This store is always the highlight when I venture to Yeovil. The staff are so genuinely welcoming and always deliver beyond my expectations. This time, Ben helped me choose the most effective... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Always use footfall into shops. Use them or lose them. The missing fifth star only reflects the item was not available off the shelf, as advised by a team member over the phone. But the web order... Toon meer
Bedrijf heeft geantwoord
Had such a lovely experience today! The service was fantastic, especially from Filip, who was so friendly, helpful and welcoming. He went above and beyond to help us and was really knowledgeable and h... Toon meer
Bedrijf heeft geantwoord
A long delivery time, the item was returned and like the delivery I am still waiting for my refund, should be quicker.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Buitensportkleding- en uitrusting
- ook in
- Activewear winkel
- Hardloopwinkel
- Kampeerwinkel
- Koffer- en tassenwinkel
- Schoenenwinkel
Over Blacks - Yeovil
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contactgegevens
22 Middle Street, BA20 1LY, Yeovil, Verenigd Koninkrijk
- 01935 314156
4,9
Uitstekend
777 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Always great service and communication…
Always great service and communication in Yeovil Blacks. We visit this store often, we have dog and love the outdoor life. So when we are greeted by Ben Saywell, we know we are going to get someone knowledgeable and friendly.
8 februari 2025
Review zonder uitnodiging
Kelly was absolutely wonderful
Kelly was absolutely wonderful. She was so knowledgeable about all the different hiking boots, and so helpful.
She had to get out masses of pairs in differing sizes but was cheerful and happy all the time.
Brilliant service in every way.
7 februari 2025
Review zonder uitnodiging
Hazel was very helpful and friendly
Hazel was very helpful and friendly, pointing out other offers I was entitled too that I had missed
3 februari 2025
Review zonder uitnodiging
Excellent
Kelly couldn't have been more helpful or patient whilst helping me make my purchase.
31 januari 2025
Review zonder uitnodiging
Brilliant!
Brilliant!! So good to deal with a person. Got personal service and great advice. Got the right shoe and the tight size.
29 januari 2025
Review zonder uitnodiging
Excellent store in Yeovil
Excellent store in Yeovil, Kelly and Tom were extremely helpful I would recommend this store and Black's in general
29 januari 2025
Review zonder uitnodiging
Great service and good prices
Attentive service from Kelly and plenty of choice. I needed a new pair of walking shoes and got a pair of Merrell's for a good price.
28 januari 2025
Review zonder uitnodiging
Louise was really helpful and…
Louise was really helpful and persevered to get me the right fitting boots. Very happy
Thanks
24 januari 2025
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Store had items in stock
Store had items in stock, and served by a very helpful happy Hazel
21 januari 2025
Review zonder uitnodiging
Antwoord van Blacks - Yeovil
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
The lovely Louise
The lovely Louise, again, afforded me her time, patience and experience in supporting a well informed purchase. Thank you.
19 januari 2025
Review zonder uitnodiging
Great experience!
Didn't get the staff member's name but she was very helpful, without pressure, and as a result I got what I was hoping to buy! So good to be able to try a variety of footwear in an actual shop rather than wasting time online, great prices too, very competitive. Thank you number 006 on my receipt, whoever you are!
7 januari 2025
Review zonder uitnodiging
Hazel was fantastic
Hazel was fantastic, really made my trip to Blacks easy. Thank you!
31 december 2024
Review zonder uitnodiging
Antwoord van Blacks - Yeovil
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
Helpful staff a good experience
Lou and Hazel were extremely helpful, making our shopping experience very enjoyable thanks.
31 december 2024
Review zonder uitnodiging
Antwoord van Blacks - Yeovil
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Blacks Customer Care Team
great service from Hazel
23 december 2024
Review zonder uitnodiging
Antwoord van Blacks - Yeovil
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Blacks Customer Care Team
Excellent service in the Yeovil store…
Excellent service in the Yeovil store on a really busy day.
Very informative and helpful. Ordered my boots which arrived promptly and are exactly what I need.
9 december 2024
Antwoord van Blacks - Yeovil
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Blacks Customer Care Team
Antwoord van Blacks - Yeovil
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
Staff very helpful
Staff very helpful (Hazel on the till), good range and prices.
19 december 2024
Review zonder uitnodiging
Antwoord van Blacks - Yeovil
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Helpful staff
Helpful staff. Well stocked shop. Good prices.
16 december 2024
Review zonder uitnodiging
Antwoord van Blacks - Yeovil
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Lovely service given by Hazel!
Lovely service given by Hazel!
17 december 2024
Review zonder uitnodiging
Antwoord van Blacks - Yeovil
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Blacks Customer Care Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.