AutoSelectWarranties ltd  Reviews 

1 star is to high. Absolutely horrendous and unprofessional service I've come across. Any car broke down on 29th June and 1 and a half week later the warranty picked up my car. Since then I've been told your car will be ready next week, 5 weeks later the car is still not repaired. Different information given every time I've called, I've been lied to multiple time and I now they are withholding information and not telling me where my car is. They are definitely hiding something about the repair as we're 5 weeks in and still getting rhe same excuses as the first week. The worst company I have ever come across

They don’t even deserve 1 star, my car broke down 29th June and they eventually picked the car up after 1 and a half week,after trying to avoid doing any work. 4 weeks later and the car isn’t fixed. Every single call i made they gave me different information on the car. They lie a lot and have no idea what they are doing. Every week they say the car will take another 1-2 weeks to repair. They withhold information and do their best to not do any work. Nearly 5 weeks and they haven’t made any progress on the repair. Absolutely disgusting horrible service

Claim for water pump and ray made it effortless

Great service from start to finish. No complaints

Not worth the paper its written on even qith platinum cover nothing was covered had the car for 6 weeks but not their problem had the warranty as i have 2 disabled children and wanted to make sure i was covered.

Please dont get this warranty its a waste of time and money

Great Service from the team, working alongside these guys gives us great confidence.

Amazing genuinely looked after me paid out over £1780 for my car

What a truly remarkable company. Taking your money is clearly their core competency — they manage that part with breathtaking efficiency. The moment you need to make a claim, however, they seem to disappear faster than a magician’s assistant.

My labour bill was £65 per hour. Their limit is £60. So, rather than paying the £60 they supposedly cover and leaving me to pay the extra £5, they opted for the innovative approach of paying absolutely nothing. It’s comforting to know my premiums have been funding such groundbreaking mathematics.

As for the actual repair, don’t make the mistake of thinking “covered” means covered. Their version appears to involve paying for a random selection of the problem while you pick up the rest of the tab. It’s less 'warrant' and more a lucky dip.

This company sells peace of mind right up until the moment you need some. Then it’s excuses, loopholes and vanishing acts. If they insured parachutes, I’d take the stairs. I genuinely wouldn’t trust them to insure a bicycle left in a locked shed made of reinforced concrete.

Save your money, save your sanity, and look elsewhere.

Absolutely awful. Would not recommend to anyone. Paying for their platinum cover, for them to not even cover the cost of the repair. They say they pay £60ph for labour, try finding a garage that will do that.. and to top it off, if the labour is above that they won’t pay anything towards it at all! Shocking customer service, sending the email at 5:01pm on a Friday so you can’t even contact them until Monday morning. Don’t waste your money!

We took out a warranty for our vehicle and this was the gold level. When a fault developed we contacted them and followed procedure. However they refused to pay for the repair saying it was wear and tear. There was a list of suspension faults listed on the booklet but they didn’t accept this. We are really disappointed when there are so many things covered on the claim booklet but they don’t proceed with the claim. They don’t even cover the diagnostic fee and say they will only pay £50 if a claim is approved. The warranty is not worth paying for.

I only giving this company 1 star because I have to to write the reviews. This company is a bloody joke DO NOT USE my car broke down why I was on holiday why in warranty . I called out RAC who had to cut the wires to hand break so I could move and get the 4 kids under 5 back to hotel to keep them safe as I was on m5 . Just phone warranty company when I got back home I am one day out of warranty and he said there nothing they can do even knowing it happened when the car was in warranty.
I asked to speak to manager and guess what he was busy, and can’t talk to me.
The warranty company isn’t worth getting all they want is your money.
The operator who answered the phone really did not care and his customers service was zero. DO NOT USE THIS COMPANY

Awful bunch of lying phone operators and email writers bar one, a gent called Adam who stepped up to right a massive wrong

Really helpful, quickly paid my garage direct so I could be back on the road. Couldn't ask for more

Excellent service from Auto Select Warranties Ltd. The team was professional, helpful, and efficient throughout the whole process. Everything was handled smoothly with great communication.

Highly recommended — a reliable company with outstanding customer service.

if i could give them a minus star they'd get -10 absolute cowboys , state an item is covered then when you try and claim suddenly they invoke the "wear and tear" on the very item they state is covered ,they then close down the claim and refuse any further communication without sending the necessary letter so the ombudsman cannot get involved either .There was another occasion on this same "warranty" that i tried to claim , they made it so complicated and drawn out i gave up .

Car developed a fault whilst being delivered. Called this company and initially it sounded promising. Take to a VAT registered garage and get a quote. So I did. Over 24 hours later they respond, so not within their time promise. They then found an incorrect part and suggested this was supplied. They wouldn't accept that it was the incorrect part, as per other reviews, rudely and bluntly insisting I was wrong. I wasn't. Part they were trying to supply was for a manual variant of the car, and supplier had incorrect OEM number listed. Managed to persuade the dealer to just sort, which they did. So no pay out here, unless the dealer managed to negotiate!

Second issue.
EML On. Take to garage for diagnosis. Send quote to them. Now I confess, I did just authorise the garage to proceed, which is against their procedure, but my thinking was this:

* The vehicle was always going to be fixed. Paid for by the warranty company or not.

* As they seek to pay the minimum possible, they would never have paid the invoice total. They would have paid £75 (maybe) for an hours labour, and about £30 for a cheap aftermarket part.

* Waiting for authorisation therefore, adds no value to the process, as if they didn't approve, I would have paid.

* If they had approved, I'd have still paid the difference between what they would have paid and the genuine ford part and difference in labour rate.

They then voided the claim as I was out of process. Not a penny. I'll leave readers to decide how they feel about this, but for me it's pure payment avoidance. I accept that I am technically in the wrong, but hey, they can fail to respond in 24 hours as per the first claim.

So I get that to make money they need to pay out as little as possible, but crikey, they take this to an extreme.

Please also observe the condescending response they will no doubt offer to this review, as another example of their customer service. I'm sure it will make for good reading.

Great service, good level of comms! Highly recommend for the price.

Great guys to deal with.
sam is top guy. paid the claim for me instantly

The alternator in my BMW went wrong and I was able to claim through the company. The lad I spoke to on the phone (Abdi) was helpful and knowledgeable. Would recommend.

I had a great experience with Auto Select Warranties. They were very professional and communicated excellently. The process was very straightforward. They asked me to have the car inspected to identify the issue and provide a diagnostic report, which I did. They covered the full amount, including parts and labour. Recommended them to anyone.