The staff is friendly and helpful, my request to channel membership was resolved quickly, and the Falls Center offers many activities while keeping the site clean and well-maintained.
Bedrijf heeft geantwoord
Locatie
Wijzig locatie15-17 Falls Road, BT12 4PB Belfast, GB
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Lees wat reviewers zeggen
I've been to my 1st Zumba class and it was great. Gillian was very energetic & really engaged with the class. I have also been given a list of resistance exercises to do by John, the PT, and I'm reall... Toon meer
Bedrijf heeft geantwoord
Great centre for swimming lessons. My granddaughter loves it. Staff very professional and friendly. Very welcoming. Pool area and changing rooms always very clean. Good range of activities to suit al... Toon meer
Bedrijf heeft geantwoord
The staff in the falls road leisure centre are fantastic, very helpful. In my opinion they are your greatest asset. I have to mention Gerard, Colleen, Geirdie in particular. The facality and variety o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contactgegevens
15-17 Falls Road, BT12 4PB, Belfast, Verenigd Koninkrijk
4,6
Uitstekend
18 reviews
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Simply great
The staff is friendly and helpful, my request to channel membership was resolved quickly, and the Falls Center offers many activities while keeping the site clean and well-maintained.
4 augustus 2026
Antwoord van Better - Falls Leisure Centre
Hi Balaguru,
Thank you for your kind review.
We're delighted to hear that our team were friendly and helpful, and that your membership request was resolved quickly. It's also wonderful to know that you're enjoying the range of activities available at Falls Leisure Centre and that the cleanliness and upkeep of the facility stood out during your visits.
We appreciate your support and look forward to welcoming you back soon.
Warm Regards,
Hazal
Staff very attentive and friendly
12 juni 2026
Antwoord van Better - Falls Leisure Centre
Hi Josie,
Thank you for your lovely review!
We're so happy to hear that our team have been very attentive and friendly.
We can't wait to welcome you back soon!
Warm Regards,
Kaisha
Absolutely love this gym ,,such…
Absolutely love this gym ,,such wonderful staff and instructors,,,wer like a big family,,couldn't do without this place,, all ages mixing together and looking out for each other ❤️
20 mei 2026
Antwoord van Better - Falls Leisure Centre
Dear Paula,
Thank you very much for your kind review.
We sincerely appreciate you awarding us five stars.
It is wonderful to learn that you are enjoying the Falls Leisure Centre and that it has become such an important part of your week. It is heartening to hear that you and the other members have formed friendships and support one another.
We look forward to welcoming you back in the near future.
Kind regards
Rachel
Great place & great staff
I've been to my 1st Zumba class and it was great. Gillian was very energetic & really engaged with the class. I have also been given a list of resistance exercises to do by John, the PT, and I'm really enjoying it. The reception staff are extremely helpful & friendly
12 mei 2026
Antwoord van Better - Falls Leisure Centre
Hi Maria,
Thanks for your review.
We are so pleased to hear that you are enjoying Falls Leisure Centre and that Gillian was so engaging with the class!
Good luck with your fitness journey going forward!
Warm Regards
Hazal
Excellent staff and training
3 februari 2026
Antwoord van Better - Falls Leisure Centre
Hi Amelia
Thank you for your review.
It is great to see that the staff at Falls Leisure Centre are providing an excellent service, and we hope to see you again soon!
Kind Regards
Amir
Excellent staff and training provided
3 februari 2026
Antwoord van Better - Falls Leisure Centre
Hi Fred
Thank you for your review.
It is wonderful to see that the staff and instructors at Falls Leisure Centre are providing a great service!
Kind Regards
Amir
I think it’s amazing for the mental…
I think it’s amazing for the mental health love going to the gym especially when u feel like crap
14 oktober 2025
Antwoord van Better - Falls Leisure Centre
Hi Claire,
Thank you for your review.
We are very happy to see that attending the gym is having a positive effect on your mental health!
One of our core values is playing a key role in improving the health and well-being, and we are pleased to be a part of your journey.
Kind Regards
Amir
I use the falls leisure centre for the…
I use the falls leisure centre for the pool as its the only exercise I can do, the staff are always happy and willing to.help in any way they can.
Excellent customer service
1 oktober 2025
Antwoord van Better - Falls Leisure Centre
Hi Elaine,
Thank you for your fantastic review!
We are so delighted to hear that you are enjoying Falls Leisure Centre.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the centre!
Warm Regards
Hazal
The staff in the falls road leisure…
The staff in the falls road leisure centre are fantastic, very helpful. In my opinion they are your greatest asset. I have to mention Gerard, Colleen, Geirdie in particular. The facality and variety of activities are excellent. I always have a great experience at the falls.
6 augustus 2025
Antwoord van Better - Falls Leisure Centre
Hello Edward,
Thank you for your fantastic review!
We are so delighted to hear that our Service Team were able to assist you.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the agent who assisted you!
Warm Regards
Aaiasa
Your staff at falls road where…
Your staff at falls road where extremely helpful to me and very professional and most of all I felt very welcome to me and that was everything to me. First class staff.
10 juli 2025
Antwoord van Better - Falls Leisure Centre
Hi Rosaleen,
Thank you for your fantastic review!
We are so delighted to hear that our Customer Service Team were able to assist you.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the centre.
Warm Regards
Aaiasa
It was great experience,The staff were very cooperative and friendly.All staff members were very nice and professional.I had wonderful conversations and experience. I enjoyed to did my work out.
It was great experienced.
The staff were really helpful and friendly
The staff were very professional
9 juli 2025
Antwoord van Better - Falls Leisure Centre
Hi Muhammad,
Thank you very much for your kind words!
We are absolutely delighted to hear that you had such a positive experience during your visit. It’s always our goal to provide exceptional service, and we’re glad to know that our team was able to meet your expectations by being helpful, friendly, and professional. We truly appreciate your feedback, and it motivates us to continue delivering outstanding experiences for our guests. We can’t wait to welcome you back soon and hope to provide you with another memorable visit!
Best regards,
Charmaine
Huge thank you
The staff always deserves a huge thank you for their consistent hard work in every class and in keeping the leisure centre in great condition.
26 maart 2025
Antwoord van Better - Falls Leisure Centre
Hello Angie,
Thank you so much for your thoughtful message! We are genuinely thrilled to hear that you are pleased with the efforts of our staff and the condition of the Falls leisure centre. Your satisfaction means a lot to us, as we strive to provide the best possible experience for all our visitors.
We are proud of our team and their dedication to maintaining a welcoming and enjoyable environment. Your feedback not only boosts their morale but also reinforces our commitment to delivering exceptional service. We will make sure to pass along your kind words to everyone involved.
Please don’t hesitate to reach out if you have any further comments or suggestions. Your insights are invaluable to us, and we look forward to welcoming you back soon!
Best regards,
Charmaine
The staff
The staff, the equipment, the decor and the vibes are everything! Love this gym
12 maart 2025
Antwoord van Better - Falls Leisure Centre
Hi Clare
Thank you for your review.
It sounds like you are having a great experience at the Falls Leisure Centre and we are very pleased to see this!
We hope you reach your health and fitness goals with us and thank you for choosing Better.
Kind Regards
Amir
Antwoord van Better - Falls Leisure Centre
Hi Mr Thomas,
Thank you so much for your kind words!
We're thrilled to hear that you had an excellent experience at the Falls Leisure Centre. We truly appreciate your support and look forward to serving you again soon!
Kind regards,
Charmaine
Great wee centre
Great centre for swimming lessons. My granddaughter loves it. Staff very professional and friendly. Very welcoming. Pool area and changing rooms always very clean. Good range of activities to suit all
11 september 2024
Antwoord van Better - Falls Leisure Centre
Hi Angela,
Thanks for your review.
It is fantastic to read your review and to hear how much your granddaughter loves her lessons!
Warm Regards
Hazal
Easy to sign up
Easy to sign up. App is very handy to have also. Staff are very pleasant.
13 augustus 2024
Antwoord van Better - Falls Leisure Centre
Dear Shaun,
We appreciate your feedback and are delighted to learn that you have found the online joining process and our booking App easy to use. Furthermore, we take pride in the commendation of our staff for their consistent helpfulness and pleasant demeanour during your visits to the centre.
Thank you for being a part of our community.
Sincerely,
Charmaine
Just the staff r brilliant
Just the staff r brilliant, always helpful an smiling, at falls an Brooke, only thing missing at Brooke is a sauna an steam room. But love going to both places
8 juli 2024
Antwoord van Better - Falls Leisure Centre
Hi Jacqueline
Thank you for your review.
It's fantastic to see that you're enjoying your time at both of our centres and love visiting each for their unique facilities, like the sauna and steam room! It is also great that you've also had the opportunity to meet the staff.
Kind Regards
Amir
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