BenefitHub Reviews 678

Megan was fantastic! She explained everything about what was happening and was so kind. Most enjoyable experience purchasing insurance ever!

Best benefits

Used benefithub as I am registered through my company. Purchases an eGiftCard but haven't received it. Not even an email to confirm I have purchased it. Spent £2000 and am now potentially out of pocket.
The chatbot is a waste of time - it just logs another ticket for someone to contact me.
Call centre couldn't find my email or transaction and nothing else I can do.

Ryan was very clear about the policy and very professional.

Andrea went above and beyond what I asked for…she moved me to a new auto insurance carrier, saving me money…I wish I had talked to her sooner! I’m sharing her contact info with fellow state employees!

Brien O'Brien did a fantastic job helping me. This was a big win for me, and I can't say thank you enough! I am a big advocate of BenefitHub and will certainly be telling my coworkers what a great job they did. Thank you again Brien!

This was my first time using the BENEFITHUB to book the flight and it was a very disappointing experience.
Because we needed a baby car seat, the agent got us a more expensive package which including seats. However, after we purchased the ticket, the long haul flight seats could not be reserved.
The seating department called us that we needed to pay to reserve the seats.
There were so many hidden costs!!!

Even though the agent refunded us $341 at last to reserve the seats, we still ended up paying more with less favourite flight itinerary.
While I was reserving the seats with the agent, I was questioning the price through email. However, the fee of seating has been proceed in my credit card since he was under the impression that I gave him the permission to proceed!
Overall, this was a terrible experience: it took me extra time, finance and efforts with the less favourite flight itinerary.
I wish they could just cancel all my fights and fully refund me so that I can purchase the ticket with a different company.

My representative was very helpful and friendly and managed to save me money on my insurance!

Fernando Santayana has been on the great advisors for benefithub and going in blind I was uncertain on expectations but a pleasant conversation was had with a new insurance coverage. Thanks!

She was completely on board with getting us our best deal and I couldn’t be more grateful.

Brian was very informative and courteous. He made me very comfortable with the policy I chose.

Harold took his time with me and listened to all my request for my flight times. He was able to send me my choices very quickly. When nothing was coming up perfect, he kept going. Harold was not going to give up until I was satisfied. He was able to get me the perfect travel times that gets me to my destination. Thank you so much Harold.

The seamlessly service with great execution in less than 30 mins i had insurance coverage.

Took a while, but got me a got price and was continuously keeping me up to date

Saving money

Made the process easy and not stressful.

Brien was awesome and knowledgeable and helped save me money!

Brian was very helpful and great customer service skills

Extremely helpful staff. Got me auto insurance within a few hours!

Brien O'Brien has been very helpful, professional and very patient. He was able to walk me through the process and was able to get me the best quote for my auto and moto-cycle insurance. Thanks.