Bond Wolfe Reviews 

138
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

James was excellent to deal with from start to finish. He was always courteous, professional, approachable and very easy to communicate with. Any questions I had were answered clearly and promp... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a brilliant experience selling my property through Bond Wolfe. They achieved exactly what I wanted for it, and James R was genuinely amazing throughout the entire process helpful, responsive a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The actual auction itself was extremely slow and the auctioneers took far too long to drop the gavel on just about every lot. The ladies I spoke with in the office on several occasions were very p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service from Bond Wolfe – highly recommended Bond Wolfe sold my property via auction and I couldn’t be happier with the experience. I mainly dealt with James throughout the proces... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Veilingmeester onroerend goed
  2. ook in
  3. Kantoorvastgoedbedrijf
  4. Taxateur onroerend goed
  5. Veilinghuis

Geschreven door het bedrijf

Award-winning property experts. We have a record-breaking and multi-award-winning team with dedicated experts in each property sector and property auctions, boasting many years of experience in dealing with residential, commercial and mixed-use property, investments and land/development sites.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

138 reviews

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3 sterren
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4,6

Alle reviews

(138)

27 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Proactive, Fair, and Highly Recommended!

I originally met James Rossiter to discuss listing an apartment I am selling on behalf of a family member, but his deep market knowledge ended up leading me to my next investment. James pointed out a property that hadn't yet gained the traction it deserved; he saw the potential that others had missed.

With James’s expert handling, I was able to negotiate a deal the day before the auction went live. He was incredibly fair to the sellers while effectively communicating my position as a serious buyer. This allowed us to exchange before the hammer even fell, providing certainty for everyone involved.

The service didn't stop at exchange. James and the team arranged access for me to get contractor quotes before completion, saving me weeks of downtime. A huge thank you also to Perm, who handled the deposit and financials with total efficiency. James even recommended a solicitor who turned out to be world-class. My property has now been put forward for 'Homes under the Hammer' with James involved—a testament to the quality of the deal. I couldn't be happier with my first auction purchase and look forward to many more with Bond Wolfe!

18 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Hidden costs

Unexpected additional costs
I was initially informed that the buyer’s premium would be £1,950. However, the total additional costs payable came to £5,995, which is over £4,000 more than I expected.
While I understand some of these costs were included within the legal pack and may have been set by the seller, the overall total was not clear to me at the point of bidding.
In a fast-paced auction environment, the difference between the headline price and the total cost can be significant. In my view, a clearer and more prominent breakdown of the full “all-in” cost would help buyers make more informed decisions.
This is based on my personal experience.

17 maart 2026
Review zonder uitnodiging
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Antwoord van Bond Wolfe

Thank you for your updated review, Paul.

We must correct a number of inaccuracies in your comments.

Bond Wolfe’s buyer’s administration fee is £1,950 + VAT (£2,340 inc. VAT). We do not charge a £5,995 buyer’s premium. The additional costs you refer to were set by the seller, not by Bond Wolfe, and are not unusual in auction transactions.

Most importantly, given the multiple prompts, confirmations, and mandatory acknowledgements throughout the process, there can be no ambiguity that all relevant information was clearly presented to you in advance. This includes your explicit confirmation that you had read and understood the legal pack prior to bidding.

The situation you describe does not arise from any lack of transparency, but from a failure to review the legal documentation you agreed to. All of the associated costs are clearly stated within the legal pack.

For clarity, these costs were highlighted at several stages, including:
• Within the legal pack, which details all additional costs
• Across our website in the Buyer’s Guide and FAQs
• During the registration process and confirmation emails, all of which clearly state that additional costs may apply

We have also reviewed all call recordings and can confirm that, despite several conversations with our team, no queries were raised by you regarding fees or additional costs prior to bidding.

As with all property auctions, buyers are required to carry out their own due diligence, including fully reviewing the legal pack before bidding. This is a mandatory requirement, and bidders must confirm they have read and understood the legal pack before they are permitted to participate.

We are confident that all information was made readily available to you throughout. As mentioned previously, the situation you describe appears to stem from a failure to review the legal documentation rather than any lack of transparency.

If you require any clarification on any of the above, please contact us at auctions@bondwolfe.com or call 0121 312 1212

Beoordeeld met 5 van de 5 sterren

40 years of experience that delivers on the hammer price

I’ve worked with Jonnie Hackett at Bond Wolfe Auctions since 2020 while offloading my property portfolio across the West Midlands, and I honestly couldn’t recommend him highly enough.

Jonnie’s depth of experience — built over more than 40 years in the industry — really sets him apart. His market knowledge is exceptional, and time and again his appraisals have proven spot on, with hammer prices matching his expectations on the day, regardless of the published guide price.

He offers clear, honest advice, understands local market dynamics inside out, and brings a calm confidence that makes the whole auction process straightforward and reassuring. If you’re looking for someone who truly understands property auctions and consistently delivers results, Jonnie is the person to speak to.

5 februari 2026
Review zonder uitnodiging
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Antwoord van Bond Wolfe

Thank you Harpreet, for sharing your review. It's always good to hear feedback like this and I will pass your kind words to Jonnie.

Beoordeeld met 1 van de 5 sterren

I’ve contacted them

I’ve contacted them regarding a property that was sold long time ago they still did not update the site , so once they sell your property that will stay for years on their website ,

14 februari 2025
Review zonder uitnodiging
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Antwoord van Bond Wolfe

If you would like a property removed, simply email auctions@bondwolfe.com or call our team on 0121 312 1212. We always remove properties if requested. Please make contact with us and we will get this removed for you.

Beoordeeld met 5 van de 5 sterren

A professional service.

For 2 years, I have experienced from all team members, especially James R. A professional approach to sell a portfolio of houses. The process was straightforward, with ease to contact, to discuss options and receive updates. I would definitely employ again and recommend the service of Bond Wolfe.
Many thanks.

10 december 2025
Review zonder uitnodiging
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Antwoord van Bond Wolfe

Thank you for your review. I know James is delighted that you are happy with the results we have delivered over the last couple of years.

Beoordeeld met 5 van de 5 sterren

great service from James Rossiter

I dealt with James on the sale of a property and was impressed with the quick and easy service he provided. It was a pleasure to deal with Bond Wolfe, from the start of the process James made the sale run smoothly and I achieved a great result!

8 december 2025
Review zonder uitnodiging
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Antwoord van Bond Wolfe

Thank you, Helen. Your feedback is much appreciated. We look forward to working with you again in the future.

Beoordeeld met 5 van de 5 sterren

A very professional agent and…

A very professional agent and auctioneer company that is swift and on the ball. No nonsense, no stress, no porkies, just straightforward and to the point. I've just purchased a property and had a brilliant experience overall, happy and would definitely recommend to anyone looking to buy or sell. Keep up the good work Team BW. Regards Kul555 Chahal.

5 december 2025
Review zonder uitnodiging
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Antwoord van Bond Wolfe

Thank you so much for your review. We will pass this on to the team and look forward to working with you again in the future.

Beoordeeld met 5 van de 5 sterren

Hi dealt with James he was honest from…

Hi dealt with James he was honest from day one with the value of the property. Sold before auction which I was happy with and got the asking price. All went smoothly with completion on time.

11 september 2025
Review zonder uitnodiging
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Antwoord van Bond Wolfe

That's fantastic to hear. We will pass your review on to James, and he will be delighted.

Beoordeeld met 5 van de 5 sterren

Great Service and Communication

I contacted Bond Wolfe to organise the auction of my house. James came promptly to value the house and was very helpful in his clear explanation of the process. They made it very straightforward and there was great communication throughout. We were very happy with the final price achieved. I would like to thank James and the team for all their help.

16 oktober 2025
Review zonder uitnodiging
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Antwoord van Bond Wolfe

Thank you Patrick, we are delighted to hear that you had a good experience from start to finish of the process. We will pass your review on to James, he will be delighted!

Beoordeeld met 5 van de 5 sterren

Jonathan is a professional member of…

Jonathan is a professional member of staff very helpful and polite addressing all my concerns will definitely use again when selling my other property many thanks and kind regards

23 oktober 2025
Review zonder uitnodiging
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Antwoord van Bond Wolfe

Thank you for the great review. We will pass this review on to Jonathan; he will be over the moon to hear your feedback.

Beoordeeld met 5 van de 5 sterren

Top results every time with James R at Bonde Wolfe

Here at SDGB Ltd, we’ve instructed a good number of properties through James Rossiter and it’s always a solid experience. We’re not the easiest clients to deal with, but James never hesitates to go above and beyond. There’s a lot of trust in how we work together—he’s reliable, the marketing is always on point, and communication is easy and clear. It feels like a proper team effort every time. James is our go-to auctioneer and we’ll definitely keep instructing him.

24 oktober 2025
Review zonder uitnodiging
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Antwoord van Bond Wolfe

Thank you so much for the detailed review; it's much appreciated. We look forward to working with you again in future auctions.

Beoordeeld met 5 van de 5 sterren

Massive thank you to Perm


I recently had the pleasure of working with Perm at Bond Wolfe Auctions, and I cannot speak highly enough of her. Perm went above and beyond to help me secure my property at auction. I will be forever grateful for her efforts. Thank you, Perm, for making this experience a successful one.

23 oktober 2025
Review zonder uitnodiging
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Antwoord van Bond Wolfe

Thank you, Cameron, for your review. We are so glad to hear you had a good experience working with Perm and our team.

Beoordeeld met 5 van de 5 sterren

Upon calling James Rossiter

Upon calling James Rossiter, I can confirm from the moment he answered I believed he was going to help me through the process of auctioning my property. James was helpful and went out of his way to provide an outstanding service to me. He was nothing but professional, calm and put my mind at ease throughout. James is a true asset to your company and will definitely recommend him to others. Thanks again one happy seller

11 september 2025
Review zonder uitnodiging
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Antwoord van Bond Wolfe

Thank you Sonia for a fantastic review. Happy buyers and sellers is always our aim and we are delighted you are one of them.

Beoordeeld met 5 van de 5 sterren

EXCELLENT SERVICE AND SUPPORT

I had experience of selling as an executor through a different auction house in the past and it wasn’t good. When it came to selling my own property recently I needed a quick and easy option so chose the auction route again but this time with Bond Wolfe. From the first point of contact with the office through the ensuing valuation , photographs and virtual tour and viewings all the staff demonstrated professionalism and efficiency, all done in a friendly and engaging manner. Having said all staff demonstrated professionalism etc there is one member of staff who went above and beyond in his dealings with me, James Rossiter. Throughout the process his expertise, advice and support made what is generally a difficult and stressful time anything but. If we were all able to deal with people like him in all areas of our lives life would be so much more simple and straightforward. Thank you James .

10 september 2025
Review zonder uitnodiging
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Antwoord van Bond Wolfe

Thank you so much for your kind words. James and the rest of our team will be delighted to hear your comments.

Beoordeeld met 5 van de 5 sterren

Excellent customer experience

James was helpful and informative throughout the process of selling my property by auction.
All of the office staff I spoke to on the telephone were also excellent, and communication within the office/business is clearly very good.

27 maart 2025
Review zonder uitnodiging
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Antwoord van Bond Wolfe

Thank you so much for the feedback. I'll pass your review on to James and the wider team.

Beoordeeld met 5 van de 5 sterren

A positive experience

Jonathan Hackett provided clear explanations of and sound advice on the auction process and the company's terms of business. He was approachable and reassuring. The whole process was conducted smoothly and efficiently.He and his team went the extra mile in customer service to ensure that the sale of my property was brought to a very satisfactory conclusion.My thanks to all concerned. This has been my first auction experience and it has been very positive. I would have no hesitation in engaging Bond Wolfe again should the need ever arise.

10 september 2025
Review zonder uitnodiging
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Antwoord van Bond Wolfe

Thank you for the fantastic review. I'll share this with the team and Jonathan today. It's a great way to start the week!

Beoordeeld met 5 van de 5 sterren

5 Stars Would Highly Recomend

I had the pleasure of working with Perm Daley, and she is an amazing person—professional, kind, and truly dedicated. She went above and beyond to deliver excellent results, and I would absolutely use Bond Wolfe again in future and highly recomend Perm Daley for her services.

9 september 2025
Review zonder uitnodiging
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Antwoord van Bond Wolfe

Thank you so much for your kind words. I'll pass your review on to Perm, who will be thrilled to hear you had a good experience with Bond Wolfe.

Beoordeeld met 5 van de 5 sterren

Sale by Auction

James Rossiter is professional, friendly and knowledgeable. The process was swift and it resulted in a pre-auction sale.

30 mei 2025
Review zonder uitnodiging
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Antwoord van Bond Wolfe

Hi Cindy, thank you for leaving a review. We are delighted to hear that you were happy with the process. We will pass this message on to James.

Beoordeeld met 5 van de 5 sterren

Bond Wolfe are the most slick…

Bond Wolfe are the most slick professional auction house in the country. The effort and thought that goes into their website and their staff, especially Lily going that extra mile to get deals over the line.

18 juli 2025
Review zonder uitnodiging
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Antwoord van Bond Wolfe

Thank you, Shahzad, for your review. We will pass your kind comments on to the team.

Beoordeeld met 5 van de 5 sterren

I used James Rossiter for a sale of a…

I used James Rossiter for a sale of a property. The result and service was absolutely fantastic and would 100% recommends James and Bond Wolfe.

10 juli 2025
Review zonder uitnodiging
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Antwoord van Bond Wolfe

Thank you for your review. We're thrilled to hear you were happy with our services.

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