Brayleys Cars - Brayley Honda Leatherhead Reviews 

262
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TrustScore 4.5 uit 5

4,6

Barnett Wood Lane 5, KT22 7DL Leatherhead, England, GB

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Beoordeeld met 5 van de 5 sterren

Always very welcoming and helpful when you walk into the dealership. The staff are friendly and knowledgeable whether it is those on the front desk, the technicians or the sales people. It is good... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Efficient booking in system, all done in advance online. Very useful video provided of vehicle check, plus itemised list of additional recommended work, including costs, which gave ample time to revie... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've always found Brayleys Leatherhead first rate. Tina and Orla, with whom we have most contact, are very friendly, knowledgable and helpful.

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Five stars for reception and service staff. One off for message with my Wellness Check. I didn’t understand the technical terms (eg canister empty) so had to phone reception for an explanation.

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Autobedrijf/Garage
  4. Verkoper van tweedehands auto's
  5. Winkel voor tweedehands auto-onderdelen

Geschreven door het bedrijf

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contactgegevens

  • Barnett Wood Lane 5, KT22 7DL, Leatherhead, England, Verenigd Koninkrijk

  • 01372 360099

4,6

Uitstekend

TrustScore 4.5 uit 5

262 reviews

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4,6

Alle reviews

(262)

3.471 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Absolutely lovely ladies to deal with

Absolutely lovely ladies to deal with, very knowledgeable and helpful.

9 mei 2024
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Leatherhead

Hi Aaron, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care

Beoordeeld met 5 van de 5 sterren

Fantastic experience

What an experience! Tina and Orla are fantastic. Really felt valued as a customer. First time here as was told car had to go to Gatwick centre. Wish I knew earlier that it didn't. Was kept informed at every step. Car was cleaned well after a service and MOT. I am very impressed. I certainly recommend and will be returning next year. Thank you all at Leatherhead Honda.

27 maart 2024
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Leatherhead

Hi Donald, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Tina and Orla. We look forward to continuing to welcome you into the dealership for many more years.

Beoordeeld met 5 van de 5 sterren

My CRV went in for the 1 year service

My CRV went in for the 1 year service. The work was done very promptly and the car was ready for collection 2 hours later. This meant that I could deal with the rest of the day much easier.

21 maart 2024
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Leatherhead

Hi Andy, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

Polite staff and very helpful always…

Polite staff and very helpful always happy to answer any. Questions I have
Tina and orla lovely lady’s

14 maart 2024
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Leatherhead

Hi Sammie, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

Very positive.

Very friendly and pleasant.

21 februari 2024
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Leatherhead

Hi Jacky, Thank you so much for your high rating! We hope you have a great day!

Beoordeeld met 5 van de 5 sterren

Service and Mot

I put my car in for a service and mot at the Ewell branch of Bradley's Honda Charlotte was lovely very friendly and kept me updated with everything going on.
On picking the car up again Charlotte was lovely and explained all the paperwork and pricing to me.
Thanks Charlotte 👍 😊

20 februari 2024
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Leatherhead

Thank you Sarah

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. The two Receptionist obviously had an in-depth knowledge of technical matters.
The mechanic that worked on my car, and undertook a a thorough health check, picked up a number of things that now need to be addressed.
Much appreciated.

13 februari 2024
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Leatherhead

Chris. Thanks for taking the time to leave a review after your visit to our Honda dealership in Leatherhead

Beoordeeld met 5 van de 5 sterren

I bought my car from Brayleys and have…

I bought my car from Brayleys Leatherhead and have recently had it serviced by them. All the team were superb from the office staff who kept me informed of progress throughout to the person cleaning and basically valeting it after the service. It looked great!
Thank you so much.
Would definitely recommend Brayleys!

12 februari 2024
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Leatherhead

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Beoordeeld met 5 van de 5 sterren

Exemplary customer service

I waited until I had purchased my car (Honda CRV) to write a review just in case the team slipped up! I waited in vain!

I can honestly say that the customer service I received from both Clarence & Phil has been second to none, in all industries I’ve dealt with recently. Nothing was too much trouble, they entertained my silly demand of not picking up my car until my number plate was on it! Picked me up from the station when I went to collect my new car & did I mention that they also found the car to my specifications too.

Such a lovely team (sales & service) & I'm so grateful to have found them which incidentally occurred when I took my previous car in for a service because I had poor customer service at the Ewell branch (which is closer to me)

Brayleys Leatherhead should be used for customer service training because they are a shining example of it.

8 februari 2024
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Leatherhead

Hi Tan, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Clarence & Phil. We look forward to continuing to welcome you into the dealership for many more years.

Beoordeeld met 5 van de 5 sterren

Car booked for a service

Car booked for a service, car collected from home and returned home. Valeted so nice and clean.

8 februari 2024
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Leatherhead

Hi Marion, thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

Friendly staff

Friendly staff, prompt service and kept me informed about the job.

6 februari 2024
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Leatherhead

Hi Jill, thank you so much for your high rating! We hope you have a great day!

Beoordeeld met 5 van de 5 sterren

Brilliant dealer very helpful staff and…

Brilliant dealer very helpful staff and a pleasure to deal with. They have been our dealer for 19years and we are on our 4th Honda Jazz we would never change.
If you have a problem just call in and they would immediately do all they can to help and keep you on the road.

5 februari 2024
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Leatherhead

Hi Ian, thank you so much for your fantastic review. We really appreciate it and your long term custom. We look forward to welcoming you back into the dealership on your next visit.

Beoordeeld met 4 van de 5 sterren

Problem sorted

Problem sorted quickly and efficiently with good communication from Tina.

1 februari 2024
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Leatherhead

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Beoordeeld met 5 van de 5 sterren

Excellent Honda Service

I bought my Honda Jazz from Honda in Leatherhead 14 years ago and have had excellent service and maintenance ever since. I have an extended Service Warranty paid monthly which is helpful in managing the Annual Servicing bill.

23 januari 2024
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Leatherhead

Thank you for taking the time to leave us a review. We really appreciate it and your long term custom.

Beoordeeld met 5 van de 5 sterren

Good service

23 januari 2024
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Leatherhead

Thank you so much for your high rating! We hope you have a great day!

Beoordeeld met 5 van de 5 sterren

The sales team were helpful throughout

The sales team were helpful throughout. Nothing was too much trouble. I thought the deal was fair.

19 januari 2024
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Leatherhead

Thank you very much for choosing to purchase from us - your custom is appreciated, along with your great review!

Beoordeeld met 5 van de 5 sterren

First time using the service department…

First time using the service department at Leatherhead. Tina and her colleague were professional, polite and engaging. The service was about 3 hours which is fine but the location does not lend itself to walking anywhere if you have to wait. That said there is a cafe over the road and seats and drinks machine at Brayleys.

5 januari 2024
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Leatherhead

Thank you very much for your review. The Leatherhead team love to provide great customer service and are delighted that they were able to assist.

Beoordeeld met 5 van de 5 sterren

Reliable and friendly

The team at Leatherhead are always friendly, helpful and reliable. Many thanks

20 december 2023
Review zonder uitnodiging
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Antwoord van Brayleys Cars - Brayley Honda Leatherhead

Thank you for your praise and kind comments about our team, We really appreciate it. Please let us know if there is anything else we can do for you; we are more than happy to help!

Beoordeeld met 5 van de 5 sterren

Helpful receptionist

18 december 2023
Review zonder uitnodiging
Logo Brayleys Cars - Brayley Honda Leatherhead

Antwoord van Brayleys Cars - Brayley Honda Leatherhead

Thank you so much for your high rating! We hope you have a great day!

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