BenefitHub Reviews 678

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Brien O'Brien was the MOST helpful person I've ever worked with! He was able to explain things about my insurance coverage I didn't know, helped educate me on what would be best for my situation, AND... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brien O'Brien Have been very helpful. His outstanding communication/ customer service skills led me to the right decision. I am very grateful for his assistance in setting up my car insurance for next... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brien O’Brien was great! Found me some great options, presented everything in a no-pressure way, and listened to my concerns and questions. He even went above and beyond by letting me know my discount... Toon meer

Beoordeeld met 5 van de 5 sterren

Brien, the benefit advisor, reached out multiple times and connected with me to work on my auto insurance renewal. He was quick to respond via phone/email, clear in his speech, and helped us make... Toon meer

Bedrijfsgegevens

  1. Business to Business-service
  2. Softwarebedrijf

Geschreven door het bedrijf

BenefitHub is the leading cloud-based marketplace and platform for discounts & perks and is fully customisable to meet the unique needs of organisations. Trusted by five of the top ten largest employers in the US, BenefitHub is deployed across more than 15,000 client organisations globally, serving over 14 million members. Through BenefitHub, members gain exclusive access to a diverse range of discounts, benefits, and perks, including millions of discounted event tickets, local deals and restaurant offerings. The marketplace includes over 300,000 vendor partnerships who enjoy privileged access to, and who connect with, our exclusive network of millions of engaged members.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

678 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 64% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great Travel Deals for Walmart Associates - Ask for Marcus

I work for Walmart and have been using BenefitHub to access various employee benefits, and I must say, it’s a fantastic platform to get amazing deals on flights, hotels, and much more.
I’ve already booked flights four times for myself and my family, and each experience has been smooth and affordable.

A special shout-out to Marcus from BenefitHub—he’s the associate I always go to when I need to book something. He’s truly amazing, super helpful, and always goes the extra mile to assist. It’s rare to find someone that reliable and pleasant to work with..

Big thanks to BenefitHub for offering such great services to associates like us. Highly recommend it to anyone eligible to use it...
⭐️⭐️⭐️⭐️⭐️

26 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brien was amazing

Brien O'Brien In Florida was absolutely wonderful. Brien assisted me with auto insurance and homeowner insurance. Very knowledgeable and pleasant to work with! I appreciate the time he spent reviewing everything with me and getting me all set up.

22 juli 2025
Beoordeeld met 5 van de 5 sterren

Trouble free experience

What made this experience great was that there was no pressure, plenty of options were found, and it was an easy process. Brien did a great job!

21 juli 2025
Beoordeeld met 5 van de 5 sterren

Andrea Aikens is Fantastic and a HUGE money saver!!!

I specifically want to recognize Andrea Aikens for her tremendous help in this effort! When I had called in about my situation with my home and auto insurance rates rising to well over $9k, Andrea quickly captured all my coverage details and went to work to find me the best rates and coverage. She worked with me throughout the day to find and help me capitalize on the best rate. I saved almost $5k with my new coverage and rate for my home and auto coverage combined. HUGE KUDOS to Andrea for her tremendous efforts!!! Going forward, she will be on my speed dial for future insurance needs 😀

9 juli 2025
Beoordeeld met 5 van de 5 sterren

10/10 Service

Aidan was incredibly helpful and made this whole process so easy and stress-free for me. He was thorough, patient, and super understanding the entire time. He listened to what I needed, answered all my questions, and found me the best rate possible for my flight. I’m genuinely so impressed by his professionalism and how attentive he was to every detail. You can tell he really cares about helping people, and that made all the difference. I’ll absolutely be booking through BenefitHub again especially if I can work with Aidan!

5 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Experience

Great Experience. Agent was helpful in exploring travel options for me. Also explained clearly what are the different products available during travel with different situations.

3 juli 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Customer service provided a Real solution.

Updated..
BenefitHub customer service reached out and corrected the issue from the third party travel company with urgency.

2 juli 2025
Review zonder uitnodiging
Logo BenefitHub

Antwoord van BenefitHub

We're really sorry to hear you had a poor experience with one of our merchants. We have tried to email / call you on the details you provided but both are incorrect. Please may you contact us (customercare@benefithub.com) so that we can try and support you and get compensation from this merchant. Thanks a lot.

Beoordeeld met 5 van de 5 sterren

Pleasant, professional, earning my loyalty.

I was initially engaged with an associate named Candace in March of 2025 but I was unable to continue my pursuit of a review of my insurance. My experience with Candace left such a positive impression that I sought her out again in July 2025 when time permitted me to continue my insurance review. I was able to contact BenefitHub from an email I had saved and then learned that Candace was no longer with BenefitHub and was given the name of another associate, Brien, who would reach out to me. Brien was very professional, extremely knowledgeable, organized and anticipated my questions and respected my time.

3 juli 2025
Beoordeeld met 5 van de 5 sterren

I had an amazing experience…

I had an amazing experience working with Curtis from BenefitHub! He went above and beyond to help me secure my airline tickets, and made what could’ve been a stressful process feel easy and seamless. Curtis was patient, knowledgeable, and incredibly responsive. He answered all my questions, walked me through the options, and ensured I got the best deal possible. Thanks to his help, I can travel with peace of mind. 5-star service all the way—thank you, Curtis!

29 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Expired SSL certificate

Getting a SSL certificate error when trying to use my voucher. No response so far and it's been 2 days now that I've been unable to use my voucher. Surely it doesn't take this long to notice and replace an expired cert.

19 juni 2025
Review zonder uitnodiging
Logo BenefitHub

Antwoord van BenefitHub

We are very sorry you incurred this error. This has been rectified and measures put in place to make sure it won't happen again. Please may you email us @ ukcustomercare@benefithub.com so we can send you something to apologise.

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