Very amazing experience. Ive order two regatta outdoor jackets but by mistake took both for me and my daughter smaller sizes. Then when it came to exchange i simply choose the different size and send... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ordered 2 regatta changing robes, both heavily reduced, rrp £100 amd paid less than that for both. Ordered late on a Thursday evening and selected standard delivery expecting them to arrive on Monday... Toon meer
Bedrijf heeft geantwoord
Great product and quality of fabric. Cosy lining. Great delivery service. Love the colour (khaki/green) and fabric. Excellent price 👍 I ordered too large, as I wanted baggy look, but shou... Toon meer
Brilliant customer service, problem solved really fast by Friendly patient and helpful lady on the phone.makes a nice change to find someone who will go that extra mile. Thank you Avenue 85.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Avenue 85
Geschreven door het bedrijf
We are an Outdoor & Lifestyle retailer, stocking branded clothing & footwear. Family owned and dedicated to giving you the best shopping experience possible, which includes free UK standard delivery on orders over £65, easy 60 day returns and hassle free exchanges.
Free UK Standard Delivery over £65 | Easy 60 Day Returns | Hassle Free Exchanges
Excellent products.....excellent service....it's what we do here at Avenue 85.
From the moment you place your order it becomes the most important thing in the world to us. The Avenue 85 warehouse team will be busy picking and packing your order and will hand it over to the Courier on the same working day (order must be placed by 3.30pm). Your parcel will be at your doorstep between 2-3 days (standard delivery), 1-2 days (express delivery) or choose Next Day delivery.
We hope you love your purchase. If not, no problem. We have made our returns process nice and easy where you have 60 days from date of purchase to return your item for a refund or exchange.
Contactgegevens
1 Woodside Street, SK22 3HF, New Mills, Verenigd Koninkrijk
- 01663 746654
- info@avenue85.co.uk
- www.avenue85.co.uk
4,7
Uitstekend
19K reviews
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Ankle boots
I ordered some ankle boots which didn't fit me so I sent them back and they were very Swift to send my money back thank you
15 oktober 2026
Very quick delivery
15 oktober 2026
Fast efficient service
Fast efficient service
Product was as stated
Extremely satisfied with product
14 oktober 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Brilliant customer service
Brilliant customer service, problem solved really fast by Friendly patient and helpful lady on the phone.makes a nice change to find someone who will go that extra mile. Thank you Avenue 85.
14 oktober 2026
Antwoord van Avenue 85
It is wonderful to hear that you had such a positive experience with our telephone support. We always strive to go above and beyond to resolve any issues quickly and patiently. Thank you so much for taking the time to share your kind feedback!
Customer service understood my dilemma…
Customer service understood my dilemma and offered solutions and suggestions.
14 oktober 2026
Antwoord van Avenue 85
We are so glad to hear that our team listened to your concerns and provided helpful guidance and practical options to resolve your situation. Thank you so much for sharing your positive experience with us!
First time ordering from this site and…
First time ordering from this site and everything went smoothly. Good communication and quick delivery. Many thanks
23 oktober 2026
Antwoord van Avenue 85
We are so pleased to hear that your very first experience ordering from us went so smoothly! Thank you for your kind words about our clear communication and speedy delivery.
This is my first time using Avenue 85…
This is my first time using Avenue 85 and i was so pleased with everything. The price of the dryrobes in the sale and the speed of delivery
14 oktober 2026
Antwoord van Avenue 85
We're so pleased to hear that your first experience with us was such a positive one. It's wonderful that you were happy with the great sale price on your dryrobes and the speedy delivery. Thank you for taking the time to share your feedback!
Items don’t get delivered
Items don’t get delivered, emails ignored, avoid at all costs
21 oktober 2026
Antwoord van Avenue 85
Please accept our sincere apologies for the inconvenience caused. As your purchase was made through the marketplace rather than directly with us, we have responded promptly to all correspondence received from them. However, it appears there may have been a delay in this information being passed on to you.
To resolve this matter, I have now processed a full refund for your purchase.Once again, please accept our sincere apologies for the inconvenience and frustration this may have caused..
Very prompt delivery
Very prompt delivery, well packed and when I exchanged for smaller size well timed within 7 days .
23 oktober 2026
Antwoord van Avenue 85
We are glad you enjoyed your experience with our swift shipping and that we could complete your size exchange so quickly.
Antwoord van Avenue 85
We are absolutely thrilled to hear that you love your order and are pleased with its great quality!
Antwoord van Avenue 85
We are so pleased to hear that you are happy with the quality, accurate sizing, and fast delivery of your order. Thank you for taking the time to share your wonderful feedback with us!
Antwoord van Avenue 85
We are so pleased to hear that you enjoyed our great service and found your new jacket at an excellent discount. Thank you so much for taking the time to share your positive experience with us!
Lovely pair of trousers and fit…
Lovely pair of trousers and fit perfectly.
Good quality
24 oktober 2026
Antwoord van Avenue 85
We are so pleased to hear that you are delighted with your lovely new trousers and that they fit you perfectly. Thank you so much for taking the time to share your wonderful feedback regarding the high quality of our clothing!
Easy to navigate website
Easy to navigate website, checkout was easy and delivered quickly.
13 oktober 2026
Antwoord van Avenue 85
We are so pleased to hear that you found our website simple to browse, experienced a smooth checkout process, and received your order so promptly! Thank you so much for taking the time to share your wonderful feedback with us.
My order never arrived
My order never arrived, they tried to deliver it once, never gave me an option to pick it up, and then sent it back to them. They after asked for 4£ to get it delivered again while I paid 2£ for order protection. I wouldn’t recommend ordering from here as their customer service doesn’t respond properly, and I still didn’t get refund email.
21 oktober 2026
Antwoord van Avenue 85
I am very sorry to hear that your order was returned to us and that you have had such a frustrating experience with our delivery and customer service. When a parcel is sent back to our warehouse, it can take some time to be processed, but we are working to resolve this for you as quickly as possible. We appreciate your patience while we look into your account and ensure this is addressed.
Order was exactly what I was expecting
Order was exactly what I was expecting.
Prompt delivery.
13 oktober 2026
Antwoord van Avenue 85
We are so pleased to hear that your order arrived promptly and was exactly what you were expecting. Thank you so much for taking the time to share your wonderful feedback with us!
Antwoord van Avenue 85
We are so glad you enjoyed our product. We appreciate your kind words.
Great service however when I chose the…
Great service however when I chose the postage option it said 48 hours but I didn't realise it would take three days before the 48 hours would begin.
23 oktober 2026
Antwoord van Avenue 85
Thank you for your feedback. We appreciate your kind words about our service, but we acknowledge the confusion regarding our shipping timelines. We are currently updating our delivery information to make the processing times much clearer for our future customers.
Lovey warm ,well -made gloves in great…
Lovey warm ,well -made gloves in great colour for a good price . .
23 oktober 2026
Antwoord van Avenue 85
We are so pleased to hear that you love your cozy new gloves and are happy with their excellent quality, beautiful color, and affordable price. Thank you so much for taking the time to share your wonderful feedback with us!
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