to ship them back so they end up with the mats i got (which are useless to me) and i get a few dollars. DO NOT BUY FROM THEM.

Whatever you do, do not order anything from Autoprimez. They advertise on Instagram and Facebook, but they are a complete fraud and the consumer fraud agencies need to investigate them. I received my purchase and it looked nothing like the photos presented or the description on the website. The mats looked homemade and did not fit the vehicle. I returned my items. They did not refund my money. I put in a complaint with Paypal. This company is a total scam.

I ordered seat cover black with white trim. Received black with white accent and beige tan trim. Looks awful. Quality terrible. Can not use. Requested to return product. COMPANY refuses to accept return !!! So if you buy any if there products your stuck with it regardless how crappy the product is. DONT DO BUSSINESS with this company. I’ve list $250 usd and would hate anybody else to experience a loss as well.

This company is on facebook and sell Auto accessories floor mats, car covers. I bought a car cover for my car and gave details on the make, model and year as they requested to get the size correct. The web site states easy returns if not satisfied. I ordered and received the car cover, it was not made with the same material as shown of the web site or in the pictures. It is made with cheap vinyl and is stiff so as to damage your car. The bigger issue was the mirror cut outs were in the incorrect location almost 24" off which make the cover not fit the car all so not functional at all. They won't let me return for credit but want to give me a 5-10% discount which does nothing for a cover that does not fit at all can not use.