I love Catherine & Nichole’s spinning classes, such wonderful energy & expertise with detailed instructions & explanations 11/10! Receptionists are very helpful I was a member at Virgin Acive for... Toon meer
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Locatie
Wijzig locatieAdelaide Rd, NW3 3NF London, GB
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Lees wat reviewers zeggen
very good gym overall, well equipped, friendly and helpful staff. The only issue: it's unacceptabily dirty. There's centimetres of dirt piled everywhere, on the floor, machines, not to mention the cha... Toon meer
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I am extremely satisfied with this sports facility. The staff are very polite, responsible, and professional. Whenever I needed help with anything, they assisted me in a very friendly and caring manne... Toon meer
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First swimming lesson. Would have been helpful to get a reminder in the welcome email that the venue doesn't sell overshoes and how the locker system works. Also to find a person downstairs would... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contactgegevens
Adelaide Rd, NW3 3NF, London, Verenigd Koninkrijk
3,9
Goed
186 reviews
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Magda is excellent
Magda is an excellent, professional, and approachable group exercise instructor. I throughly enjoy participating on her classes.
Thank you Magda
21 april 2025
Review zonder uitnodiging
Antwoord van Better - Swiss Cottage Leisure Centre
Hi Shahla,
Thanks for your review.
It is great to hear that you are enjoying Magda's classes at Swiss Cottage!
Warm Regards
Hazal
I would like to put 5 stars for Power…
I would like to put 5 stars for Power pump class with Graciela. She is absolutely amazing and very professional. Each her class is different and well organized, she is explaining every exercise and gives us lots of good energy. I attend the gym only once a week, and I can see big improvement in my body just with one class with Graciela. I would highly recommend her to everyone. Thank you so much for your incredible work!
19 april 2025
Review zonder uitnodiging
Antwoord van Better - Swiss Cottage Leisure Centre
Hi Katarzyna,
Thanks for your review.
We are so delighted to hear that you are enjoying Gracielas Power Pump classes at Swiss Cottage!
Warm Regards
Hazal
Antwoord van Better - Swiss Cottage Leisure Centre
Hi Morteza
Thank you for your review.
We are very pleased to see that you had a great time using the facilities at the Swiss Cottage Leisure Centre and had the opportunity to meet the friendly staff!
We hope to see you soon, and thank you for choosing Better.
Kind Regards
Amir
Water aerobics with Magda
Water aerobics with Magda is wonderful. You always feel like you’ve had a really good workout. Magda is a positive and engaging personality who is totally committed. I’ve been coming to her classes for years and I hope to continue for many more!
9 april 2025
Review zonder uitnodiging
Antwoord van Better - Swiss Cottage Leisure Centre
Hi JP,
Thank you so much for your kind comments! We’re thrilled to hear that Magda has had such a positive impact on your fitness over the years. It’s wonderful to know that our staff and facilities have helped create loyal customers who’ve been with us for so long. We’re especially happy that Magda has been able to foster such a positive and engaging atmosphere in her classes.
We’ll be sure to share your lovely feedback with the team. Thanks again for taking the time to share it with us!
Best wishes,
Sarah H
Classes are excellent- The classes I go to Power Pump
The classes I go to Power Pump, HIIT With coach Antje were an excellent way for me to start journey in getting fit. The style of class means strength and cardio plus variety and challenges to stretch ability has meant I have built my fitness levels and can achieve so much more. I am motivated and I like that we have regulars as well as returning and new participants each week. I leave the class feeling good after cardio and happy I am working towards building my core tummy muscles. The coach does all the exercises with the class and I find this really helps with motivation and pacing. I also have found the Yoga classes with Richard and Tania and important part of my developing my fitness and being part of class that is well paced well narrated and has helped with building my core muscles. All the teachers in the class are relaxed and I think provide welcoming and thoughtfulness in their teaching. I’m glad the sauna seating was fixed and there could be some maintenance to stop the drain/ could water smell in outside seating area of the sauna and steam rooms. Centre staff are helpful and considerate. But the classes really are excellent for getting fit and being social but focussed with great teachers so 5 stars for the coaches.
9 april 2025
Review zonder uitnodiging
Antwoord van Better - Swiss Cottage Leisure Centre
Hi,
Thank you so much for your thoughtful and detailed review! We're thrilled to hear that the Power Pump and HIIT classes with Coach Antje have been such a great fit for your fitness journey. It's fantastic to know that the variety, challenges, and motivation you experience in class are helping you build strength and improve your fitness levels. We're also glad to hear you're enjoying the Yoga classes with Richard and Tania—it's wonderful that they've contributed to your core development and overall fitness.
We appreciate your feedback on the sauna and steam room areas, and we will certainly look into addressing the issues you mentioned to ensure a more pleasant experience.
Thank you again for your kind words about our coaches and staff. Your positive feedback truly means a lot to us, and we're excited to continue supporting you on your fitness journey. We're so glad to have you as part of our community!
Kind regards,
Charmaine
I love this leisure centre
I love this leisure centre always a lovely friendly welcome by staff when you enter an amazing cafe restaurant that serves delicious food and gorgeous coffee great facilities a fully equipped gym and a fabulous selection of fitness classes especially Nicole’s fitness classes I just love her Spin and Combat classes they are truly fantastic fun energetic and made a huge difference to my fitness I can see improvements to my health and physique since starting her classes and would honestly do every single one of her classes if I could she is such an inspirational instructor thank you Nicole for being such a superstar
6 april 2025
Review zonder uitnodiging
Antwoord van Better - Swiss Cottage Leisure Centre
Hi Nabila,
Thank you so much for your wonderful review!
We are very happy to hear that you always feel welcomed by our staff at the Swiss Cottage Leisure Centre and enjoy the delicious food and coffee at our café. It's fantastic to know that our gym and fitness classes are making such a positive impact on your health and fitness journey. Nicole will be absolutely delighted to hear your kind words about her Spin and Combat classes—she truly is a superstar! We're so happy to have you as part of our community and look forward to seeing you in more of Nicole’s classes.
Thank you again for sharing your experience with us!
Warm regards,
Charmaine
Antwoord van Better - Swiss Cottage Leisure Centre
Hi Jacquie,
Thank you so much for the wonderful feedback!
We're thrilled to hear that you had a great experience with Antje at the Swiss Cottage Leisure Centre. She truly is an exceptional instructor, and we're glad her brilliance made a positive impact on your learning. We appreciate you taking the time to share your thoughts!
Kind regards,
Charmaine
The atmosphere here is very welcoming…
The atmosphere here is very welcoming and inviting because the staff are always helpful and always go an extra mile with any issues I may have. I always feel comfortable at Swiss Cottage leisure centre, and new gym has great new equipment which gives an extra motivation. :)
31 maart 2025
Review zonder uitnodiging
Antwoord van Better - Swiss Cottage Leisure Centre
Hi,
Thanks for your review.
It is great to hear how that the atmosphere at Swiss Cottage is so welcoming and we are happy to have you a member of our Better family!
Warm Regards
Hazal
Swiss Cottage gym is a great place for…
Swiss Cottage gym is a great place to build healthy mindset, fantastic for your general wellbeing. A social place full of friendly members from all backgrounds and ages. The staff are very polite, friendly and helpful. The class instructors (PT) are on another level. They are passionate about what they deliver, so they are passionate in helping everyone, get to their full potential. I am a regular member of this gym for many years.
31 maart 2025
Review zonder uitnodiging
Antwoord van Better - Swiss Cottage Leisure Centre
Hi Amanda,
Thanks for your review.
We are so pleased to hear how impressed you are with Swiss Cottage and that the staff have been so helpful and polite!
Warm Regards
Hazal
Great facilities and friendly staff
Fantastic day experience at this leisure centre. Facilities were great and staff were super friendly
31 maart 2025
Review zonder uitnodiging
Antwoord van Better - Swiss Cottage Leisure Centre
Hi Simon
Thank you for your review.
We are very pleased to see you had a fantastic experience at the Swiss Cottage Leisure Centre and had the opportunity to meet the centre staff.
We hope to see you again soon!
Kind Regards
Amir
I signed up for a membership at swiss…
I signed up for a membership at swiss cottage leisure centre today. I was greeted by a guy at reception from the beginning to the end of my tour he was very professional and the way he answered all my questions patiently I was really impressed with the customer service. I highly recommend this place to everyone who is looking for a new gym to join. The gym is spacious, pool is clean most importantly changing room looks very clean too.
31 maart 2025
Review zonder uitnodiging
Antwoord van Better - Swiss Cottage Leisure Centre
Hi Atosa,
Thanks for your review.
We are delighted to hear how impressed you are with Swiss Cottage and that the staff were so supportive!
Warm Regards
Hazal
Great gym facility near my house it’s…
Great gym facility near my house it’s very convenient for me. I have been coming here for a long time I love it.
Staff are great pool is clean love the layout.
31 maart 2025
Review zonder uitnodiging
Antwoord van Better - Swiss Cottage Leisure Centre
Hi Ana,
Thanks for your review.
We are happy to hear how impressed you are with Swiss Cottage and that the staff are so great!
Warm Regards
Hazal
I’m very satisfied with the customer…
I’m very satisfied with the customer service here at Swiss Cottage better gym. The staff are very knowledgeable and friendly. Gym is great and the soft play is amazing my children’s love it.
31 maart 2025
Review zonder uitnodiging
Antwoord van Better - Swiss Cottage Leisure Centre
Hi Bruna,
Thanks for your review.
We are delighted to hear how impressed you are with Swiss Cottage! It truly is a wonderful centre with activities and facilities for the whole family!
Warm Regards
Hazal
The staff and instructors are amazing
The staff and instructors are amazing, but the management is not good. Equipment is not properly maintained, there is constant issues with air conditioning, and communication is bad.
27 maart 2025
Review zonder uitnodiging
Antwoord van Better - Swiss Cottage Leisure Centre
Hi,
Thank you for your feedback!
We're so glad to hear that you had a positive experience with our staff and instructors at the Swiss Cottage Leisure Centre. We truly appreciate your honesty regarding the management and equipment concerns. We are aware of the issues you mentioned, and we’re actively working on improving the maintenance of the equipment and resolving the air conditioning problems. We also understand the importance of clear communication and will work to improve that as well. Your input helps us get better, and we value your continued support.
We hope to make your next experience even better!
Kind regards,
Charmaine
5* fitness centre
Been coming to the centre, the facilities are great, clean and the staff are extremely helpful! Picked up squash again after 10 years!
27 maart 2025
Review zonder uitnodiging
Antwoord van Better - Swiss Cottage Leisure Centre
Hi Salar,
That’s so wonderful to hear!
We're thrilled that you’re enjoying the facilities at the Swiss Cottage Leisure Centre and the helpfulness of our staff. It’s fantastic that you’ve picked up squash again after 10 years – we hope you have an amazing time getting back into the game! If you need anything, don’t hesitate to reach out. Keep having fun! 😊🎾
Kind regards,
Charmaine
Great service
Great service, we play squash 3-4 times a week. Good facilities, friendly helpful staff.
26 maart 2025
Review zonder uitnodiging
Antwoord van Better - Swiss Cottage Leisure Centre
Hello CK,
We truly appreciate your kind feedback!
It’s wonderful to learn that you are enjoying the facilities and the service at the Swiss Cottage Leisure Centre. We’re glad to hear you’re taking full advantage of your squash sessions. We eagerly anticipate your return for many more games!
Kind regards,
Charmaine
The staff here are so friendly and…
The staff here are so friendly and really fun to be around. Makes my day coming here! The gym is great and the environment is fun to be around
26 maart 2025
Review zonder uitnodiging
Antwoord van Better - Swiss Cottage Leisure Centre
Hi Alex,
Thank you so much for your kind words!
We are happy to hear that you enjoy both the gym and the atmosphere at the Swiss Cottage Leisure Centre. Our team always strives to create a fun and welcoming environment, so it's great to know that it makes your day better. We look forward to seeing you again soon!
Warm regards,
Charmaine
I had an amazing experience at Swiss…
I had an amazing experience at Swiss cottage better gym today. The staff was friendly and helpful and the centre is really clean everywhere.
26 maart 2025
Review zonder uitnodiging
Antwoord van Better - Swiss Cottage Leisure Centre
Hi Abel,
Thank you so much for your kind words!
We’re thrilled to hear you had an amazing experience at Swiss Cottage Better Gym. Our team works hard to maintain a friendly atmosphere and keep the centre clean, so it's great to know you noticed! We hope to see you again soon and continue to provide you with the best experience. 😊
Warm regards,
Charmaine
Antwoord van Better - Swiss Cottage Leisure Centre
Hi John,
Thank you so much for your kind words!
We're thrilled to hear that you had a positive experience with our staff at the Swiss Cottage Leisure Centre. We always strive to provide friendly and excellent service, and it's great to know that it made a difference for you. We hope to see you again soon!
Kind regards,
Charmaine
Great better leisure centre in Camden
Great better leisure centre in Camden. The customer service here is exceptional and the staff are very friendly and helpful always willing to help. The atmosphere is amazing too.
25 maart 2025
Review zonder uitnodiging
Antwoord van Better - Swiss Cottage Leisure Centre
Hi Soufyan,
Thank you so much for your kind words!
We are very happy to hear that you had such a positive experience at the Swiss Cottage leisure centre. Our team works hard to provide great service, and it’s fantastic to know their efforts made an impact. We're also glad you enjoyed the atmosphere. We can’t wait to welcome you back soon!
Kind regards,
Charmaine
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