Billingham & Co Reviews 

250
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Emily Bock was absolutely amazing throughout - she went above and beyond to help! Really friendly and efficient service. Would highly recommend!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Our previous estate agents were getting nowhere near a sale, let us down by referring us to other routes to market, wrong choices and wrong decisions made Had a chat with Alice who was straight on o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Emily Bock was our agent and she was amazing! We had such an effective and personal experience which meant we could communicate with Emily whenever we needed (within reason) and not just during openin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Alice Cowsill has been amazing throughout the ‘house moving process’. We bought our new house and sold our old house with Billingham and Co and would highly recommend them. The communication between... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaars
  2. Eigendomsbeheerder
  3. Vastgoed verhuurbedrijf

Geschreven door het bedrijf

A modern, tech-led property agency offering honest advice, local expertise and hands-on support from start to finish. Our team of Property Experts provide Residential Sales, Lettings and Property Management Services. We specialise in residential sales, lettings and property management, helping sellers, landlords, buyers and tenants move with confidence. Our team combines local knowledge, honest advice and a hands-on approach to deliver a straightforward, professional service from start to finish. Alongside our core services, we also offer access to property auctions, financial services, conveyancing, RICS home surveys and removals. Partnered with eXp UK, we are part of a global network of more than 89,000 agents across 24 countries, giving us the reach and marketing strength to provide a modern, client-focused property service.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

250 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(250)

39 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent Service

Despite the lockdown restrictions Billinghams and Jez were excellent throughout taking care to keep me and the buyer informed at all stages. The all in fee was very competitive and absolutely no hidden extras. Viewings were conducted by Jez taking the stress out of selling my mothers house so soon after her death. I did not have to chase them about anything. The board was put up quickly and taken down the morning of completion. I am delighted with the 5 star service and would highly recommend this company.

25 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Natalie Fellows - Outstanding Lady

Natalie Fellows who is based at The Dudley Office has gone over and above to help us secure a new property for a family member, I can not recommend this lady high enough and I am sure that Billingham & Co must be very proud to have her as a member of their team, she has been helpful in every way possible from start to finish and I can not thank or praise her efforts highly enough. Thankyou Natalie you really are the best. :)

3 maart 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Review of residential property sale

An excellent service throughout all aspects of the sale of my property, which took place in a surprisingly short period of time.

Professional, informative and supportive at all times.

No hesitation whatsoever in recommending this company to prospective users.

22 februari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

After years of struggling to keep our…

After years of struggling to keep our property, 2020 finally took its toll & so we decided to sell up. The dread & uncertainty of selling our commercial property was one that had worried me for years, little did I know how easy & stress free this would be with using Billingham Cooke. Giles guided us through the sale & took care of all our worries. I really cant thank him enough & Billingham Cooke for all their help. My property sold within a few days which was absolutely amazing, I expected months. In my honest opinion, if you want a loyal, trustworthy, hassle free Estate Agents, please use Billingham Cooke. 100%. Cheers Guys. Alison x

18 december 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Cant reccomend Billingham an co enough

Cant reccomend Billingham an co enough, especially Kelly Davies she absolutely fantastic through covid restrictions she got everything and everyone sorted i said i'd give her 30 stars but she deserves 100 and thats what i'm giving her thanks Kelly

14 december 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professional, kept me informed all the way

I used the Dudley office for sale of my previously tenanted property and was impressed by Jamie Taylor Branch Manager, who did the valuation, excellent photos, and well worded sales particulars and also Natalie Fellows,Senior Sales Consultant who dealt with the rest of the sales process. They both acted in a very professional and competent manner throughout. I would happily recommend Billinghams to family and friends.

11 december 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Selling my property

After the year of 2020, I think we can all agree that any thing we did was going to be difficult, especially selling a house. This is where Billingham & Co excelled themselves. Their approach to safe guarding myself during the process of selling my house has been spot on. As for the service they have provided, this has been 100%.
I had the pleasure of dealing with Senior Sales Consultant Kelly Davis, who has kept me informed, and up to date with the whole house selling process from start to finish. Whenever there were any queries, she was alway at the end of the phone to help answer them ( unlike my solicitor...). I would highly recommend Billingham & Co’s service to anyone selling their house.

21 november 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Billingham and Co were absolutely…

Billingham and Co were absolutely fantastic dealing with both our sale and purchase. We can't thank Kelly enough for her patience, dedication and professionalism throughout the whole process. Our move was very stressful and lasted quite a few weeks but nothing was too much for Kelly and her team. Their service was first rate and I would definitely recommend Billingham and Co to anyone who is thinking of using an Estate agent. Thank you all!

9 november 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Looking after and selling my house

Billingham & Co have looked after my property for the last five years after I received poor service from my previous agent. The comparison inn service has been marked.
When I decided to sell the property, living some distance away they made the process simple and gave me confidence that a good sale would be achieved.
If you take lockdown out of the process a quick sale was achieved for a price above what I thought I would realistically achiever. Since the sale was agreed the ongoing communication has been welcome and completion was achieved in good time,
Thoroughly recommended.

18 oktober 2020
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Poor service

Poor service. Failed to send through application forms after a viewing, had numerous reminders and phone calls but still nothing forthcoming, poor and far fetched excuses were given!

In total, 4 phone calls post viewings were made, 2 email addresses given and no communication received. There must be an issue with the CRM as both emails from Richard have just come through with no issue. Shame it's too late.

28 september 2020
Review zonder uitnodiging
Logo Billingham & Co

Antwoord van Billingham & Co

Dear Mr Croucher,

Further to your comments above, I can confirm that the application details were sent to you on three separate occasions from our CRM system.

We are sorry that you have not received this, but we have not received any other feedback to say there is a problem from any other of our tenants - we receive multiple applications, daily.

Please contact the lettings team if you still have not received this.

We do not believe that, because you have not received the application form - which we have sent multiple times, that this justifies a 1 star review of our overall service.

Regards,

Matt Billingham
Director

Beoordeeld met 5 van de 5 sterren

Giles Harvey 🥳

From start to finish Giles has been fantastic!
We had an incredibly difficult sale due to Covid, a resale and a cancelled mortgage - but he has been by our side every step of the way! It’s been such a long process, but he’s provided advice and guidance throughout and we couldn’t have wished for a better service. Thank you Giles, you really are a credit to Billingham&Co!!

25 augustus 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

What a fabulous service we received…

What a fabulous service we received from Jez. Friendly and competent, nothing is too much trouble! From the moment we put an offer in to completion Jez was on the ball and got things done. If you have any queries you can text Jez and within a few minutes he has responded, reassured and acted!
I would not hesitate to recommend Billinghams to anyone and cant thank Jez enough for all his help and support.

5 augustus 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service. Accompanied viewings, very professional, would definitely use them again. Previous company just don't compare.

20 juli 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very unprofessional

Very unprofessional. Received a courtesy call back on the house I had booked a viewing on, agent seemed pleasant enough.
They pointed out there was mining in the area so that was why it was cash buyers only.
We thought that was the reason and said we still wanted to see it.
Silence.
"Hello?"
"But you would have to be a cash buyer"
"Yes?"
"But can you proceed?"
"Yes."
More silence.
This continued till I told them to just leave it. Very condescending and unprofessional, do you really think it's a good idea to presume how much money potential clients have? It's no wonder you haven't sold the house since you won't let people make a viewing. Will never use in the future.

11 februari 2020
Review zonder uitnodiging
Logo Billingham & Co

Antwoord van Billingham & Co

Dear Abi,

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.

We have a duty under the consumer protection regulations to be upfront to potential buyers about any material facts that we know will affect your purchasing decision. In this instance, the property was deemed unmortgage-able due to the vicinity of a mine entry and therefore our client requested only cash buyers.

Please feel free reach out to me with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Your sincerely,

Matt Billingham
Director
mb@billingham.properties

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