Brayleys Cars - Brayley Honda Hemel Hempstead Reviews 

This is my 7th CR-V so they must be doing something right! I always say 'this is the best car I have ever owned' and so is this. Aamar and team at Brayley's Hemel Hempstead were very helpful which made the entire experience a pleasure.

First service since purchasing my HRV-e. Made to feel welcome on arrival by Brayleys Honda Hemel Hempstead and a telephone call to advise me when the vehicle service had been completed earlier than expected. Added to which the service included a complementary car wash. No hesitation in awarding 5 stars.

Well trained staff and very professional.

Recently purchased a new car from Brayley Honda Hemel Hempstead HRV Hybrid and was thoroughly impressed and Highly Satisfied. From the moment we reached out, their customer service was top-notch. The team was attentive, responsive, and went above and beyond to address all my queries. The service itself was executed flawlessly, exceeding my expectations. I appreciated their professionalism and expertise every step of the way. Highly Satisfied with Aamar & Clive and would recommend to anyone in need of a new car.

As always Brayleys HH gave an excellent service, speedy, efficient and reasonably priced. All the staff go out of their way to be helpful and give the best possible service. I cannot praise this garage enough — they have given consistently good service over many years.

Excellent service and good customer relations

Good service, no hidden costs

Car was serviced in good time. Jason Green was helpful and information was given politely and promptly.

Very efficient and thorough in the mot and servicing of our car.

Have used Brayleys for my car service since it's purchased. Always receive an e-mail reminder that service is due. This year dropping off the car was a simple and quick process.
Collection was just as simple, informed that there where no issues either on the service or the MOT.

Point of sale was smooth. Only disappointed by the fact that Honda multi point check is done when they get the car as a trade in. Its not done prior to sale/collection. In our case the check was done in November and we purchased in February.
WHY is this not rechecked before handover ???
I was not shown how any of the dials and instruments work(when collecting car), I am now having to read through a lenghy manual. Felt rushed as other people in showroom.
I love my new car, just wish I was shown what button does what !

Manoj was really helpful and broke down all of the items associated with my service and planning current and future maintenance requirements.

Great customer service too.

friendly efficient service. All went to plan.

Excellent service. Professional team at Brayleys. Car valet at end of service a nice little extra.

As always top service and fantastic team. I was 100% looked after and the service department went the extra mile to get me home and get my car back to me. Thanks so much!

Very helpful customer advisor in the sales/service dept. He took my car for a drive, while I waited, to check my clutch was OK. Very polite and helpful.

Ease and efficiency of booking, collection and return and the service itself.

My service was carried out quickly and the estimated finish time was kept to.
Added bonus the car was given a proper valet clean and wash , great job..

I dealt with Domonic @ Brayley’s who is in the right job. Very personable, helpful & explained all aspects of the purchasing journey. I took Domonic’s assessment & description of the car at his word and it was as describe and very well presented upon collection. Excellent service and an excellent approved used Honda.

Delivered & returned on time, all items explained & completed as quoted. Great staff as usual. But wish they could sort out satnav. Would pay anything if Brayleys would do it - it's beyond me! (86) But very important as we have to find obscure places.