Belles Fleurs Reviews 

273
•
TrustScore 2 uit 5

2,0

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

If you want your special occasion items delivered at 11:00 PM, this is the place for you! After ordering at 8am and misleading me on the phone at 5:30 PM that they would be delivered between 7pm-8... Toon meer

Beoordeeld met 1 van de 5 sterren

I placed my order for flowers to be sent to my sister for my nephews 1st anniversary. I specifically ordered the blue beauty which is advertised on the website. Firstly I added a note to say early del... Toon meer

Beoordeeld met 1 van de 5 sterren

Got a text from this florist on Saturday to say flowers were delivered to my door... no such thing. They eventually arrived Monday afternoon, they were in very poor condition when they arrived. I'd... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Beautiful flowers, girlfriend absolutely delighted. Knocking a star off for price, quite expensive. Knocking another off because the personalised message wasn’t great. Printed on a sticker in really s... Toon meer

Bedrijfsgegevens

  1. Bloemist
  2. ook in
  3. Bloemenbezorging
  4. Bloemenmarkt
  5. Bloemenontwerper
  6. Huwelijksservice

Geschreven door het bedrijf

Belles Fleurs was established in 1998 in the Blanchardstown Shopping Centre and have been providing our local community with fabulous flowers for over 23 years. Our Dublin shop specialises in creating memorable, long-lasting bouquets for nationwide delivery each day.


Contactgegevens

2,0

Slecht

TrustScore 2 uit 5

273 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 14% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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2,0

Alle reviews

(273)

7 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Customer service ✅

Their flowers never fail, but this time the flowers were delivered to the wrong address. I was contacted via email and the issue was raised and rectified and a refund for the delivery was processed. Thanks a bunch!

7 april 2022
Logo Belles Fleurs

Antwoord van Belles Fleurs

Thanks so much Eva. Great to hear you're happy, hope we get to make more lovely bouquets for you in future! Xx

Beoordeeld met 5 van de 5 sterren

Absolutely amazing 😍😍😍

Absolutely amazing I bought my mam flowers for Mother’s Day and had them delivered they were absolutely beautiful and she was delighted when they arrived. It was such a fast and easy service. I will definitely be buying more flowers from bellesfluers in the near future 😍

5 april 2022
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Antwoord van Belles Fleurs

Ah Mya you're amazing, thanks so much for your leaving a review of your experience. We are so so thrilled your mam was happy. Can't wait to make more bouquets for you in future 🥰🥰🥰 Xx

Beoordeeld met 5 van de 5 sterren

Lovely bouquet of flowers

Lovely bouquet of flowers. Fresh and extremely well presented. Would definitely recommend Belles Fleurs for any occasion.

2 april 2022
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Antwoord van Belles Fleurs

You're very very kind Mikael, thank you very much for your review Xx

Beoordeeld met 5 van de 5 sterren

Gorgeous flowers delivered and it…

Gorgeous flowers delivered and it really was an extra large upgrade! My mam was delighted.. thank you!

1 april 2022
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Antwoord van Belles Fleurs

Ah so wonderful to hear that your mam was happy! Thanks for your comment Lauren ❤️ XX

Beoordeeld met 5 van de 5 sterren

Gorgeous flowers! Very reasonably priced

Great service! The flowers my mom received for Mother's Day were outstanding, I got a free upgrade to a larger bunch and she was blown away, they looked so expensive and the colours were amazing. Will be definitely using again :-)

1 april 2022
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Antwoord van Belles Fleurs

Ah Claire, thanks so much for your comment. Really happy to hear your mom was blown away - that's why we love to do what we do! Looking forward to making more bouquets for you in the future! Xx

Beoordeeld met 5 van de 5 sterren

Gorgeous flowers

Gorgeous flowers, delivered on time. Highly recommended

1 april 2022
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Antwoord van Belles Fleurs

Thanks a lot for sharing your experience Declan! Much appreciated Xx

Beoordeeld met 5 van de 5 sterren

Beautiful flowers delivered on the…

Beautiful flowers delivered on the date. My third time ordering from Belles Fleurs and very happy each time :)

31 maart 2022
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Antwoord van Belles Fleurs

Thanks a lot Niamh! Hopefully many more 🤞☺️ XXX

Beoordeeld met 5 van de 5 sterren

Beautiful Bouquet!

Got a free upgrade to a large bouquet and they were beautiful! Thank You!

31 maart 2022
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Antwoord van Belles Fleurs

Delighted to hear that you're happy with our product Jess, hopefully many more bouquets in future! Thanks so much ❤️ Xx

Beoordeeld met 5 van de 5 sterren

I ordered the 'Colourful Arrangement'…

I ordered the 'Colourful Arrangement' bouquet on two seperate occasions as gifts and they exceeded expectations each time.10/10.

28 maart 2022
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Antwoord van Belles Fleurs

So glad you're happy with our service Keith, means the world to us Xx

Beoordeeld met 4 van de 5 sterren

Beautiful bouquet of flowers

The bouquets are beautiful ive ordered the last two years from the shop and they have made mistakes with my deliveries but have been the first to own up to them and make amends looking forward to doing business with them in future.

28 maart 2022
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Antwoord van Belles Fleurs

Thank you for bringing this to our attention, Anthony.

We're very sorry to hear about your experience. We have been in operation over 20 years and a situation like this is extremely rare for us.

We are currently looking into what happened with your order.

Please accept our sincere apologies.

Beoordeeld met 2 van de 5 sterren

I hate to inform you that your response…

I hate to inform you that your response to me is total nonsense.
Sun 13.03.22
I placed the order & since I don't have that record maybe just maybe I put the incorrect date
Sun 13.03 22 @ 22.19 hrs Asta emailed to confirm the delivery date
Mon 14.03.22 @ 00.11 hrs I confirmed the delivery date as 16th March 2022 & stated "preferably morning" I gave my mobile number & the recipient email number
14.03.22 email from you to say "that's great, thank"
All took place 2 days before due delivery & still until I made 3 phone calls the flowers/chocs were not delivered ... delivery eventually 6pm.
So the whole service was disappointing & unforgivable.

24 maart 2022
Review zonder uitnodiging
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Antwoord van Belles Fleurs

Hi Gladys, Thanks for sending on more information.

There seems to be a bit of confusion.

In my reply to your first review, I was simply referring to the order you placed online. The date for delivery that you chose on that order is 01/01/1970. This is the reason the order was difficult to retrieve on the system when you rang the shop on the 16th, as our orders are sorted by date of delivery.

Regarding your timeline - I wasn't actually made aware in your first review that you had been liaising with somebody in the shop prior to the 16th. I was only looking at the order you placed online, and querying why the order had gone missing like you suggested.

Sorry about your experience - but thank you for bringing it to our attention, we will do better in future.

Beoordeeld met 5 van de 5 sterren

Great service

Great service. My friend loved the gorgeous flowers she received.

14 maart 2022
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Antwoord van Belles Fleurs

Amazing hearing kind words like these. Thanks so much!

Beoordeeld met 1 van de 5 sterren

Overseas order - Order not delivered

I live in Australian and made in online order. The flowers and Chocolates we ordered were not delivered. I have confirmed family in Ireland. The address on the order is correct. Not happy. Euro90 spent and no delivery. On questioning, I was advised they were delivered. No other follow up. Am furious and so disappointed. I don’t recommend and won’t be using again.

12 maart 2022
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Antwoord van Belles Fleurs

Hi there, this really hurts to hear. The manager of the shop has looked thoroughly into this and will be in touch. Please keep an eye on your inbox.

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