Blacks - Salisbury Reviews 

I was served by James. He helped me pick out some work boots and he was very helpful and polite. Great customer service !

I had a broken tent pole elastic, took it into this store, Sean was able to repair it for me. The store was busy, but he found time to help other customers at the same time. This fantastic level of service is so rare these days!! Thankyou Sean

Went in looking for light weight walking shoes. Rich was extremely helpful, knowledgeable and a pleasure to talk to. I'm a awkward size, he went over and above to get the trainer I needed, especially as I'm fussy about colours. Such a pleasure to find someone happy to help. Thanks Rich, will be recommending you.

We asked a worker ( assistant 15- no name on receipt) if we could see a cool box out of the box , he was very helpful and polite… we then found it on the internet cheaper and he agreed to price match it , he then reminded us we could use our blue light service card… the worker was lovely and helpful all the way through and we felt he really looked after us

Having problem feet its difficult finding comfortable shoes and I dread shoe shopping. Hayden was very patient and helpful, bringing out lots of shoes to try. I now have a really comfortable and supportive pair of hiking shoes that got a good workout today and passed with flying colours. Grateful to Hayden for persevering with helping me. And an extra bonus that I was unaware of, I received an English Heritage member discount thanks to Hayden. Very happy with the service and my new hiking shoes

Great range of walking boots. Leo was very helpful while I tried on lots of models and sizes.

Rich was very, kind ,helpful, recommended a tent suitable for my needs, tested last night in Wales, by heavy rain and high winds, cold, but cosy inside. It was sent asap arriving 24 hrs later. Thank you.

Leo was a great help in the shop and the goods on offer were at a great price.

We were very ably assisted by James. Friendly, never pushy, excellent product knowledge and really helpful. Ended up spending a lot more than I intended to!

I came into store to find a rucksack for my youngest sons DofE, Rich the store supervisor, picked the best bag for a good price!! Very happy with my purchase, thank you Rich!!!

I was served by rich I found him very knowledgeable and friendly would recommend going there

I often travel to Blacks Salisbury instead of using the internet and today Sean and Leo were fab thank you

We bought a pair of boots and Katie was excellent, nice and friendly. She gave us lots of information and was very polite. She he is an asset to your company.

Great service from Craig in the Salisbury shop today - he asked if we were National Trust members, which entitled us to a discount of 15%. Didn't know this was possible and will always ask in future. Thanks Craig.

Outstanding customer service from James at the Salisbury Wiltshire store.
He found me the perfect pair of sandals. Really heard what I wanted.

Thanks to Rich for looking after us today, so helpful with choosing our walking boots

Excellent service today from Sean, very helpful and offered us advice on the maintenance and care of our new boots, we brought cleaner and proof treatment to keep them in the best condition. Great salesman.

Popped in Blacks today for a pair of summer walking shoes. We were made very welcome by all staff and personally assisted by Katie who was very patient and helpful ensuring I got the right shoes for me. So greatful to be able to visit a actual store, try on different sizes and walk out with a pair of shoes I am very happy with.

I bought a very expensive pair of Scarpa Walking shoes 1 year and 4 months ago at the Bath Shop. These have started leaking when they certainly should not have. Today I took them back to the Salisbury shop, the Bath shop having closed, and showed them the shoes. They changed them for me without any quibbling at all. This is not Blacks fault at all just the shoes. Thank you to the lovely team at Blacks, Salisbury. What an excellent shop.

Your worker Thomas was really efficient and speedy, helped me find exactly what i was looking for! Great service