Avant Homes Reviews 

Quality of the appartments are moderate. I think the team build it overnight, or I am just used to the European builds. I think that they can improve on having better maintenance hired here in Midlothian since they tried to fix my leaking faucet but still is not fixed after months. Also we have issues with millipedes everywhere even in the yoga room and in the gym. Maybe also hire a better cleaning team? I do loveeeee the community garden and our manager Amanda. She is helpful always!

Jenn, Martin & Neil at avant homes were super helpful and kind during our home buying process we couldn’t recommend them enough!

We have had a great experience with Avant so far in our part exchange process. Louise at Earls Park is a breath of fresh air to deal with, always so lovely to speak to and makes us feel valued as customers. We know the sales office is busy with customers like ourselves looking to complete at the end of June, and the team is a member down in the last month. You would never know this when you speak to Louise, she never rushes her calls with us, is always so friendly and it's a pleasure dealing with her.

The site, at Cadley Village, is well located and laid out, not crowded in like some sites we’ve seen. The Thornbury is a modern, spacious design that meets all of our needs. In the sales office Hannah Robinson has been outstanding in facilitating our reservation. She has made every effort to answer all of our queries, and if she couldn’t answer immediately she came back to us with the answer very quickly. Hannah has been very professional but at the same time welcoming and has put us at ease during a stressful time (death in the family).
Hannah is always cheerful and positive, guiding us through the process. Luke Steven’s-Wright has also proved very helpful and supportive, for which we are grateful.
All in all a highly satisfactory service.

We have been dealing with Hannah Robinson, who is a credit to the company, at Cadley Village, Swadlincote, at the Customer Appointment Centre.
She is a very diligent worker and has gone above and beyond to help us and given guidance to help us every step of the way with our purchase of our dream home.
Always a cheerful greeting on the phone and a friendly, thoughtful smile when viewing the show home.
She has worked hard to ensure that every detail we have requested has been followed to the letter to make our new home perfect.
Thank you Hannah - we can not wait to move in and make you a cup of tea!

From start to finish Ruby and Kornelija have been absolutely fantastic extremely knowledgeable clear and very helpful in every way of the process. We have been to several new house developments but the way each process was defined was amazing, A massive thank you.

I’m at the beginning stages of buying a house at Smithy Wood Gate, but Laura has been absolutely excellent so far. Answers all my never-ending questions, gives honest opinions & has not pushed us towards anything at all - instead, has allowed us plenty of time to process all the information. I also requested a plot further down and Laura went to get this signed off so quickly, going above and beyond. Thanks so much and can’t wait to continue the process!

We are going through the my move made easy at Cadley Park with help and support from Hannah. Hannah has been in touch regularly and is very approachable . Any questions are answered and if she isn’t sure herself she will always get back to you as promised.
Thank you for your help so far Hannah , I truly professional experience .

The reception was great and customer service was topnotch

Last weekend we reserved a property at Smithy Wood Gate in Dodworth Barnsley. Our sales adviser Laura has been incredibly helpful during the process and our experience of Avant Homes so far has been great!

We recently had Andy Jones and Paul Weatherston from the customer care team out to fix our front door in Jackton Green. Both were excellent, ensuring everything was done to the highest standard and tidied before leaving. They were also so friendly and helpful - a credit to the company!

Moved in to our new home at Craignethan Gate in April and could not be happier with the experience. As first time buyers we were unsure on a lot of the process of buying a home and what to expect. The full team have been very helpful from sales advisors to site managers. Alison, Caroline, Chris and Kyle have all been professional, friendly and efficient.

Any small issues were fixed quickly and reassurance given. We have had to call Chris and Kyle with queries and they had one of the guys on the team out to look at the issue within the hour. Cannot recommend enough!

I feel the attention to detail on the full development has been great! Looking forward to continuing to enjoy our new home.

We had Andy and Paul visit our house to fix a shower leak, and both of them were fantastic. They were friendly, cheerful, and highly professional throughout. They identified and resolved the issue quickly, ensuring everything was working perfectly before they left. They also took the time to tidy up afterwards, leaving everything clean and in great condition. We’re extremely pleased with the service and would highly recommend them.

I would recommend Avant Homes to anyone looking to buy a house
Poppy and Leah from clifton were incredibly helpful right from day one. They explained every part of the house‑buying process clearly and simply, and gave great guidance at every stage. Nothing was too much trouble. We always felt well‑supported and knew exactly what was happening next. They were professional, patient and friendly.

From the initial visit to the showhome in Draffen Park everything was well communicated. After moving in Greg Dillion and his team have went above and beyond ! Greg is very accommodating and goes out of his was to rectify and issues . From my experience so far these issues are only minor.

We moved into Thistle Meadows three weeks ago, and the team have been brilliant. From Megan in sales and Holly in aftercare to Site Manager Neil and Assistant Site Manager Ian, they couldn’t have been more helpful! We’ve only experienced very minor snagging and everything has been sorted straight away. Special shout outs to Paul Weatherston (who has gone above and beyond) and Andy Jones (who is salt of the earth and amazingly helpful). Thanks to all the Avant team for their help in making the purchase of our first home seamless!

Really helpful & if a problem arises then will be dealt within the week.. i cant praise them any higher from puttin deposit down on house to being in 1 month now.. all 5* from me & i will be recommending the workers for the rate & workmanship the have done to make this estate(craignethan gate) looking ideal in every way... also site manager chris & sales manager dawn are a quick txt or call away if anything arises.

Excellent sales experience and outstanding aftercare. We moved into the Bennerly View Development last October.

From the very start, the sales process was excellent. Sarah and the team were supportive and professional throughout, making the whole experience straightforward and reassuring.

We did encounter a couple of minor issues after the sale, a total of 14 small snags and a leaking shower and a loose sink most recently, but the customer service team were brilliant in handling all of them. Response times were rapid and every problem was resolved fully. The repair team in particular deserve a mention, they are consistently quick, always go above and beyond, and never leave a job until it’s right.

A special thank you to Andrew, who manages the repairs and whose professionalism and dedication really stand out. It’s rare to deal with someone who takes such genuine ownership of getting things sorted.

The one area I’d flag for improvement is the overall time taken to complete the bathroom fix, it did run longer than we’d have liked. That said, the quality of the finished work was excellent, which counts for a great deal.

Overall, a company that clearly values its customers well beyond the point of sale. Would recommend with confidence.

Abi was lovely and is very knowledgeable, answered all my questions and more. We enjoyed the showrooms and being able to compare with our thoughts and ideas. We will definitely be returning for when the house and plot site that feels right for us.

From requesting a brochure to appointment to discuss options and viewing properties -they were absolutely amazing. Explained everything in detail, was very open about everything. Showed us different types of houses and part exchange options and incentives that come with it. Definitely worth recommending if you are looking for smooth experience in purchasing new build.