Aytac Foods Reviews 

125
TrustScore 2 uit 5

2,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Just received my second order from Aytac l can't understand the previous reviews.My experience has been really good there were some damaged items in my first delivery not there fault badly damaged box... Toon meer

Beoordeeld met 1 van de 5 sterren

Made an order on 1st July 2026, still yet to have any confirmation of shipping and no correspondence has been acknowledged. Terrible customer service and so far this company has had £50 of my money an... Toon meer

Beoordeeld met 2 van de 5 sterren

Almost all products were about to expire. I tried 2 times but with my online shopping no change! Both order came same. We are in july 2021 and only 2.5 months left. Neredeyse tüm ürünlerin süresi... Toon meer

Beoordeeld met 1 van de 5 sterren

There are artificial ingredients in their products. I asked on their Facebook page when they are planning to stop this, they ignored my message. The reason I am leaving this feedback is because I want... Toon meer

Bedrijfsgegevens

  1. Kruidenier

Geschreven door het bedrijf

We at Aytac Food have been operating our Cash and Carry since 2000. We distribute to about 1500 shops around the U.K., using our many vehicles. We sell Halal, Turkish,Arab, Mediterranean Food and recently we are happy to announce delve into the Indian and Caribbean Food market also.We are launching websites for wholesale customers, where we can either ship our products to them, or they can click and collect and pay on our premises. We have decided to launch websites, so that you can now order from the comfort of your own homes.By logging on to our Aytac website at www.aytac.co.uk, you are ready to order straight away! Just make your order, and when you have paid for it, our online team will start to pack your order. You will be able to receive your package between 3-5 working days. If you reside in London, you will receive your order the same day, as long as you complete your order before 12 p.m. on the day, you should order between Monday-Saturday.All our products are 100% halal. We also have Vegetarian, Vegan and Organic Food. So, we accommodate all Ethnic Communities in the U.K such as Arab, Turkish, Indian-Pakistani-Bangladeshi, African and Caribbean…


Contactgegevens

2,1

Slecht

TrustScore 2 uit 5

125 reviews

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2,1

Alle reviews

(125)

9 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great service

Great customer service had a query about my order and it was sorted within very reasonable time thanks to jem thanks again can’t wait to receive our order I will have one happy husband

27 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic food supplier

Fantastic food supplier. Their Turkish delight is excellent and our customers love it. Customer service is outstanding, Jem is brilliant, always available to help and deal with any issues. He’s is a star. Thank you.

10 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fabulous experience with Aytac online…

Fabulous experience with Aytac online shop. All perishable items packed in cool bag and glass jars bubble wrapped for protection. Gorgeous tasty food 😋😋😋
Cannot rate Aytac highly enough 🌟🌟🌟🌟🌟

21 juli 2021
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Almost all products were about to…

Almost all products were about to expire. I tried 2 times but with my online shopping no change! Both order came same. We are in july 2021 and only 2.5 months left.

Neredeyse tüm ürünlerin süresi dolmak üzereydi. 2 kez denedim ama online alışverişimde bir değişiklik olmadı! Her iki sipariş de aynı geldi. Temmuz 2021'deyiz ve son kullanma tarihi bitmesine sadece 2.5 ay kaldı.

20 juli 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer service when items were missing from our order - thank you!

We received our second order from Aytac and the Baba Ghanoush which was the main reason for ordering as it's not easy to find any where we live (although all the other items in our order are very good quality and good value too) was missing. On the phone, Jem was very helpful and sent the replacement cans by overnight delivery, adding an extra one as a bonus. We are very happy we found this company. They have a great range of Turkish and Middle Eastern foods which are among my favourites as a life-long vegetarian. Thanks very much, Jem, and I hope you try mixing the canned Baba Ghanoush with lemon, tahini, garlic, salt, pepper and some chopped coriander leaves as I suggested - it's really delicious this way and we now have enough cans to last for several months.

17 juli 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing friendly customer first service! Quality products!

I’ve ordered some goods from Aytac and this time had some trouble with the delivery due to mishandling from the courier company. However, one of Aytac’s team members, Jem was very kind and patient in guiding me through each step, even when my parcel arrived on time he checked if everything was fine. I’ve been occasionally ordering goods from Aytac must say that the quality is great! As for their service, as I learned from my experience they always put their customers first, which is highly important for me and I will definitely buy again from Aytac! So, if you are looking for some great quality Turkish, Bulgarian, Greek, Balkan or Mediterranean food, Aytac is the best shop to go for!

15 juli 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

There are artificial ingredients in…

There are artificial ingredients in their products. I asked on their Facebook page when they are planning to stop this, they ignored my message. The reason I am leaving this feedback is because I want to purchase some of their products but I can't as they have no ethics about giving their customers good, healthy food..

11 juli 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good value for money with fast delivery times

I have ordered a few frozen, chilled and non-chilled products from the northwest of England. They arrived within 3 days. A couple of frozen products were started to melt (thanks to heatwaves in the UK I suppose) so we contacted them. Cem from their online chat facility helped us to solve the issue within minutes. We have not tried the products yet but the brands look decent to us. We will definitely order again.

16 juni 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I ordered three times from Aytac

I ordered three times from Aytac. My items arrived quick and packed well. I will keep ordering again and again. When l contacted Aytac and spoke with Cem, he helped me in everyway.

4 juni 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Finding aytac and Mr Cem the helpful man

I live in Jersey channel islands and it's very hard to get any of the products which I like over here I needed to wait for some sellers from Ebay or Amazon to but new products and the prices are over the moon, thank you aytac food for products and your prices which are very good it took two days for my order to be delivered and the big thank is for (Mr Cem )who helped me and my friends over her to make sure that our orders are taking care of and he went the extra mile with his costumer service thank you again Mr Cem for your help you are a credit for aytac

4 juni 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you Aytac AND Cem!

Second time we had ordered: I was notified by email that the order had been collected by courier Friday afternoon 28/05 - then courier messaged to say delivery scheduled for Tuesday 01/60/21 (after the Bank Holiday). We had chilled produce part of the order, so called the mobile number for customer service (this was after 5.00pm). Really nice chap - Cem - took my call and sorted it really quickly and professionally. After calling back to confirm that our order was now being delivered Saturday 29/05. And it was delivered Saturday just after 1.00pm and was just as expected! We live in Essex (i.e. "out of London") - so possibly that was why the collection/delivery mix-up. But I was very impressed not just with the "customer service", but with Cem's attitude and approach. We will be back for a third order! Thank you Aytac AND Cem!

30 mei 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

So happy I found this company

So happy I found this company. I can only say they are excellent. Ordered it on Thursday and got it delivered today. Spoke to Jem on the phone . He was very polite and I can only say it again : excellent customer service. Fast and reliable. Will definitely buy again from this company.

29 mei 2021
Review zonder uitnodiging

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