Eithan’s gym classes are fantastic! He’s really knowledgeable, especially when it comes to anatomy and understanding how the body moves. He explains exercises clearly and helps you understand not jus... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieChingford Road, E4 8SJ Waltham Forest, GB
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Lees wat reviewers zeggen
I have been a daily gym-goer for 9 years but never attended any classes before I met Eithan. I now do 5 a week. He is supportive, friendly, mature, and knowledgeable and always goes the extra mile t... Toon meer
Bedrijf heeft geantwoord
I have been in 3 of their centres, all very dirty, we can not even change our daughters inside because there is no clean space. Also very bad customer service, we are trying to cancel our memberships... Toon meer
Bedrijf heeft geantwoord
Before Eithan came to work at this gym, I did not do any of the classes. I have been a member for over 15 years with Better. What Eithan brings is so valuable. He is friendly knows his stuff and pu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contactgegevens
Chingford Road, E4 8SJ, Waltham Forest, Verenigd Koninkrijk
4,5
Uitstekend
50 reviews
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Antwoord van Better - Gym Walthamstow Stadium
Hi Elijah
We are very pleased to see you are having a great time at the Better Gym Walthamstow Stadium and have had the opportunity to meet the centre staff.
We hope you continue to enjoy your experience with us and thank you for choosing Better!
Kind Regards
Amir
Great idea kids gym
The fitness instructor was very good and explained how to use the equipment.
14 januari 2025
Antwoord van Better - Gym Walthamstow Stadium
Good Morning Johanne,
Thank you for taking the time to share your thoughts on your recent induction experience.
We are thrilled to hear that you found the induction enjoyable and that our instructor made a positive impression on you. It's wonderful to know that their friendly demeanour and professionalism contributed to a welcoming and informative atmosphere.
Looking forward to seeing you in the centre for your next workout.
Best regards,
Charmaine
Antwoord van Better - Gym Walthamstow Stadium
Hi Daniel
Thank you for your review.
We are very pleased to see you like the facilities at the Walthamstow Stadium and have had the chance to meet the centre staff!
We hope you continue to enjoy your time with us.
Kind Regards
Amir
I’ve tried to cancel my membership…
I’ve tried to cancel my membership under the cooling off period 3 times with no response. This is because it was unclear whether swimming lessons would be included in the membership I purchased turns out they aren’t; but this was wholly unclear from the very poor online experience.
Addendum - I have added this after the reply below - please respond to my 3 emails I have already sent you. It is the junior membership I wish to cancel - and YES I am aware of this right to cancel; I am a solicitor and I practice in this area.
4 september 2024
Antwoord van Better - Gym Walthamstow Stadium
Good Afternoon Customer,
Thank you for your review.
I am very sorry to hear that you were advised that we do not offer refunds under the 14-day cooling-off period for swimming lessons. This is incorrect information as we offer a refund for all memberships purchased online under the cooling off period. If you still wish to cancel the lessons please let me know so I can assist you with the process of cancelling the membership and getting the fees refunded back to you.
Hope this helps.
Charmaine
Hi,
I am unable to respond to an email you have sent as I do not know your email ticket numbers. Are you able to clarify?
Charmaine
Antwoord van Better - Gym Walthamstow Stadium
Hi Raymond,
Thank you for your review.
We are so happy to hear you are enjoying Better Gym Walthamstow Stadium!
Warm Regards
Hazal
It is very spacious and easy to access…
It is very spacious and easy to access I enjoy going to the gym.
21 mei 2024
Antwoord van Better - Gym Walthamstow Stadium
Hi Cayden,
Thank you for your review.
We are so happy to hear that you are enjoying Better Gym Walthamstow Stadium!
Warm Regards
Hazal
Antwoord van Better - Gym Walthamstow Stadium
Good morning Owais,
We want to express our gratitude for taking the time to share your review with us.
It brings us immense joy to learn that you are thoroughly enjoying the benefits of your membership at Walthamstow Stadium. Your satisfaction is of utmost importance to us, and we are committed to ensuring that your experience continues to be exceptional.
Kind regards,
Charmaine
Great leisure centre
We use this centre several times a week. It’s a really important place in the community. We use swimming (lessons for the kids and lanes for me), gym, basketball courts and classes. My family really makes the most of this place. Most staff are great. Food I. The café is unhealthy and overpriced- nothing compared with the amazing Clissold branch middle eastern salads and healthy kids food.
14 december 2023
Antwoord van Better - Gym Walthamstow Stadium
Good Afternoon AKS,
Thank you for your review.
We are very happy to hear that you are enjoying our Better operated facilities at Gym Walthamstow and The Clissold centre. We hope you continue to enjoy these facilities and the great activities they have available.
Kind regards,
Charmaine
Antwoord van Better - Gym Walthamstow Stadium
Good Evening Petar,
Thank you for your lovely review.
We are happy to hear that you are enjoying your swim sessions at the Waltham Forest Feel Good Centre and the staff at the reception desk are friendly and welcoming. We hope you can continue to enjoy your swim sessions at this facility and also all the other great activities offered at this centre.
Kind regards,
Charmaine
What a waste of time & money on a…
What a waste of time & money on a child's swimming lesson.
Don't believe a child will ever learn how to swim in these lessons.
There was a Brilliant swim school just up the road called Tritons swim school, which the useless walthamstow council so happily closed.
This country LOL.
22 juni 2023
Antwoord van Better - Gym Walthamstow Stadium
Hi Adrian,
Thank you for your feedback.
I have sent you an email to see if there is any way I can assist you.
Warm Regards
Hazal
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