Brayleys Cars - Brayley Honda Hemel Hempstead Reviews 

Car went for first service.
Very efficient and friendly staff.
I have had dealings with 3 Brayley owned sites in the last year, and Hemel is head and shoulders above the other 2 for sales and service.

Booking easy, very helpful staff on day of service and service completed on time.

Brilliant team
Great communication
Lovely people to deal with
Thank you see you next year
Thank you

Very disgusted. Brayleys did not do what I asked them to do. They dont answer the phone which makes it even worse

I can’t say enough good things about the service department at Brayleys Honda, Hemel Hempstead, my son’s 7 year old Honda Civic needed some serious attention and from start to finish the experience was exceptional. Jason Green the Aftersales Manager was professional, friendly and incredibly knowledgeable, he took time to explain what needed to be done, provided estimates, updated me regularly and helped navigate the warranty process. It’s rare these days to find a service department that genuinely gives a first class experience from start to finish but that’s exactly what I experienced. Thank you Jason and all at Brayleys. I think this is the first time I have ever left a glowing review for a garage, I can’t recommend them highly enough.

An excellent customer experience from start to finish. Brayley Honda Hemel Hempstead delivered everything that they promised.

Excellent experience all around. First class help from Aamar Suleman personable knowledgeable helpful many thanks.

Everyone is lovely, nothing is too much trouble, no pushy sales. Explain absolutely everything and the coffees not bad either
I would never go anywhere else, this is my second Honda and I’ve been a very happy customer for over 10 years

The first time we have used this garage to have our car serviced. It won’t be the last! Great communication both leading up to the day and whilst our car was in the garage. The Service Manager took the time to explain about various functions on our car, which the Honda dealership where we bought the car from didn’t. The car had been cleaned thoroughly too. In all a great experience. My only criticism is the lack of customer parking space.

Seamless experience and friendly staff, callout to Jason and service team

I was given the opportunity to take my car in sooner for its recall due to me booking a road trip. They were extremely understanding and the job was promptly dealt with efficiently. The service advisers are always courteous and friendly and nothing is too much trouble for them !

Very informative & polite service.
It made an occasional complicated purchase (for me as I keep my cars a long time) easy. I had a couple of issues with the standard presentation of the car such as boot opening height & this was easily resolved. Well done guys.

Easy book in good communication and clean car.

Just purchased a car from Brayleys Hemel Hempstead. George provided excellent service and his attention to detail was really good. He answered challenging questions well and with a smile.

Gentleman arrived on time to pick up my car to take to service and returned car after service.

Efficient, helpful and pleasant to deal with.

Brayleys has very bad selling practises. They advisetise cars they don't have, then when you call they tell you the car has a deposit on it, "what did you like about the car" but then they want all your details telling they have other cars.

Sales staff are friendly and helpful.

Aamar was very helpful in the buying process and his knowledge of the car.

My wife has been going to Brayleys Honda in Hemel Hempstead for years and everyone has always been brilliant there. I went with her a couple of weeks ago and we were treated so well there. They take the time to talk you through all of the options and you never feel pressured in any way which is important. Special thanks goes to Aamar Suleman, who is a sales executive there. He was amazing and he made us feel at ease. Nothing was too much trouble for him and I personally couldn't have been more impressed by the way he dealt with us. Keep up the fantastic work and thank you so much!!
Alan & Louise Mayo