Barnet Council Reviews 

I have lived in Barnet now for quite a few years. To begin with I thought Barnet Council cared, they do not. My daughter who has just passed her test and so is a new driver, received a PCN. She had just finished University and had saved up for a holiday to Thailand with her Uni friends. She was away for 5 weeks. Just after she left, a letter arrived for her. I did not open it as it was addressed to her. 5 weeks later my daughter returned to the UK and opened the letter immediately upon her return and found it to be the PCN. As so much time had passed, she was unable to pay the 50% which is applicable for the first 14 days as she was out of the Country. The minute she got back we appealed the PCN explaining that she was out of the Country and we sent evidence in the form of flight tickets with the dates on etc and her return flight to prove that she was out of the Country. We still have not received a reply to our appeal and going on line now it says £240.00 is still owed. My daughter has just finished being a student and I am a single parent so to have to pay £240.00 is a big stress to both of us. If my daughter had been at home, the 50% penalty would have been paid immediately. My daughter is a new driver and she made a mistake by entering yellow lines. It is pretty upsetting not to have heard back from Barnet Council. We wrote a really polite appeal and apologised for her mistake.

Thank you Barnet for all the road works
Since January 2025 there has been nearly 70 sets of road works across Barnet,10 alone on Barnet road some less than a quarter of a mile between them,GET YOUR ACT TOGETHER

Awful service. They take forever to reply to correspondence. They don't read your correspondence, as when they finally do reply they do not provide the information asked for. Shockingly bad council.

This morning, I was impressed to see Richard and his team clearing the weeds along the pathway at Church Path in North Finchley. Their good works is helping to keep us, the general public safe and clean. Therefore, I feel it deserves a mention. Thanks again, Richard and team .

I contacted the Council regarding overflowing bins that were attracting swarms of flys in my garden and into my home plus the terrible stench that came from them.
Daniel Vacciana from Public Health came and assessed the situation and resolved the issue in quick time whilst also keeping me up to date with the process.
Very impressed with way this matter was dealt with! His colleagues would do well to take his work ethic as an example to follow
Thank you Daniel!

When you hear about proposed developments within barnet councils area that could kill hundreds of people, that is being shown on Australian news, regarding underground electric buses beneath blocks of flats, I find myself totally gobsmacked at the incompetence, I only hope its not true. Of course I could check with planning, but with all the bad write ups I won't bother and just take it as gospel.

I left a property I was renting in Barnet, the council tried to charge me for a full year of council tax after I left because they marked me as the owner, managed to get that resolved after a few hours paper work, now they are charging me for about 1.5 months after I left, I provide the paper work requested a letter form the land lords agent and now they want a "Please provide a copy of your signed check out or tenancy termination documentation." I also provided them with a photograph of the vacant property currently being developed into flats by the owners. I feel like I am being treated like a criminal.

Barnet NSL which control the PCN is a department which it just does not care about them job at all.
I received a PCN, I have done an electronic appeal via Barnet web facilities, I have not received any type of response, no physical letter no electronical email. However after 1 month I received that I have to pay the PCN at a higher value plus extra charges. I have have told them that I have not received any response letter for my appeal, but they do not care. Looks like they are the God s and I am sorry, but we are nothing....

Nothing done since my last review, constantly ignored by all concerned.

Incorrectly issued a PCN. Evidence provided and ignored- refund refused. Unhelpful and slow to respond.

Absoloute s* show of a council, they're broke so they will try to get the most amount of money out of you. Oh and your online system is trash. Ffs

One of the worse people to deal with when you need the help! Really they should all b sacked and start fresh within the council but it seems to be a thing where they actually hire people to tick the boxes and pass the paper around without actually getting the issue sorted...if u don't believe me check reviews above or below lol

My husband and I have had no hot water overheating for a month now, 2 dip sticks came on monday to see if the tanks had filled up in the loft of which we cannot access, one held the ladder then on his phone the other
dip came in said he thinks it might be the cool or the boiler and all he kept going on about the bloody wiring said a gas man would be here on Tuesday to check the boiler, waited in all day no one turned up it's because we own our flat my husband getting over a heart attack me over 70 yrs old PLEASE DONT ASK THE BARNET COUNCIL to come out to do anything a do it yourself as the prats don't do anything

Barnet website won't let you log on to make comment on Edgware Town development, the development itself an utter disgrace which thousands have objected too, Labour ruining towns and surrounding greenbelt, well don't have to log in to vote REFORM UK next year. Goodbye Labour May 2026.

Barnet Council have unlawfully tickets residents in Hill close stating it is part of the CPZ area. But our street does NOT have any signage at the entrance as stated by the GOV guidelines they state its been enforced since April 2023 but NOT one resident has ever got a ticket up until a few weeks ago. So someone in the council has force the ticket wardens to come round & ticket residents unlawfully. The only signage that is stated on the government website for our road is No Waiting HGV's & Buses mid-8am 6.30pm -midnight but the Council Unlawfully again allows there Bin trucks to wake up residents to which most are elderly residents at 6.20am - 6.45am outrageous conduct of the council

Unfortunatelly i cannot give
I stop my car to get a greegs for a couple of minutes, ive paid the parking, but i didnt notice was a motorcicle bay. The paint on the floor wasnt visible, and the sign its the size of a credit card, no excuses for me.
Ive cought the guy printing a PCN, explain to him whats happen. He didnt care. I wasnt gonna be there for more tham 3 minutes. But thats how things working in London boroughs. £130 for a small mistake. This city its gone; Its just about the money, not the people, those companies should close down. This is a cancer for the people.

Staff willingingly commit perjury, despite requests for investigation it's all swept under the carpet, medical professionals requesting support through their services are ignored repeatedly.

social worker is terrible in Barnet ,they don't really answer to complain , and manipulative corrupt bulling.

As bad as Brent and Haringey. Litter and flytipping is rife. Some things are left for years let alone months or weeks. Awful.

Bad council. I thought was better. They are discriminatory and don't assess a person individual circumstances when needing help. Awful.
The Council tax team don't bother replying to my emails with my updated home address, but charge me the money via direct debit. They probably sleep during their work as they work from home some days.