Boutique Retailer Reviews 

689
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The Pyjamas are the best I have been able to find anywhere. Comfortable, warm and perfect fit.A little pricey but good quality. The only thing wrong was the choice of delivery....it was soooo slow, m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

WOW my BigW 2 thermal pairs were delivered by FREE Priority Service within 2 days ! the best valued service EVER ( in my born 79 days ) save $1,000s off pension &or savings NIL heating 7... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

The socks themselves are great.. nice and snug.. but the colour is terrible. I almost didn’t order as it wasn’t letting me choose the colour or pattern etc.. but unfortunately I took the gamble and or... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The top I ordered arrived earlier than expected. The fit was good, although I always need to shorten sleeves & length. Sleeves are loose enough for me to be able to wear a thermal top underneath.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Warenhuis

Geschreven door het bedrijf

Boutique Retailer are one of Australia’s fastest-growing online retailers with a selection of leading brands & our exclusive in-house collections bringing you quality and style at unbeatable prices.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

689 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,4

Alle reviews

(689)

355 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Did not receive or order

Did not receive order, delivered to wrong address. An enquiry has been raised with the market place seller and aramex, the courier company

11 augustus 2026
Review zonder uitnodiging
Logo Boutique Retailer

Antwoord van Boutique Retailer

Hi Tony, we’re sorry to hear there’s been an issue with your delivery. We understand how disappointing it is when an order doesn’t reach you, and we hope the matter can be sorted out quickly with the parties involved. Thank you for your patience while this is being looked into.

Beoordeeld met 5 van de 5 sterren

Easy online ordering

Easy online ordering.
Free shipping.
Prompt delivery.

5 augustus 2026
Review zonder uitnodiging
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Antwoord van Boutique Retailer

Thank you, Kathleen! We’re so glad you found the online ordering process easy and appreciated the free shipping and prompt delivery. It’s wonderful to hear everything went smoothly, and we hope to serve you again soon!

Beoordeeld met 5 van de 5 sterren

You had a good product that I needed at…

You had a good product that I needed at a decent price and I received it in the time stated
It arrived via Australia post

7 augustus 2026
Review zonder uitnodiging
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Antwoord van Boutique Retailer

Thanks, John. We’re glad everything went smoothly and that your purchase reached you when expected. We appreciate your support and hope to have the chance to assist you again.

Beoordeeld met 3 van de 5 sterren

The socks themselves are great. The colour is awful!

The socks themselves are great.. nice and snug.. but the colour is terrible. I almost didn’t order as it wasn’t letting me choose the colour or pattern etc.. but unfortunately I took the gamble and ordered.. anyways.. lesson learned.. will not order arson unless I can select the colour at the very least!!!

9 augustus 2026
Review zonder uitnodiging
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Antwoord van Boutique Retailer

Thank you, Kate, for sharing your feedback. We’re glad the fit worked well for you, though we’re sorry the colour was not what you were hoping for. We appreciate you highlighting the need for clearer colour selection and will keep this in mind moving forward.

Beoordeeld met 5 van de 5 sterren

The Pyjamas are the best

The Pyjamas are the best I have been able to find anywhere. Comfortable, warm and perfect fit.A little pricey but good quality.
The only thing wrong was the choice of delivery....it was soooo slow, my pyjamas seemed to travel everywhere before delivery to me.

31 juli 2026
Review zonder uitnodiging
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Antwoord van Boutique Retailer

Thank you, Ray, for your lovely feedback. We’re so pleased you’re enjoying the comfort, warmth, and fit of your pyjamas, and we’re sorry the delivery took longer than expected. We truly appreciate your patience and hope to serve you again soon.

Beoordeeld met 5 van de 5 sterren

Quick delivery

Quick delivery
Good product

4 augustus 2026
Review zonder uitnodiging
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Antwoord van Boutique Retailer

Thank you for your kind feedback! We’re glad you were happy with your order and delivery. We appreciate your support!

Beoordeeld met 5 van de 5 sterren

Online ordering was a great experience…

Online ordering was a great experience and had a beautiful selection to choose from.

Flowers were delivered in the right time, place & person.

Had a great window for delivery that allowed the delivery around my recipients work hours.

Professional delivery service.

Thank-you for such Great experiences

6 augustus 2026
Review zonder uitnodiging
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Antwoord van Boutique Retailer

Thank you, Amelia! We’re delighted everything went smoothly and that you enjoyed the selection. We truly appreciate your kind words and support.

Beoordeeld met 5 van de 5 sterren

Found item exactly what I needed and…

Found item exactly what I needed and when it arrived it was exactly what I ordered yah!

3 augustus 2026
Review zonder uitnodiging
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Antwoord van Boutique Retailer

Thank you, Elizabeth! We’re so pleased you found exactly what you needed and were happy with your order. We really appreciate your support hope to serve you again soon!

Beoordeeld met 5 van de 5 sterren

Easy

Easy, fast delivery and product matched the picture

3 augustus 2026
Review zonder uitnodiging
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Antwoord van Boutique Retailer

Thank you, Liana! We’re delighted everything was straightforward and arrived quickly. We really appreciate your support!

Beoordeeld met 3 van de 5 sterren

Amazing service

Amazing service - very prompt. However, the wick for the 9 hour candles is not matched to the amount of wax. It doesn’t put out enough heat and also occasionally drowns in the molten wax.

17 juli 2026
Review zonder uitnodiging
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Antwoord van Boutique Retailer

Thank you, Gunnar, for your feedback. We’re glad the service was prompt, and we’re sorry to hear about the issue with the candle wick. We’ll pass your comments on to our supplier for future improvements.

Beoordeeld met 5 van de 5 sterren

The top I ordered arrived earlier than…

The top I ordered arrived earlier than expected. The fit was good, although I always need to shorten sleeves & length.
Sleeves are loose enough for me to be able to wear a thermal top underneath. Very happy with purchase

3 augustus 2026
Review zonder uitnodiging
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Antwoord van Boutique Retailer

Thank you, Reni! We’re so pleased you’re happy with your purchase and that the fit worked well for you. We really appreciate your support and hope to serve you again soon!

Beoordeeld met 5 van de 5 sterren

New camera gear delivered in 1 day

Everything delivered perfectly on top Packaged condition. Good professional delivery man. Delivered faster then expected. Very Happy Thankyou.

2 augustus 2026
Review zonder uitnodiging
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Antwoord van Boutique Retailer

Thank you so much Charleen for your wonderful feedback! We're delighted everything arrived in excellent condition and exceeded your expectations. We truly appreciate your kind words and look forward to serving you again soon.

Beoordeeld met 5 van de 5 sterren

Everything was done wellgreat

Everything was done well, product great, service fantastic

30 juli 2026
Review zonder uitnodiging
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Antwoord van Boutique Retailer

Thank you so much, George! We're thrilled to hear you had such a positive experience with both your order and our team. We truly appreciate your support and look forward to helping you again soon.

Beoordeeld met 5 van de 5 sterren

My online shopping experience

Very helpful and efficient service

27 juli 2026
Review zonder uitnodiging
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Antwoord van Boutique Retailer

Thank you, Deborah, for your kind words. We truly appreciate your support and are so pleased you had a positive experience. We look forward to serving you again soon.

Beoordeeld met 4 van de 5 sterren

Positive experience

Seller has been communicative throughout the sale, when the product arrived was not as expected, possibly damaged during transit, not the seller's fault, I asked if a refund or replacement was wanted, I happily accepted the offer of replacement & am awaiting same now, all has been done in a reasonable time frame.

27 juli 2026
Review zonder uitnodiging
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Antwoord van Boutique Retailer

Thank you, Peter & Roma, for your thoughtful feedback. We are glad we could help resolve the issue and appreciate your patience and understanding. We hope you enjoy your replacement when it arrives.

Beoordeeld met 5 van de 5 sterren

It was lovely I enjoyed it the first…

It was lovely I enjoyed it the first night I got it. Thank you very much.

24 juli 2026
Review zonder uitnodiging
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Antwoord van Boutique Retailer

Thank you, Katie, for your lovely feedback. We are so pleased to hear you are enjoying your purchase. We truly appreciate your support and hope to serve you again soon.

Beoordeeld met 4 van de 5 sterren

User friendly

User friendly, very quick delivery, kept me up to date with the tracking.
Items arrived and was very happy with the product.

25 juli 2026
Review zonder uitnodiging
Logo Boutique Retailer

Antwoord van Boutique Retailer

Thank you, Mark, for your kind feedback. We are delighted everything went smoothly and that you are happy with your purchase. We truly appreciate your support and look forward to serving you again.

Beoordeeld met 1 van de 5 sterren

Dishonest and untrustworthy company.

I bought two supposedly "GOTS-Certified" and "OEKO-TEX Certified" cotton blankets. When I received them, I discovered that the packaging stated only that they were OEKO-TEX 100, which is NOT an organic certification. The labels on the blankets themselves did not say they were any kind of organic, never mind GOTS- and OEKO-TEX organic.

After many emails back and forth over four months, during which Boutique Retailer repeatedly promised to get this information from their supplier, they finally just walked away from the issue by telling me to take it up with their supplier! (Conveniently just after the 120-day limit for claiming a chargeback.)

I would never order from Boutique Retailer again.

Update: I have contacted the company again to discuss a resolution, but they have not engaged with me.

4 maart 2026
Review zonder uitnodiging
Logo Boutique Retailer

Antwoord van Boutique Retailer

Thank you for taking the time to share your feedback Shari. We're truly sorry that your experience did not meet your expectations, and we understand your frustration. We take concerns like yours seriously and appreciate you bringing them to our attention. If you're willing, we'd welcome the opportunity to discuss this further and work toward a resolution.

Beoordeeld met 5 van de 5 sterren

Efficient speedy communication good

17 juli 2026
Review zonder uitnodiging
Logo Boutique Retailer

Antwoord van Boutique Retailer

Thank you for your kind words, Diana. We're so pleased to hear you had a positive experience with our service. We truly appreciate your support and look forward to serving you again soon.

Beoordeeld met 5 van de 5 sterren

Great product at a great price and the…

Great product at a great price and the delivery service was excellent.

17 juli 2026
Review zonder uitnodiging
Logo Boutique Retailer

Antwoord van Boutique Retailer

Thank you, Wendy, for your kind feedback. We are delighted to hear everything met your expectations and appreciate your support. We look forward to serving you again soon.

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