Very good introduction to the local gym by very informative staff member on reception Nice friendly atmosphere within the centre. Easy parking facilities Good rates for registered disabled peop... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieGreat North Leisure Park, High Rd, N12 0AE North Finchley, GB
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Lees wat reviewers zeggen
The swimming pool is a good swimming pool, although it can become extremely busy when other activities occur. Facilities are limited and not always the cleanest, but okay. There is only one shower tha... Toon meer
Bedrijf heeft geantwoord
The session of Aqua aerobic at Finchley Lido was great, 5 stars! (We joined as disabled access members). But the booking process was a bit tricky and nerve racking, although in the end I was able to g... Toon meer
Bedrijf heeft geantwoord
Overall a good gym. However, three points to improve: 1- Half of the changing room is closed at about 7pm which makes it inconvenient for anyone who uses the gym after 7pm. 2- Also the day-time sau... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contactgegevens
Great North Leisure Park, High Rd, N12 0AE, North Finchley, Verenigd Koninkrijk
4,1
Goed
88 reviews
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Friendly and helpful staff and fitness…
Friendly and helpful staff and fitness trainer on my first introduction day was very helpful and informative with exercises and machines I should use for my personal workout. Exercise classes are really enjoyable and teachers do such a good job and encouragement during workouts. Swimming pool is at a good temperature and there's always plenty of room for swimming, nice warm showers and nice clean changing rooms and plenty of lockers to put your valuables away.
14 november 2023
Antwoord van Better - Finchley Lido Leisure Centre
Good Evening Michelle,
Thank you for your review.
We are delighted to hear that your induction was performed very well by the member of staff at the centre and they made you feel comfortable and at ease. We are also very happy to hear that you are enjoying the Fitness classes on offer at the Finchley Lido leisure centre. We hope you continue to enjoy this centre and the great activities they have on offer.
Kind regards,
Charmaine
The staff are wonderful
The staff are wonderful. Every staff member i have spoken to has been helpful , kind and friendly.
5 oktober 2023
Antwoord van Better - Finchley Lido Leisure Centre
Hi
Thank you for leaving the Centre staff a review.
We are very pleased to see they have been helpful.
We hope you continue to enjoy your time at our centre alongside the staff.
I will pass your review on to the General Manager.
Regards
Amir
DISABLED UNFRIENDLY
So I called today about their disabled swimming. Spoke to a rather aggressive person. I explained my daughter has just joined and she wanted me to join too, she said the pools are very cold. So thought I would enquire about the temperature. She said 28degrees. Then went straight in with they have had no complaints and will not be turning it up. At that point I ended the call. I am of course disappointed as I’ve seen a lot of other pools with 30 to 32 degrees. But due to location I sadly can’t get to those areas! I just can’t get into cold water. It’s never the costs, it’s about the service!!! Disabled Unfriendly
6 september 2023
Review zonder uitnodiging
Antwoord van Better - Finchley Lido Leisure Centre
Good Afternoon Neets,
Thank you for your review.
I am very sorry to hear of your recent experience when you contacted us to query the pool temperature at the Finchley Lido leisure centre. The pool temperature is 28 degrees but due to the warm weather this currently feels more like 30 degrees. I understand that you are unable to get into cold water so apologise that you are unable to use this centre due to the temperature.
I will forward your feedback in regards to the tone of the staff member you spoke to directly to the centre manager so further staff training can be given if required. Please accept our sincere apologies for the inconvenience caused when you contacted us.
Kind regards,
Charmaine
Antwoord van Better - Finchley Lido Leisure Centre
Hi Nicholas,
Thank you for your review.
We are so happy to hear that you are enjoying Finchley Lido.
Warm Regards
Hazal
The instractor was mostly busy with…
The instractor was mostly busy with others and to many kids inside the pool uncontrolable.
14 juli 2023
Antwoord van Better - Finchley Lido Leisure Centre
Good Afternoon Kashal,
Thank you for your review.
I am very sorry to hear of your recent experience at your child's first swimming lesson. The lessons are in groups so the Instructor is able to teach the children together, but I apologise if you feel like your child did not get the attention they required. If you feel the same when your child attend's their next lesson, please speak to the Swim Teacher in regards to your concerns so these can be addressed. I am sure they will be happy to listen and provide advise if required.
Kind regards,
Charmaine
Antwoord van Better - Finchley Lido Leisure Centre
Hi G,
We appreciate your feedback!
It's fantastic to hear that our staff has been friendly and that you have enjoyed the facilities.
Thank you for your support!
Kind regards
Ivy
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