Big Tall Direct Reviews 1.243

We finally found the pants we were looking for! They fit wonderfully on larger frames, with comfortable room where it’s needed most. Though they weren’t on sale, the quality and spot-on fit justified every penny.

Always a great experience. Fast Reliable Shipping! Products new in packages and with tags.

Poor customer service. phone number listed is bogus

Sent a damaged item and won’t respond to return requests via email. Don’t recommend.

Found all my required clothing. Hospitable and professional staff.

What a fantastic shop, Nettie was fantastic with her advice and help choosing my outfit very professional. You will be seeing me again thanks

I bought a shirt from this store paid by paypal never received Ups DELIVERY LINK! contacted them by email no response no one answer's the phone asked pay pal for my refund. Never buy from them again

I absolutely like this shop. I recommend it to every one. They are really fast, professional and great in the communication. The products are from a good quality. I wish all shops were this good!

Less than 1 star .Horrible service.Cost me 24 dollars to send back merchandise and then they also shorted me 20 dollars on the return No one will answer phones or return emails.DO NOT BUY FROM THIS COMPANY

Wonderful, quick service.

I have been waiting over 10 days for "special" instructions for an RMA! Their phone number message boxes are full, so you can't leave a message! Plus sending emails to sales or service comes back as undeliverable! DO NOT waste your time buying from them!

Great service, delivery and pricing.

I enjoy your selection of clothing and the ability to pull up choices by size.
Made a last minute Christmas purchase and it arrived on time. Error in size was my own (I selected the wrong icon; lots of numbers--be sure you review all before selecting!) and I was able to make the exchange quickly and simply. Thank you.

Customer service is responsive. Larger sizes seem to be often out of stock. Would order more frequently if shipping were not charged separately. I favor the "hawaiian shirt" category but see little new options.

Fast service, great quality. My husband now wants a third pair of flannel pjs.

Everything was perfect !! Product (including size, fit and color) and service was top-notch !!

B.T.D. provided the items that I wanted at a price that is fair. They processed and delivered my order on time and in good condition. They have quality items at great prices.

Some products say XLT but are reg length.

The best in big and tall apparel for online shopping.

I really wish all of my purchases were this great.
And delivered before they said.
We live in Canada and the last 2 times I have ordered from Big Tall Direct it has been perfect.
The staff are very nice and helpful.
I wouldn't think twice to recommend this store to everyone.
Thank you Big Tall Direct.
Merry Christmas and a Blessed New Year.
Mary Stanton-Iles
Ontario, Canada.