Backdropsource United Kingdom Reviews 379

I cannot rate Backdropsource highly enough. From placing the order to delivery their communication was immaculate. I needed a quick turnaround due to a late booking and they delivered, even messaging me late on a Saturday night to confirm details.

When my backdrop arrives, it came very well packaged. The backdrop is great quality, as is the carry bag that comes with it. It took minutes to put up and looks great. Very good quality print.

Big shout out to Kaviya who looked after the process throughout. What a great asset to this company. Thank you all so much for delivering on time.

Great price, excellent service and prompt delivery.

I ordered a teardrop banner for my Choir. Quick and efficient customer service, speedy delivery and top quality product!

We needed a banner at short notice but weren’t entirely sure what we wanted. The customer service was excellent—they worked with us through several proofs until we found the perfect design. We paid a little extra for expedited delivery, and it arrived within 2–3 days. We’re very pleased with the overall service. The banner itself was high quality, and we’ll definitely be using them again in the future.

Brilliant service from placing the order. Quick approvals, constant communication and quick delivery. very happy with the overall product and attention to detail.

Good product just what I expected

I would stay very clear of these guys. Supplying branding materials, more notable for the events sector requires attention to detail, ability to work to details and clear communication. They have none.
I recently submitted artwork for 3 x fabric branded walls and with clear instructions. After a day I chased up if the mock was ready, and this was when I began being sent around. They will answer phone with just a hello, and emails constantly ignoring your request for the mocks but their request to pay. Even though the mock is free. Eventually even with constant back and forth, you'll get told the mock will be ready in 5 minutes, 2 hours later still no mock and when it does get sent it will be wrong because they've only sent one and not the three you requested. VERY POOR BUSINESS, NEEDS WORK ON CUSTOMER SERVICE, DEADLINES AND ARTWORK INSTRUCTIONS.

Really quick turnaround which was vitally important to me at the time. Great quality and easy to assemble

Great communication throughout the ordering process. They provided quick and prompt mock ups, and changes to the design too. Great to deal with and quick delivery!

they have a great range of products to choose from, there team is very helpful and have assisted me with everything I needed when we was making a double sided hanging banger for a client they are very fast when it comes to getting it made and when it arrived everything was spot on no problems at all, solid products, great turn around time and a very helpful and patient team willing to assist you with any issues or queries you might have

Banner looks great and the set up is very simple! We have purchased 6 now! All excellent!

Incredibly attentive, manufactured & delivered within 3 working days absolutely remarkable

Easy website to use and upload designs to. Informative through production to delivery. Used twice will use again soon.

Fantastic service (used them twice now) and the product is fantastic, really nice quality at a reasonable price. I bought a promo flag and a pull up banner. Once the artwork was approved they arrived at lightning speed. I can definitely highly recommend.

The product i ordered arrived quickly.
Was brilliantly printed to high standard, fabulous vibrant colours, exactly what I wanted.
It took a few emails back and forth to get the colour correct on the proof, I couldn't ask for better help, immediate responses etcetera.

I would definitely use them again.

Great company to deal with, super fast service and great quality products.

Really quick turnaround, super responsive - product is easy to assemble and transport.

Amazing as usual, quick turnaround, good communication throughout the whole process, and most importantly, great quality print 👏🏻🙌🏻💫

I ordered a backdrop and, before it was produced, I raised concerns about whether the image resolution would be sufficient. The company acknowledged the issue and said it would look into it, eventually describing the image as “a bit blurry.”

Unfortunately, the backdrop I received was unusable. The image was not just slightly blurry, but completely unrecognisable, with extremely large, visible pixels.

I contacted the company to raise the issue and gave them a couple of weeks to respond with a reasonable solution. The only option offered was to place a new order with a 7% discount. Given that the company had already raised concerns about image quality, I believe they should have advised against proceeding with the original order rather than accepting payment and later offering a small discount to try again.

Overall, I’m very disappointed with both the product quality and the resolution offered, and I wouldn’t recommend this company based on this experience.

Excellent experience from beginning to end. Timely replies to queries; reliable proofs and mock-ups; great communication before and after ordering; fast order fulfillment and shipping. All at a price 3.5x lower than our competitive quotes for free-standing conference banners.