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Backyard Butchers Reviews 

285
TrustScore 3.5 uit 5

3,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The meat arrived just when promised. It was packaged securely and freshness was preserved with dry ice. The price was better than the local grocery store and the meat has no mystery additives. Brav... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The first delivery had a little trouble with damaged packaging. I sent notification promptly to backyard butchers and they took care of things and had a new package at my door within three days. Thank... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

portions are small for the money and not the greatest of flavor and some was a little chewy. I would like to suggest to have the UPS driver ring the door bell when they deliver the package, mine s... Toon meer

Beoordeeld met 1 van de 5 sterren

Idek what yall are messaging me about. I got a charge recipet for 40$ the other day and I didnt even buy any meat. I would never come back to buy meat from back yard butchers after my last purchase I... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

Backyard Butchers is a premium American meat company built around one simple idea: great meat should be accessible, convenient, and worth stocking your freezer for. We source high-quality beef, chicken, pork, and seafood and deliver it directly to your door, giving families an easier way to buy the meat they love without relying on expensive grocery store trips. We believe meat should be more than just another item on the dinner table. It should be something you can feel good about serving your family. That is why Backyard Butchers focuses on quality sourcing, great taste, generous portions, and exceptional value. Our products are carefully selected to deliver the quality you would expect from a trusted local butcher, while our direct-to-consumer model allows us to offer that quality at a better value.


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

285 reviews

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3,3

Alle reviews

(285)

279 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

BUYER BEWARE

BUYER BEWARE! DO NOT FALL FOR THIS SCAM! The meat is sliced paper thin and falling apart! I have lunch meat sliced thicker than these steaks steak! My advice is to spend a bit more and get quality meat from a trusted butcher or Sam’s or Costco. I guess you really do get what you pay for! Never again…such a ripoff!

30 augustus 2026
Review zonder uitnodiging
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Antwoord van Backyard Butchers

Hi Trustpilot,

Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.

We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.

Thank you again for bringing this to our attention.
— Backyard Butchers Team

Beoordeeld met 5 van de 5 sterren

Can't get this quality in a store!!

The person I bought your product from was very friendly and knowledgeable.
The meat is very good and tender. Definitely not what you would get in a store!

17 augustus 2026
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Antwoord van Backyard Butchers

Hi Amber,

Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.

We appreciate your support!
— Backyard Butchers Team

Beoordeeld met 1 van de 5 sterren

Nothing like in the picture

Nothing like in the picture.
Items given we not what was told.
Total scam.

16 augustus 2026
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Antwoord van Backyard Butchers

Hi Sharon,

Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.

We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.

Thank you again for bringing this to our attention.
— Backyard Butchers Team

Beoordeeld met 4 van de 5 sterren

nice salesman explained everything k…

nice salesman explained everything k deal was okay but more for less is always better we'll see with delivery time an stock but so far i'm not running yet thank you good meat tw

14 augustus 2026
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Antwoord van Backyard Butchers

Hi Thomas,

Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.

We appreciate your support!
— Backyard Butchers Team

Beoordeeld met 5 van de 5 sterren

Great service great product

Great service great product

14 augustus 2026
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Antwoord van Backyard Butchers

Hi Tim,

Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.

We appreciate your support!
— Backyard Butchers Team

Beoordeeld met 3 van de 5 sterren

All the seafood and chicken is by far…

All the seafood and chicken is by far superior over the grass, fed beef. A bit disappointed in the gristle in the ribeyes.. as for the gimmick ribeyes even after removing the silver skin and pounding it to tenderize it wasn’t too impressed.

8 augustus 2026
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Antwoord van Backyard Butchers

Hi Jim,

Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.

We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.

Thank you again for bringing this to our attention.
— Backyard Butchers Team

Beoordeeld met 5 van de 5 sterren

He was very polite and knowledgeable

He was very polite and knowledgeable. I do bot want auto shipment!

15 augustus 2026
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Antwoord van Backyard Butchers

Hi Carey,

Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.

We appreciate your support!
— Backyard Butchers Team

Beoordeeld met 1 van de 5 sterren

Awful meat

First time i went to their truck they turned me away because they were closing in 30 min.

2nd time my dad went they scammed him into buying $140 of shit meat. Super thin, no marbling, disgusting, chewy

Do not buy from them

30 juli 2026
Review zonder uitnodiging
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Antwoord van Backyard Butchers

Hi there,

Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.

We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.

Thank you again for bringing this to our attention.
— Backyard Butchers Team

Beoordeeld met 1 van de 5 sterren

A few of the steaks were mushy very…

A few of the steaks were mushy very disappointed chicken has been good so far im trying unseasoned steak tonight to see if it any better I have a video if you would like. I spent almost 1000 so hopefuly its worth it and not all crap

14 augustus 2026
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Antwoord van Backyard Butchers

Hi Paul,

Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.

We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.

Thank you again for bringing this to our attention.
— Backyard Butchers Team

Beoordeeld met 4 van de 5 sterren

Sales rep Josh and order quality

Sales rep Josh was very personable and easy to work with. We have enjoyed the plain chicken breasts, a couple of the steak cuts that were tasty although thinner cuts than we prefer. The crab was definitely not our favorite, it was a bit stringy and much more petite than we are accustomed to.
Overall it has been quite pleasant.

15 augustus 2026
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Antwoord van Backyard Butchers

Hi Shannon,

Thank you for sharing your feedback with us! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in. Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.

We appreciate your support!
— Backyard Butchers Team

Beoordeeld met 2 van de 5 sterren

The ribeye steaks were terrible

The ribeye steaks were terrible! Tiny , thin, yellowish colored fat and just tasted gross! We spent over 400 dollars that day and definitely was not worth it! Do not buy anything from this place!!

14 augustus 2026
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Antwoord van Backyard Butchers

Hi Richard,

Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.

We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.

Thank you again for bringing this to our attention.
— Backyard Butchers Team

Beoordeeld met 1 van de 5 sterren

The packaging sometimes makes the meat…

The packaging sometimes makes the meat look thicker than it really is, for example several steaks were folded in the package and when thawed, they were very thin. The steaks look slightly brown instead of red on the surface. Some are very tough. The hamburgers are gray-brown if you break them in two.

The chicken is all white meat and is soggy when thawed.

No cooking info is included. Especially for the chicken fritters - should they be baked, pan fried or grilled?

It would be helpful to have recipes for side dishes.

We would like to cancel our subscription - we understand that we will still get the free box.

16 augustus 2026
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Antwoord van Backyard Butchers

Hi Jerry,

Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.

We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.

Thank you again for bringing this to our attention.
— Backyard Butchers Team

Beoordeeld met 5 van de 5 sterren

Quality beef

I really like beef, but I do not trust grocery store beef. I am blessed to have such a wonderful source of beef.
My steaks come out perfect in my air fryer. I cook them frozen. There is a difference in the quality with BACKYARD BUTCHER.

11 augustus 2026
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Antwoord van Backyard Butchers

HI Mary, thank you so much for the kind words!!! we appreciate you and your support!

Beoordeeld met 2 van de 5 sterren

We feel that the meat is poor quality

We feel that the meat is poor quality. The steaks are too thin the ones that are seasoned or over seasoned and the ones that are tenderized or over tenderized to mush and the other ones have been tough. We would like to cancel any further deliveries.

17 augustus 2026
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Antwoord van Backyard Butchers

Hi Becky,

Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.

We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.

Thank you again for bringing this to our attention.
— Backyard Butchers Team

Beoordeeld met 2 van de 5 sterren

The hamburger patties were 2 inches in…

The hamburger patties were 2 inches in diameter. Some of the steaks were not much bigger. Flavor is ok, but not worth the price

17 augustus 2026
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Antwoord van Backyard Butchers

Hi Cyndi,

I'm so sorry to hear you haven't had the best experience. I know how frustrating that can be, and I'm here to help get this resolved as quickly as possible.

To get started, please complete our Product Inquiry Form using the link below: https://www.backyardbutchers.com/pages/product-inquiry-form.

The more details you can provide, including photos (if applicable) the faster our team can review your request and work toward a resolution.Once you've completed the form, be sure to click the red "Submit" button at the bottom. If you see a "Thank You" confirmation message, your submission has been received successfully. Our Product Quality team will be notified immediately and will respond within 24 hours.

For EBT purchases: If you're requesting an EBT refund, please include the purchase date, refund amount, and a copy of your receipt with your submission.
Once your refund request is approved and submitted to your state's EBT processor, the refund is issued directly by the processor not Backyard Butchers. Because of this, we are unable to view the status of the refund after it has been submitted. If you need an update after processing, you'll need to contact your state's EBT representative directly. Processing times vary by state.

If you have any questions or need help completing the form, simply reply to this message. We're happy to assist every step of the way.
Thank you for giving us the opportunity to make this right.

AMERICAN TRADITION. AMERICAN MEAT.
Customer Experience Team
www.backyardbutchers.com

Beoordeeld met 1 van de 5 sterren

Hurry and wait

At the time of my initial purchase, the salesman took my home address and assured a box of meat would be delivered to my house. It’s been over 2 weeks and I’m still waiting

8 augustus 2026
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Antwoord van Backyard Butchers

Hey Chad, My name is Chloe and I am with the customer experience team here at Backyard Butchers. Thank you for messaging in today.

I was able to view your account and can confirm that you are currently on a 6 week subscription plan. You will receive your first shipment 6 weeks following your initial purchase with us. You will also receive a tracking email as soon as this order has shipped out. :)

Beoordeeld met 1 van de 5 sterren

the cuts where to thin

the cuts where to thin. i was defrosting one and it leaked all over one t bone so thin and seal broken that it looks freezer burnt. sirloins 2 inch by 2 inch and 1/2 inch thick. just not good quality. would never recommend to anyone.

17 augustus 2026

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