Brayleys Cars - Brayley Honda Enfield Reviews 

My whole experience of getting my car was exceptional. I was served by Shay who is a delightful charming young man. He was very courteous in his manner and explained everything in detail taking his time.
He is an asset to Honda and Brayleys.

Very professional and efficient service. Staff polite and helpful. I would highly recommend.

Brayley didn't phone me to inform me that my service plan, MOT and warranty were running out - they claim to have emailed me but there was no trace of any message from them.
Once discovered, after my MOT had actually run out, I left 4 messages asking someone to call me but no contact was made.
Finally spoke to someone and their obligations under the lapsed agreement were honoured. But, they no longer collect and return cars and they don't wash them after a service any more.
And, I even had to ask them for a quote to renew the service plan - I thought they would have been keen to get more money out of me!
Falling standards but rising prices!

Friendly staff, in particular the two ladies on reception. Clear communication and understanding of the problem and the work was carried out promptly.
I had a good experience with Brayleys Kia in Enfield and have now "moved" next door to Brayleys Honda.
Very satisfied so far.

Excellent service the car was ready within the time stated

Easy to arrange appointment time to suit. Polite, friendly greeting on arrival from Jess and Jennifer at reception.
Kept informed throughout on what was happening during service. Smooth collection of vehicle

Good customer service

There is a strong feeling of professionalism at this dealership, with knowledgeable and courteous staff, including the sales team. The premises are smart, which also enhances the customer experience. I was served and advised by a very helpful and patient sales executive from the start to completion of the purchase and exchange process.

Took my Honda Jazz to have recall work done.
It was only when I arrved (before 9am) that I was told that it might not be finished that day. No courtesy car was available (I had not arranged one). The receptionist did make a note to try and finish the work the same day.
The work was not finished that day so I had to use public transport to go home and to return the the following day.
Otherwise everything went smoothly.
One other thing. Finding a place to leave my car was difficult. Brayleys have A LOT of cars on their forecourt.

Arrived at about 09.00 for a full service. Said I would wait in-house.
Jessica informed that it was an all day appointment, but said she would let the mechanics know that I was going to wait.
Around 12.15 she informed me that the job was completed and just needed a wash to finish off.
I was very satisfied and Jessica was particularly helpful and friendly.

Staff at the counter is brilliant, both ladies are very kind person's and make there best effort to make the visit to Honda a very pleasant visit.
I have always liked Honda and Braley's Honda is one of the best.

Excellent, professional and customer friendly service all round, led by senior service receptionist Jennifer.

No pick up and delivery service for car service anymore, most inconvenient having to wait for this to be completed.

Since I bought my car 4.5 years ago - the service provided has been superb! More garages should provide this standard of attention. Would not wish to buy a car from any other garage!

Jennifer was welcoming and very helpful
Thank you

Great service provided by showroom staff and workshop engineers.

I was seen immediately explained what the service would be and told me once the service is done I will be informed. I was happy with the service I received.

It was done on the day beyond my expectations. A demonstration of dedication and professionalism