Auto Zone Peterborough Reviews 

Very dishonest.
Sold me a car with problems. Didn't even fix what had been agreed beforehand.
Took me ages to get my money back, and they still withheld 350 pounds at the end unlawfully.

Before I start this review, I will tell you my honest opinion on our purchase of a car brought from Auto Zone Peterborough.
We were looking to replace my wife's car which had served us well but now needed to be replaced.

On arrival at Auto Zone we looked at a few cars we liked. At no point did the salesman Fez pesterd us, after 20 minutes we went to the sales office and he gave us the keys and told us to have a look at them and take your time.

After I inspect them they were not for us so we looked at a few more, then we spotted a low mileage one owner Toyota 3 year oldYaris 1.5 20 plate in great original condition,and road tested it and decided to purchase this Vehicle.

I cannot praise the Salesman Fez enough for the professional way he conducted our purchase of our new car he is a credit to your company, we have had this car for 3 months now and we are so pleased with it and my wife loves it so thank you from the both of us.
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What can I say Disgusting people awful to deal with ,Dense comes to mind an the owner ,wet wipe cnt come to the phone ,if been took to court over the part exchange vehicle they didnt tax and they will do the tight thing an sort it out car was part exchanged in aug 2023 an I'm still getting court letters an fines

Purchased a Mazda Cx5 in May, very helpful and polite all the way through ro the sale, when I went to pay they had the cheek to ask me to pay for the card fees that they would incur as I paid by CC. The car was in good working order when I took it for a test drive. Get the car home and 2 of the speakers were not working, the drivers side mirror was not closing when locked, the gearbox is crunching into second (not all of the time) but still. I contacted them and they told me it wasnt their problem and i should use the warranty, luckily it covered it.
It is now August and I still haven't recieved my log book. And when asked for the logbook when purchasing they said they didn't have the green slip but it was sorted online (lies) I contact DVLA and they advise it is still within the motor trade and would have to pay for a new 1. I contacted them straight away and they said they would sort it. I will update this review once I hear about my logbook as I refused to pay for it. But make sure you check everything and ask for proof of anything they say they have done / not done. The mot was a bent mot as I took the vehicle straight to out mechanic and it needed 4 new tyres and advised for the brakes which we did as we have children costing us nearly £800 the mot sheet was clean!!

Went to see a Honda CRV on 10th August. Before setting off we made sure it was available and advised we was travelling from Doncaster so would be 1.5 hours, got there and cars battery had gone, flat tyre from standing. My partner went through it's "service history" it had 3 years finishing in 2015, long MOT advised (also stated minimum 6 months) finished in December. We could potentially overlook that so my partner took it out, got no more than 20m and turned around. Car was making a loud knocking noise, not worth it. Advert was misleading then car was not worth the price advertised with the faults, short MOT and sketchy service history

Bought a car from them like everyone else who has issue with them I find myself in that oat. Car was sold without a log book but they had the correct form to send of to have a new one issued to me.

Jump forward still haven't revived the log book spoke to dvla and they haven't revived anything saying it need to be issued to me. Spoke to autozone and they say it's not there problem anymore.

On top of this the car has had to go in for engine repairs there are issue with it. Also told it had a service before being sold which wasn't the case.

Do not trust this place they will lie to make a sale and the once out the door the after service is none existent and done care.

Fantastic experience , auto zone lead the way with used cars.

I brought a Seat Leon from Autozone back on the 10th June 2023. After driving it around for a few weeks I noticed that the gear stick would jump out of gear now and again and some gears were acting odd. The car broke down in a live lane of traffic on the 8th August. When looked at by 2 different mechanics, both stated that the gearbox was completely broken and that it needed a new gearbox completely, equating to the total cost of around £6000. The car itself was barely worth that. Therefore the repairs would not be viable. When I spoke to Autozone, they were unhelpful and non caring. There response was, ‘we don’t know what’s happened to it since you’ve had it’. And that was that. They informed me to claim on the warranty, however the maximum claim on the warranty was just £500. They then asked me if I could pay the remainder and as a gesture of good will they would put £500 towards it. Meaning I would need to pay the remaining £5000. For a car I had only owned for 2 months this was definitely not reasonable in any way.
Forward 3 months later to now, the car still remains broken and I’ve had to go out and purchase a new vehicle because hire cars were costing me thousands. Autozone have been extremely difficult to contact, they have shown no support throughout the entire ordeal so far. The case is currently with the financial ombudsman of which we are hopeful that I will get my money back. But I can honestly say, this is the single worst experience of my life. It has caused no end of distress both emotionally and financially. Please, if you’re thinking of using this company, don’t.

I had initially positive experiences when dealing with Auto Zone Peterborough. The salesperson was genuinely helpful and attentive to all our requests. During the test drive, the car seemed fine. However, things took a turn during the presale preparation when they ended up breaking two injectors while replacing the head gasket. Surprisingly, instead of addressing the issue, they proceeded to sell the car in that compromised state. I had to spend £500 to get it repaired.

When I approached Auto Zone Peterborough seeking compensation, their directed me to claim it from the warranty company. The problem, however, lies in the fact that the warranty policy explicitly states that "the car must be in roadworthy condition at the moment of agreement."

I can't help but wonder how the car professionals at Auto Zone Peterborough failed to notice the two malfunctioning cylinders, especially considering they had driven the car at least twice: once from the garage and another time to and from the car wash.

While anything can happen, how a business handles such situations says more about them than a thousand words ever could.
Based on my experience, I strongly advise avoiding Auto Zone Peterborough.

This constitutes a positive review and acknowledges a job well done.

My wife and I had long coveted a Jaguar XF with the 3 litre Diesel dual supercharged engine, and of course, having a reasonably opulent specification befitting the Jaguar marque. We had been studying the on-line advertisements for the East Anglia region for a tidy car that fitted our quite stringent criteria. A vehicle that looked nice, drove well, and made a statement.

Incredibly, most on-line sellers skimp on their vehicle's description, which must be down to laziness on their part, and their photographs aren't particularly flattering either. There was nothing to inspire us to drive hundreds of miles to see an indifferent car, but there's a lesson for such sellers in this review, and the example to follow has been truly set by a Cambridgeshire dealership that is run by a few highly courteous lads, most of whom weren't even born at the turn of this century.

After many months learning the market, we saw an interesting Jaguar XF for sale at Auto Zone on Lincoln Road, Peterborough. It was very well described, and photographed in a favourable location in good daylight. Well worth a closer look, and after we duly arrived, we were captivated by the car. And the more I looked over it, the more I knew this was the one for us!

It was clean and well presented; it looked exactly like the advertisement photographs; it was exactly as described; and a road-test proved the vehicle's excellent credentials.

The young owners of the Auto Zone dealership were kind, considerate, obliging, and very professional. Buying a car from them is a simple and trouble-free process. Based on our own pleasant experience, we have no doubts at all about recommending them, and they thoroughly deserve five stars.