Bagcraft Reviews 

Excellent company! friendly and efficient service every time.

Great service and very helpful lady.
The case's you recommended are excellent many thanks.

A lovely shop with friendly and helpful staff. Behind the unassuming shop front is a excellent range of bags. A hidden gem!

This is an excellent company with beautiful shopping trolleys and bags . I was over the moon when I received my Rolser shopping trolley today , so pretty with purple pansies and bright for the Summer. Very fast delivery . The company were very helpful when the original one I ordered was out of stock and couldn’t be replaced, I chose the Taku purple and was delivered in 24 hours. I absolutely love it. Highly recommend Bagcraft will certainly buy again.

I have been using bagcraft for years , they are a family run business with a beautiful selection of leather handbags , purses , satchels & also great choices of suitcases all at very good prices
Would highly recommend

100% satisfied.
Customer service was above and beyond!
Love the bag that I ordered and received it in less than 24 hours.
❤️❤️❤️

Ordered a handbag which took ages to come. I was asked if I wanted to cancel or wait, and while waiting I received regular updates from Gary, until it arrived.
Later I needed a similar bag repaired, which was done promptly and expertly, at minimal cost.
I have no hesitation in recommending Bagcraft for quality products and excellent customer service. I will definitely return to them. Thank you Gary.

One word alone, can only describe this place… outstanding!

Great communication from Gary, providing updates every step of the way for an online order I’d placed - and despatched rapidly too.

Online businesses like these are the exact reason to shop small! 😀

About a week ago, I decided to get more modern suitcases at the last minute as I was flying out the next day. I am so glad that I went to bagcraft. I was met by the manager who took time to explain the merits of various types of suitcases. I ended up buying 2 top quality hard shell Samsonite suitcases. I am glad I did as they are worth every penny. I am currently halfway through my holiday which is a carribean cruise. I'm very proud of my suitcases. Thank you very much Mark for the recommendations.

Our second purchase from Bagcraft and delighted to find that the excellent service we received the first time was clearly not a one off.

Prompt response to my question and prompt delivery of an excellent bag at a very good price.

Without a doubt our "go to" retailer for luggage.

served by a very knowledgable man who provided what we wanted for the price we wanted. Thank you.

Excellent store with a great range of suitcases, bags, purses and more. Extremely helpful staff - they even delivered the case to my house to save me wheeling it home. Wonderful gem of a store.

Rang Bagcraft and spoke to a very nice person. I requested that my item be sent ASAP as it was a gift.
My request was honored. Spoke to Bagcraft agent at 12.00-13.00pm, I got the item delivered nicely packed next morning!!!!!!!
Item better then described! First class service!

Seen by Gary & dani great service top communication happy to support local retail outlet can’t rate the product yet but I’m sure it will be good .

Great advice from a helpful young lady who knows her bags/cases. Made the buying of a case and enjoyable experience. Much better than buying on line and very good value, we will be back.

Bagcraft staff are very knowledgeable and helpful. The shop is very well laid out and it was easy to look at and select the exact luggage we needed. It's refreshing that there is still a shp that genuinely values their customers.

Excellent service as always from this local company. I always try to find what I am looking for here before looking elsewhere as they are so helpful.

Great service from Gary, kept us up to date from beginning to end with my order. Delivered as advised and a great price. Would definitely recommend.

Amazing service, item ordered and hand delivered as we needed it quickly. Gary actually went massively out of his way to go and collect the item and then drop off personally. I couldn’t rate this firm high enough and will defo be passing on to family and friends…good luck with the business pal. Thanks again !

Always go to this shop when I want a bag or purse large section of both customer service excellent