Better - Hatfield Leisure Centre Reviews 

Excellent centre with helpful staff.
Always greeted with a friendly smile & staff are happy to help with anything - made to feel valued.
The Wellness Hub (formally Shapemaster) is a unique selling point for this gym - motorised machines which help you exercise gently, ideal for elderly, disabled, injury recovery etc the list is endless! A great way to rebuild strength & get your joints moving.
The lady running it Carol, is very knowledgeable & helpful (Tue & Sat mornings) offers support & advise to help you with your goals.
Friendly patrons & supportive family environment makes it a pleasure to visit!
Allot of people start in this room to help with mobility & fitness & progress upstairs to the main gym for further exercise!! It’s an excellent place to begin your journey into the gym environment.
Highly recommended.

My health referral PT Gem has made me feel understood and has given me encouragement. Her wealth of knowledge has made me feel hopeful that I can achieve my goals.

The best party venue for my 8 year old!!! The team were great from start to finish - easy booking, cheap, quick response to emails and they even let us pop in and see the rooms/ask questions, all before the day.

The experience only got BETTER on the day. The team were super helpful when setting up the room and party for us. Natasha was the BEST party host we’ve ever had. She guided 20+ kids throughout our party which saved me sooo much stress (always a worry as a parent hosting a kids party!!). Belinda kept everyone safe on the inflatables and Sebastian, the manager, supported the whole thing throughout.

We also really liked that the main event and the ‘party room’ were separate, this was a breath of fresh air for a lot of people, especially those who wanted a break from the party or who had small children.

After all the fun, the team also cleaned up the room for us (we tried our best but had no cleaning tools!). We had positive feedback from all of the parents and my son had an amazing birthday, all thanks to this team and venue, I really can’t thank them enough. We will be forever grateful for this wonderful day!

I would 100% recommend this venue for kids parties, we’ve had 8 over the years and this was by far the best and least stressful!!

I have recently had 2 sessions with Gemma and she is amazing! I was referred by the GP and she made me feel so at ease, explained everything really well and is very supportive. I like the way the machines in the gym don't need a fob thing.

The staff are lovely and very helpful. whenever I ask for anything, they are there to help or answer questions.
My induction was informative. My blood pressure was taken and I was shown around and given a plan with follow up. I felt very supported.

So far I have had no problems at all, nice new machines and no trouble getting onto them, my only complaint would be that as a senior member it would appear that I am able to use all the facilities in my town, I joined the leisure centre in Hatfield but was led to believe that I was also entitled to use the swimming centre as well, verified by a member of staff at the leisure centre when I joined. To negate any problems I also emailed your help desk to verify this was in fact the case, this was 3 weeks ago and I am still waiting for an answer. If this is NOT the case can I transfer my membership from the leisure centre to the swim centre without any penalty? . Terry Lawrence

Amazing experience and wonderful staff at the reception! I love to spent my free time to this Center. It’s is calm, tidy and clean place. There has enough space for everyone!

The gentleman who I first met when I first walked in was very helpful. We set up my account together and he gave me a tour of the gym. All his information was very clear and showed me the app, my options etc.

The gym itself has everything I personally would need - I'm generally doing this for my mental health and to try and get my heart rate up so I don't tend to go where all the weights are, even though there are lots of choices.

Although the gym is good. The changing fascilties are bad. There is no heating. The showers often don't have any hot water or are very hot. There is no hair dryer. Hand dryer has not worked for months. Hot tap stays on wasting energy.

Great experience using the facilities, great atmosphere and service provided by members of staff

Easy friendly rewarding lots of exercise classes to choose from spacious clean good parking