Birthday Express Reviews 4.237

Your product was exactly what I wanted and was delivered on time

I would love to give more stars. I order little monsters party favors which consisted of 12 stuffed monsters. I received 1. I sent a message to birthday express through their site and have not received any response. I cannot find a phone number to call and am frustrated. I can't even return as I did not get the other 11 items. I would love to get the remaining 11 or get a refund.

Missing several items from my package and some of my foil balloons are already fading in color. Reached out via email 2 days ago, but no response as of yet. Also made multiple attempts to call, but it continues to disconnect prior to speaking with someone. Instead, I'm receiving excessive marketing emails. Irritated and disappointed. They will not get any additional business from my family!

I was missing items from the order. There is no phone number listed for customer service. I emailed a while ago and nobody has answered me yet!

Amazing prices and service, super quick delivery. Will order again!

My order was incomplete. I reached out many times in different ways. I finally reached someone and found out that the product was out of stock. No one communicated that with me. I finally got a refund for the missing product.

Good quality. Good selection.

I received all my items extremely quick! Will always shop with you guys. All the monster jam party supplies were excellent. My 3 year old loved them. Thank you Birthday express just wish it was free shipping

Missing product. Sent email the day I received the product but haven’t had a response back.

Not very happy about my order. First it came in an extra large box that was ripped from all ends and seemed like it was taped to hold it together. Then this extra large box only had 2 out of the 7 items I ordered on time for my sons birthday party in 7 days. Now I am not sure if the rest of the order will be here on time and if it will come complete.

Overall, a fair/good experience. I was missing one item in my order. But all other numerous items arrived quickly and appear to be great products as described. I would order again since everything is well priced. I am opting not to go through the customer service process to follow-up on the one missing item (pack of themed napkins) but if the item were a larger item, I would be more assertive.

Quick and easy shopping experience. Great prices and super quick delivery.

Didn’t receive all my items that I ordered been emailing haven’t heard anything back

My order was not correct and I sent an email. I never received a response.
Order Number: 2226408900
Item Item BB016486
Large Swirl Lollipops 12 Ct

Only 1 lollipop was in the box. The description said 12 count!

Great experience. Would definitely purchase from here again!

I love Birthday Express Products. Always good quality.

My order came 4 days earlier than expected and I loved the selection of things this site had when looking for specific themed party supplies for my son's birthday. They had a lot of stuff that I didn't see elsewhere and the price was more than fair. I'll definitely use this site again in the future.

The cups, plates and napkins were just as pictured. They arrived in time for the party. My only comment is maybe the shipping wouldn't be so much if employees knew how to properly box an item. These small items were rolling around loose in a box twice the size it needed to be with zero packing materials. Maybe it's just my years of experience in shipping department speaking. Overall pleased.

I am missing items from my order and can’t get through on the phone. I did email.

Great price, received on time, exactly as pictured