We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Absolute joke of a company!! Reception staff as useful as a chocolate tea pot, and as for your fitters!! RUDE!! No people skills at all as well as no communication skills. You may well be busy, what a... Toon meer

Beoordeeld met 4 van de 5 sterren

My kitchen floor is absolutely stunning. Kardean range. Phil, Pete and Tom were excellent in terms of communication and skills. Tom especially created a fantastic border and laid the Kardean to per... Toon meer

Beoordeeld met 5 van de 5 sterren

We called Into the 2 mills showroom not really sure what type of floor finishes we were looking for. We were guided by a gentleman called Rich who went through many different options, he showed us the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Terrible company to deal with, terrible customer service, especially the Two Mills branch. Watch out for hidden costs, terms and conditions in minute writing on the order form. Rude and un... Toon meer

Bedrijfsgegevens

  1. Tapijtwinkel
  2. Tapijtlegger
  3. Tapijtgroothandelaar
  4. Hout/parket/laminaat leverancier

Geschreven door het bedrijf

Bogans carpets Ltd is a family run business that has been trading for over 70 years. our main aim is to have the widest selection of flooring served to you at the cheapest possible price, and to leave you with your perfect flooring professionally installed and feeling happy.


Contactgegevens


2,6

Slecht

TrustScore 2.5 uit 5

51 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Awful experience with bogans

Awful experience with bogans have stupidly used them twice now first time they turned up on 3 separate occasions (baring in mind we had to take time out of our full time jobs to be there for the fitting) they did not bring the correct materials to do the job due to poor communication within the shop finally got the job done which was fine. But the second time we used them for vinyl in our bathroom the one we chose & paid for was no longer available unfortunate but we understood. We chose another vinyl which was fitted the vinyl was awful and had a tear in it. Got in-touch with the shop they gave us an email address to put our complaint in to didn’t receive a response until almost a week later they said they would speak to the fitter & we never heard another thing. Shockingly bad customer service & a total lack of organisation within their shop & offices would not recommend

11 augustus 2022
Review zonder uitnodiging
Logo Bogans carpets ltd

Antwoord van Bogans carpets ltd

Hi Kate, I’m very sorry to hear about your recent and previous experience with my store. And would like to point out we we wouldn’t normally ask you a customer to email customer services over a ripped vinyl and would normally order a replacement through the manufactures. So can’t explain why a member of staff would ask you to do that unless it was reported some time after fitting.
Our customer service manager has just had 10 days annual leave, but did have a reply message on her emails to say that all messages would be dealt with on her return.
If you issue still hasn’t been dealt with then please send me a direct email on nick@bogans-carpets.co.uk

Beoordeeld met 5 van de 5 sterren

Highly Recommended

Fantastic experience from beginning to end. Sharon was very professional and extremely helpful when I was making my choice.. The carpet surveyor was also really knowledgeable and answered all my questions patiently . The carpet fitters, Dan and Pater, did a great job fitting the carpets throughout my living rooms, stairs, and landing, and I’m really pleased with the finished look.
A professional service overall and I would highly recommend this company.

26 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very highly recommended

Excellent company, good value for money and cannot recommend the fiiters highly enough, I chose a tricky patterned carpet but it was fitted perfectly, quickly and expertly. Highly recommended

19 juni 2022
Review zonder uitnodiging
Logo Bogans carpets ltd

Antwoord van Bogans carpets ltd

Thanks for your great review.

Beoordeeld met 5 van de 5 sterren

Very friendly staff and really helpful…

Very friendly staff and really helpful from stat to finish. Love my new floor will definitely be using this company again.

13 juni 2022
Review zonder uitnodiging
Logo Bogans carpets ltd

Antwoord van Bogans carpets ltd

Thanks for your review, we look forward to seeing you again soon.

Beoordeeld met 2 van de 5 sterren

Happy with the product but the lino is…

Happy with the product but the lino is coming loose after 3 weeks and there is a stone underneath a section of it. It needs to be relayed.

31 mei 2022
Logo Bogans carpets ltd

Antwoord van Bogans carpets ltd

Hi Luke, sorry to hear about this. Have you reported this to the store you purchased it from? It should be something re can fix or replace if needed.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Friendly team, all the way from the first call to the fitter. Great price. Would definitely recommend.

26 mei 2022
Beoordeeld met 5 van de 5 sterren

Great prices, knowledgeable staff and great fitting

We found the staff at Bogans very knowledgeable in helping us choose the right carpet for our stairs and landing. We had shopped around and they had the best prices around for what we were looking for. There were so many to choose from and were able to take some samples home to help us decide on the colour to coordinate with our room. The fitting was arranged and the fitter turned up on time and did a fabulous job. I would definitely use Bogans again.

25 mei 2022
Beoordeeld met 5 van de 5 sterren

We have used Bogans Carpets for years

We have used Bogans Carpets for years. We highly recommend them to friends and family. We have had excellent customer service in the showroom and from the fitters. We have bogans flooring throughout our house and in all rooms.
The quality of the carpets and flooring is of really high quality and at a great price. Wouldn’t go anywhere else!!!

25 mei 2022
Beoordeeld met 5 van de 5 sterren

The Excellent Bogans

What a great company. From Brian in the showroom which is lovely (the showroom) - I will call him an advisor not a pushy salesman guiding you through the different products very knowledgeable. Then Peter the surveyor very pleasant and efficient to Tom the floor layer. Bags of knowledge 40 years experience and attention to detail that makes a good job a fantastic job An unreserved 11 out of 10 and Golden Buzzer Well done Bogans a pleasure doing business with you

25 mei 2022
Review zonder uitnodiging
Logo Bogans carpets ltd

Antwoord van Bogans carpets ltd

Thank you for your excellent review.

Beoordeeld met 5 van de 5 sterren

A fantastic family run business which…

A fantastic family run business which we have used for many years. They have carried out flooring on our family homes and also our rental properties. Prices is always fantastic and the finish job is perfect!
Wouldn’t go anywhere else!!!

25 mei 2022
Beoordeeld met 5 van de 5 sterren

Bogans carpets have fitted flooring for me in 5 different homes now!

Bogans carpets have fitted flooring for me in five different homes now, over many years. Their flooring is gorgeous, and often gets commented on. It is good quality and so lasts well. The fitters are always polite, friendly and professional. It's a smooth service from start to finish, and most importantly, the flooring is always stunning and sets any room off. Would recommend to anyone, in fact, I have, and those I have recommended to are always so thankful and also comment positively on their experience. Brilliant company.

25 mei 2022
Beoordeeld met 5 van de 5 sterren

Excellent in store service - no hard sell.

Excellent in store service, no hard sell. Good quality carpet and underlay. Fitters quick and tidy with great finish - they even gave us advice on how to prepare our kitchen-diner for flooring when we get the extension. Very pleased. Thank you.

25 mei 2022
Beoordeeld met 5 van de 5 sterren

We called Into the 2 mills showroom not…

We called Into the 2 mills showroom not really sure what type of floor finishes we were looking for. We were guided by a gentleman called Rich who went through many different options, he showed us the best Karndean flooring within our budget, and helped us select a good quality carpet to fit on the stairs and landing whilst we were there, he sorted out dates that suited us. The floor layers and carpet fitters arrived on the days they were meant to, and we are absolutely delighted with the finished job

24 mei 2022
Logo Bogans carpets ltd

Antwoord van Bogans carpets ltd

Thanks David.

Beoordeeld met 5 van de 5 sterren

100% recommend this company

I was recommend this company by a friend and I can’t fault the service and the company as a whole. Walked in and was served by a lady who knew her stuff and the deal was done, that easy. She was ready to have someone come out and measure a few days later but I asked if I could hold off until I finished painting. She said that wasn’t a problem. Once I was ready, I called up and the measuring guy was out within a few days and the whole of my upstairs was getting fitted the following week. One fitter arrived and done an amazing job. Unbelievable. Worked his socks off, I couldn’t be happier with it.

Thank you to everyone involved. Great company.

5 mei 2022
Review zonder uitnodiging
Logo Bogans carpets ltd

Antwoord van Bogans carpets ltd

thanks for your review.

Beoordeeld met 5 van de 5 sterren

Service

Ordered carpet and then had to delay the fitting for 7 weeks. The girl at 2 Mills store was so helpful and accommodating. Nothing was any trouble. Excellent service, won't go anywhere else now.

5 mei 2022
Review zonder uitnodiging
Logo Bogans carpets ltd

Antwoord van Bogans carpets ltd

thanks for you kind review

Beoordeeld met 5 van de 5 sterren

very pleased with bogans

very pleased with bogans. I went in and the staff were very helpful. Jordan showed me the perfect carpet for my daughters room. it was fitted by moz who done a fantastic job. highly recommended

14 april 2022
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer