Barretts Motor Group Reviews 

1.307
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We purchased a car from Barrett’s Kia and Michael Rose who sold us the car was extremely helpful and knowledgeable and made our purchase a very smooth transaction also he was still very helpful when... Toon meer

Beoordeeld met 1 van de 5 sterren

Had my Land Rover serviced in February, the experience was below expectation, and my expectations were average anyway. However, it was convenient due to work, I gave feedback, some positive around t... Toon meer

Beoordeeld met 5 van de 5 sterren

Brandon was knowledgeable and really helpful providing an informative tech talk for my new BMW X1. Definitely worth having the talk and being shown the cars features as there are so many, now I can g... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From the start we dealt with Duncan when purchasing the car who went out of his way to be helpful and said any problems to contact him, which we did when we couldn't understand all of how the dashboar... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autodealer

Geschreven door het bedrijf

BARRETTS OF KENT, SINCE 1902. COMBINING TRADITIONAL VALUES OF THE PAST, WITH THE CARS OF THE FUTURE. Proud new and used car retailers for Jaguar, Land Rover, BMW, MINI, Motorrad, Kia, Nissan and Honda. With over 120 years of experience as a family-owned and operated business, we pride ourselves on great customer service and our wealth of automotive knowledge. We are passionate about making the car buying process an enjoyable experience, with a team of professional staff, that you can trust and rely on to guide you through seamlessly. Our service doesn’t just stop when you leave our showrooms, we are here to help you through your entire journey, which is why we build the strong, long-lasting relationships we have with our customers. Motorr


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

1K reviews

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Heeft 60% van zijn negatieve reviews beantwoord

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4,5

Alle reviews

(1.307)

36 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Welcomed by staff and generally very…

Welcomed by staff and generally very well looked after with refreshments while I waited for my MOT check.

25 november 2024
Review zonder uitnodiging
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Antwoord van Barretts Motor Group

Hi Alan,

Thank you for your five-star review and great comments.

Beoordeeld met 1 van de 5 sterren

Barretts Ashford could not care less !

Barretts Canterbury amazing service, sadly Barretts
Ashford are clueless when asked a question about thier cars, and really lack customer service skills.. by all accounts they dont need customers who have purchased a car from another dealer!!

26 november 2024
Review zonder uitnodiging
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Antwoord van Barretts Motor Group

Hello Mr Anthoney,
We're disappointed to hear our service fell short of your expectations. Our Service Manager, Lee Turner would like to discuss your recent experience further however, we are struggling to find your contact details. Please call us on 01233 500555 so we can investigate this further.

Beoordeeld met 5 van de 5 sterren

Helpful and Friendly service…

Helpful and Friendly service department, I purchased my F-Type here 3 years ago and have returned every year for its annual service and M.O.T., Barretts are not my nearest maindealer but sometimes you have to go the extra miles.

25 november 2024
Review zonder uitnodiging
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Antwoord van Barretts Motor Group

Hi Neil,

Thank you for your five-star review and great comments. Thank you for your continued returns, especially travelling the distance to reach us, we look forward to welcoming you back you on your next visit.

Beoordeeld met 5 van de 5 sterren

Ww have always had extremely good…

Ww have always had extremely good service at Barretts Canterbury. This is why we return over many years.

14 november 2024
Review zonder uitnodiging
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Antwoord van Barretts Motor Group

Hi Cindy,

Thank you for your five-star review and great comments.

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service. Collection and return excellent. Only miniscule problem was Health Report video had no sound but that would not detract from 5 stars!

21 november 2024
Review zonder uitnodiging
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Antwoord van Barretts Motor Group

Hi Mr Talbot, thank you for your five-star review and great feedback. We're glad you experienced great service at Barretts.

Beoordeeld met 5 van de 5 sterren

Great communication

Great communication, efficiently rectified a small warranty issue with a free gift for my inconvenience and complimentary vehicle clean too. 5 stars from me.

21 november 2024
Review zonder uitnodiging
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Antwoord van Barretts Motor Group

Hi Ken, thank you for your five-star review and great feedback. We're glad you experienced great service at Barretts.

Beoordeeld met 5 van de 5 sterren

Very friendly helpful staff nothing was…

Very friendly helpful staff nothing was to much trouble for them. Car went back in for a recall, over all we were very satisfied with the service.

21 november 2024
Review zonder uitnodiging
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Antwoord van Barretts Motor Group

Hi Jennie, thank you for your five-star review and great feedback. We're glad you experienced great service at Barretts.

Beoordeeld met 5 van de 5 sterren

Excellent experience

I purchased a car from Barretts BMW in Canterbury. I found it to be a relaxing and stress free experience. I was made to feel welcome by staff in the showroom and Duncan was very professional and not pushy in any way. I am delighted with my new vehicle and would highly recommend this business.

18 november 2024
Review zonder uitnodiging
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Antwoord van Barretts Motor Group

Hi, thank you for your five-star review and great feedback. We're glad you experienced great service at Barretts BMW Canterbury.

Beoordeeld met 5 van de 5 sterren

Good efficient service

Good efficient service. Polite helpful staff and kept up to date with the work done.

20 november 2024
Review zonder uitnodiging
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Antwoord van Barretts Motor Group

Hi Malcolm, thank you for your five-star review and great feedback.

Beoordeeld met 5 van de 5 sterren

Great service

Great service, polite, efficient and convenient. I am happy to recommend.

20 november 2024
Review zonder uitnodiging
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Antwoord van Barretts Motor Group

Hi Justine,

Thank you for your five-star review and great comments.

Beoordeeld met 5 van de 5 sterren

Brilliant service from start to finish…

Brilliant service from start to finish Kieran Seal and his team where first class. If you are in the Kent area please make the effort to use BMW Canterbury as your chosen service provider. They go the extra mile with a smile 😊

20 november 2024
Review zonder uitnodiging
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Antwoord van Barretts Motor Group

Hi Hamish,

Thank you for your five-star review and amazing comments.

Beoordeeld met 5 van de 5 sterren

Wouldn't go anywhere else!

The staff at Barretts BMW Canterbury are always really friendly and super helpful. The quality of their engineers work has always been excellent. Highly recommended!

18 november 2024
Review zonder uitnodiging
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Antwoord van Barretts Motor Group

Hi Jarrett, thank you for your five-star review and great feedback. We're pleased you received excellent service at Barretts BMW Canterbury.

Beoordeeld met 5 van de 5 sterren

Barretts always make you welcome

Barretts always make you welcome, and I am confident the work is completed to the best standards. Check is simple and straightforward and I have been using them since I purchased my car.

19 november 2024
Review zonder uitnodiging
Logo Barretts Motor Group

Antwoord van Barretts Motor Group

Hi Roy, thank you for your five-star review and great feedback. We're pleased you received excellent service at Barretts.

Beoordeeld met 5 van de 5 sterren

Excellent service

2016 BMW 335d Touring, 57500m, front shock absorber seal split and leaking heavily (pothole), failed MOT. Swift and sympathetic response from staff at Barrett’s Ashford meant replacement fitted within two working days; and under my BMW extended warranty, thank you very much Sophie and the others involved.

18 november 2024
Review zonder uitnodiging
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Antwoord van Barretts Motor Group

Hi Richard, thank you for your five-star review and great feedback. We will pass this on to Sophie and the team. We are pleased you received excellent service at Barretts BMW Ashford.

Beoordeeld met 5 van de 5 sterren

Highly recommended service

Excellent, prompt, efficient and friendly service. Easy to communicate with. Keep up the good work!

19 november 2024
Review zonder uitnodiging
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Antwoord van Barretts Motor Group

Hi Omar,

Thank you for your five-star review and great comments.

Beoordeeld met 5 van de 5 sterren

FRIENDLY PROFESSIONAL SERVICE !!,

As usual I FLAG the friendly and professional approach from BARRETTS.
SImply perfect IN EVERY WAY!! ( Shame you have to pay ,it's the only negative !! Ha Ha 🤣 😂 🤣

18 november 2024
Review zonder uitnodiging
Logo Barretts Motor Group

Antwoord van Barretts Motor Group

Hi Stewart,

Thank you for your five-star review and great comments.

Beoordeeld met 5 van de 5 sterren

I had a great experience with Barrett’s…

I had a great experience with Barrett’s Ashford yesterday. I chose to wait for it while they fitted two new tyres on my Mini. I sat and read and drinking cups of tea for just over an hour. They cleaned my car afterwards which was a bonus.
They may be a little more expensive than a tyre place but do you do get a good service.10/10 from me.

18 november 2024
Review zonder uitnodiging
Logo Barretts Motor Group

Antwoord van Barretts Motor Group

Hi Brenda,

Thank you for your five-star review and great comments.

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