Bathshop321 Reviews 

Tap broke but Kevin sorted the problem. Tap was changed immediately and seems to be ok.

I had an excellent experience shopping with Bathshop321. They helped me choose the right replacement toilet seat and were friendly and efficient. I would definitely shop with them again and would recommend them.

Super customer service. Very good quality shower. All in all a very good experience. I would definitely buy from them again and recommend them to friends and family.

Ordered a basin but my customer had changed vanity unit size so immediately (within 4hrs but lets be generous 24hrs) I cancelled the order. I was told it would be refunded. A few days later I asked where the refund was and was told it can take 7 - 10 days. (WHY)
Not sure why this being the 21st century. 12 Twelve
(working) days later asked again and was told its been processed 3 days ago. Asked yet again today and told "Unfortunately, this is in the hands of our accountants , who have advised they have processed - please can you let me know when you have received this refund in the next few days",
Not a company I can TRUST or recommend

Great personal service
Friendly staff
A quick delivery time so you can get on with the job

Staff very helpful. They sent me a link to pay. Very easy. Arrived very quickly and on time. Great price and the bath is perfect.

Polite staff , good prices & great service

I really had no idea where to start with a new bathroom but your staff member Chelsea’s help, advice and amazing knowledge of your products my bathroom was installed. It’s perfect and I love it. I wouldn’t go anywhere else. The quality of all your products 5 star and I was very pleased with the prices. I would and will highly recommend Bathshop 321. Thank you all.

Mike Murphy was very helpful pointing us in the right direction for the perfect bath for the limited bathroom space. Delivery was prompt, delivery guys great, and it looks great. Will definitely recommend.

Nice friendly welcome, staff with knowledge about our purchase. Quick delivery and great value.

Good experience, would use again

Look no further. This is the place for obsolete bath items! I'm an architect and often need to find another toilet pan, or whatever, to match an existing one. These guys were great!

Just great for the trade who want to provide a bit of an extra touch.

We were well looked after by the store manager who was very knowledgeable and helped us with our choices. He went out of his way to find what we needed.
The products we purchase were of a good quality and very competitively priced.
We will be back in store again soon.

New shower bath looks great, all delivered on time and as expected. However, incorrect part supplied for shower screen. No response to emails or calls, seemingly impossible to contact customer services.

I found your customer service/sales representative Mike to be very helpful and efficient. He gave me great advice and was happy to spend time offering choices of product which he thought would be the right ones for me.

Good initial service but then went a bit downhill, 2 parts not delivered then delivered late, then 1 part not delivered at all with no information given, service otherwise good

The people i dealt with were very nice but the toilet arrived 2 days after the deadline so had to refuse delivery. shame